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Traveler Reviews Escotel Mahera
Number of reviews per page
20
20
40
40
Customer reviews
monica p.
8.8
/10
Reviewed 2 day(s) ago
All good, too bad it was only for a short time because I had to go straight to work in the morning. Next time I'm in Jakarta, I'll come here again.
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Y***N
Medical
8.2
/10
Reviewed 7 day(s) ago
The staff is friendly and the place is good, with relatively cheap prices, the comfort you get is quite good.
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Verified Traveler
Transit
8.3
/10
Reviewed 3 week(s) ago
The location is perfect, close to everything. It's just a bit lacking in cleanliness, as the old side hasn't been replaced. The waiters are friendly, but it's a bit noisy for those hanging out at night.
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Accommodation's Reply
12 Aug 2026
Thank you so much for taking the time to provide feedback. 😊 We are delighted to hear that the excellent location and friendly staff made your stay memorable. However, we apologize that some aspects did not meet your expectations, particularly regarding cleanliness, the condition of some facilities, and the relatively noisy atmosphere at night. We take this feedback very seriously and will conduct further assessments with the relevant team to improve these areas and make future guests' stays more comfortable. Thank you for your suggestions; we appreciate the opportunity to further develop and provide better service. 🙏
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r***n
Staycation
9.1
/10
Reviewed 7 week(s) ago
staff friendly, clean ,fast respon 😍
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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I***a
Transit
8.4
/10
Reviewed 15 week(s) ago
Early check-in is available at 1:00 PM, but only one room is available, and when we arrived, it wasn't very clean. There was toothpaste spilled in the bathroom, but it was fine for those just staying to rest.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review and feedback. We apologize for the lack of cleanliness in your room upon check-in, particularly the bathroom. We have informed our housekeeping team of this issue for future improvements. We are glad you were satisfied with your early check-in and comfortable stay. Thank you for staying with us, and we hope to provide you with an even better experience on your next stay.
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R***t
8.2
/10
Reviewed 18 week(s) ago
Interesting.. Strategic location.. The place is very comfortable for the mendang-mending people 🤗
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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H***y
10.0
/10
Reviewed 19 week(s) ago
For that price, it has exceeded expectations considering the cleanliness of the room and the service of the hotel staff.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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I***a
Transit
8.5
/10
Reviewed 21 week(s) ago
Very cool, all the services are cool
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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P***a
Medical
6.3
/10
Reviewed 23 week(s) ago
The location is very good, but the cleanliness of the facilities is very basic. The bathroom and bedroom are not very clean.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you for your feedback. We are pleased that your stay met your expectations. We apologize for any inconvenience regarding the cleanliness of the room and bathroom. This is important to us, and we will contact the housekeeping team immediately to improve this in the future. We hope to provide you with an even better experience during your next stay. Sincerely, (Rudy) (Assistant Manager)
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D***D
Staycation
10.0
/10
Reviewed 25 week(s) ago
Nice, friendly, basically just amazing
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1 people find it helpful
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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Verified Traveler
10.0
/10
Reviewed 26 week(s) ago
Comfortable atmosphere, not noisy, easy to reach
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1 people find it helpful
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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A***i
Transit
9.4
/10
Reviewed 26 week(s) ago
Budget hotel but worth it with the quality of service
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2 people find it helpful
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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AR
Auliya R.
Staycation
8.2
/10
Reviewed 26 week(s) ago
Can stay temporarily because there is an assignment in Jakarta.
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1 people find it helpful
Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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MD
Miranti D. S.
10.0
/10
Reviewed 27 week(s) ago
Clean rooms, cheap prices, close to the city center.
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1 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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E***o
8.5
/10
Reviewed 28 week(s) ago
Decent and clean, near UI Salemba, but too many places for smokers, hot shower didn't work, very limited car park. All in all worth for the price
1 people find it helpful
Accommodation's Reply
25 Feb 2026
Thank you for your detailed review and for choosing to stay with us.
We’re glad to hear that you found our place decent, clean, and worth the price. Your appreciation truly means a lot to us.
We sincerely apologize for the inconvenience you experienced regarding the smoking areas, hot shower, and limited parking space. Your feedback is very valuable, and we will review these concerns with our team to improve our facilities and services.
A***g
8.8
/10
Reviewed 29 week(s) ago
The room and environment are comfortable, but the WiFi signal is not strong enough. The door to room 211 is a bit difficult to unlock.
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you were comfortable with your room and the hotel environment. We apologize for the inconvenience you experienced regarding the weak WiFi signal and the issue with the door lock in room 211. This feedback is very important to us. We will contact our technical team immediately to improve the WiFi network quality and ensure the door lock is functioning correctly. We hope to provide you with an even better stay on your next visit. Thank you for your trust. Sincerely, (Rudy) (Assistant Manager)
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H***y
10.0
/10
Reviewed 30 week(s) ago
For such a cheap price, it exceeds expectations, clean, comfortable, friendly staff.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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S***i
Staycation
9.1
/10
Reviewed 31 week(s) ago
A comfortable and well-equipped small hotel... Will definitely come back here again
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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I***a
Staycation
9.4
/10
Reviewed 33 week(s) ago
Friendly, cool, comfortable, easy location
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted that you were satisfied with the service we provided during your stay at our hotel. We are committed to always providing a comfortable and pleasant experience for all our guests. We believe that good service can create lasting impressions, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that would help us further improve the quality of our service, we are always happy to hear them. We hope to welcome you back to (Escotel Mahera) in the near future and provide you with an even more exceptional experience. Thank you again for your time and interest. We look forward to welcoming you again next time! Sincerely, (Rudy) (Assistant Manager)
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A***i
Staycation
8.4
/10
Reviewed 36 week(s) ago
I'm in Room 211. The AC needs to be serviced because it's not cooling.
The table on the wall needs to be replaced because the support is broken.
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience experienced in room 211. Our engineering team will immediately investigate and resolve the issue of the malfunctioning air conditioner and the replacement of the faulty wall-mounted desk stand. We appreciate your report and are committed to ensuring your comfort throughout your stay. Sincerely, (Rudy) (Assistant Manager)