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Traveler Reviews KunKin Garden ApartHotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
NT
Nguyen T. L. H.
Business
5.0
/10
Reviewed 30 week(s) ago
Worst hotel in the world. No support, no response to messages. Even if you give me more money, I will never come back🖕
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Accommodation's Reply
22 Nov 2024
Dear Mr./Ms. Nguyen TLH
We are very sorry to receive unsatisfactory feedback about Kunkin's service. After checking the relevant departments, we found that you have supported and responded to customers according to the hotel's standards. In addition, we also encourage customers to use the internal phone arranged in the room to contact the front desk directly to ensure the fastest service instead of texting via fanpage or Zalo.
Once again, wishing you good health and peace.
Have a nice day
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nt
nguyen t. c.
6.0
/10
Reviewed 86 week(s) ago
The price is too expensive for a cramped room, the toothbrush sink is right next to the bed, the breakfast is poor, the space is noisy because it is right next to the alley. At night, there are still people selling things
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2 people find it helpful
Accommodation's Reply
31 Oct 2023
Thank you for Ms. Chi's review about Kunkin Garden Apartment. The hotel always listens to contributions from customers to improve service quality in the future.
In addition, the hotel has published detailed information and images of room categories on online booking platforms for customers to easily choose.
We hope to receive your support in the near future
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tran t. u.
8.5
/10
Reviewed 96 week(s) ago
I just got in and there were cockroaches and ants the pillow was a bit high, so my neck was tired the rest of the staff were very enthusiastic and had a delicious breakfast 👌
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3 people find it helpful
Accommodation's Reply
05 Sep 2023
Dear Ms. Uyen
Thank you Ms. Uyen for your review of Kunkin Garden Apartment Hotel.
The hotel always listens to the contributions of customers with the aim of improving service quality and will overcome the limitations that you have encountered during your stay at the hotel to bring a better experience to your guests. new customers in the future.
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Nguyen T. T. A.
8.5
/10
Reviewed 96 week(s) ago
trải nghiệm tuyệt vời. phòng sạch, đẹp. nhân viên chuyên nghiệp, giá phòng rẻ
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Accommodation's Reply
05 Sep 2023
Dear Trung Sir
Thank you for your feedback on the service quality of Kunkin Garden Hotel.
We hope to have the opportunity to welcome you and your family and friends to the Kunkin Apartment system in the near future.
Best regards