What I really lack is, why if someone books a room through the Traveloka app, can't they be placed on the ground floor? What's the problem? While I think there is no difference, is it because there is a price game? Or something that makes the person booking on the Traveloka app unable to get a room on the ground floor? For the ground floor price of 200 thousand but the booking is made directly at the receptionist, while for the second floor the price is 150 thousand through the app. This is what the owner must pay attention to, is there a price game carried out by the receptionist that makes the comfort of getting the ground floor not valid for registrants on the Traveloka app? Thank you, and please follow up for the supporting owner and fellow hotel users, 🙏🏼🙏🏼🙏🏼