9.2
Exceptional
From 469 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.1

Location

9.2

Service and Facilites

9.2

People often mention about Harper Kupang by ASTON
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Bedroom (54)
Ambiance (53)
Staff Friendliness (51)
Hotel Area (48)
Room Space (47)
Bathroom (46)
Distance to City Center (45)
Surroundings (42)
Accessibility (42)
Wifi (40)
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Traveler Reviews Harper Kupang by ASTON

Number of reviews per page
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40
Customer reviews
t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
the best hotel in kupang. want to come back again if i go to kupang
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1 people find it helpful
t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
the best hotel in kupang city. clean and comfortable to stay here. must come back again...
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
best hotels in kupang for now
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Accommodation's Reply
23 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always impressed with the staff. Friendly and very helpful.
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Accommodation's Reply
23 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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H***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good
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Accommodation's Reply
10 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Hotel with complete facilities. Good and friendly service.
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Accommodation's Reply
10 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Birthday cake request fulfilled without extra pay..Thanks so much
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Accommodation's Reply
10 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Jovanni E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly, the rooms are sophisticated with Google Nest and the size is quite spacious. Around Harper, you can do morning exercise and the atmosphere is very pleasant. The location of the hotel is also very strategic because it is in the middle of the city. It is also close to food places and Paradox cafe (this is also recommended). If it's Saturday, you can join CFD on Jalan El-Tari. For food, there are more choices compared to famous hotels near the beach, but the taste can still be improved.
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Accommodation's Reply
10 Jun 2025
Dear Jovanni E. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
New hotel and very nice hotel.
1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr / Mrs "Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!" Sincerely, Muh Aidil Adha Front Office Manager
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Amanda i. s. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is good. The pizza is very good.
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Accommodation's Reply
13 May 2025
Dear Amanda i. S. N. Warm greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Harry W. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Strategic location, reasonable price, nice pool.
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Accommodation's Reply
13 May 2025
Dear Harry W. S. Warm greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
All facilities are good, hopefully the soundproofing of the room can be improved. Because the sound from the next room is very clear. Thank you.
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Mayang F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Speaking of the bedroom, not really that soundproof but anyway it's comfy, and really love watching YouTube through tv, Netflix and chill. The environment around hotel is kinda great. Bathroom is nice, there's heat and cold water. Toiletries - don't worry, they are complete. I'm into the foods. So much variant and the taste is exquisite. Last but not least, staff friendliness is top tier! lovee it.. IMO, the rating will be 4,89/5.
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N***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
New build, location OK, room clean but storage can be better, food was great.
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Accommodation's Reply
17 Mar 2025
Dear Mr/Mrs Thank you for taking the time to provide your review, helping us understand, react to, and resolve issues at the hotel to ensure all guests have a pleasant stay with us. The problem you are experiencing will be looked into, and we will do our best to resolve it. We hope you will give us another opportunity to demonstrate our service standards and look forward to welcoming you back in the future. Sincerely, Muh Aidil Adha Front Office Manager
H***z
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, clean rooms, good food
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Accommodation's Reply
14 Mar 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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George L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the service is good, the facilities are quite complete and the room is clean.
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Accommodation's Reply
14 Mar 2025
Dear George L. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Guest
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Awesome. An unforgettable experience.
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Accommodation's Reply
25 Feb 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Great, very friendly and very helpful at check-in.
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Accommodation's Reply
25 Feb 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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F***i
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
Ordered another room, when I checked in I was given a room with a view of the roof of the house and air conditioning outside.
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Accommodation's Reply
25 Feb 2025
Dear Sir/Madam. Thank you for taking the time to provide your review. Your feedback is very valuable for us in understanding, responding to, and fixing any shortcomings, so that every guest has a pleasant stay experience. We regret the inconvenience you experienced regarding the condition of the roof view room. We will immediately follow up on this issue and do our best to fix it. We look forward to welcoming you back in the future and providing a better stay experience. Best regards, Muh Aidil Adha. Front Office Manager.
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Willybrodus S. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
This hotel has very friendly FO Staff, their names are Putry, Marys, Jane and Adhe. They need to be appreciated by the hotel management.
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Accommodation's Reply
17 Feb 2025
Dear Willy Brodus SP Warm greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Number of reviews per page
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