Overall Ratings & Reviews Enter St. Elisabeth Suites

This is a beautiful hotel with modern rooms, coffee makers, and made service every day. To take advantage of the wonderful spa while you were there. I think the price is a little high, but it’s definitely worth it. My only observation negative is that it is a 1/2 to 1 mile walk to the shopping and restaurant areas. This may not sound far, but when it’s the dead of winter and dark outside, it is a consideration. Taxis in this city or quite expensive.

Disappointing Experience at a “Spa” Hotel As someone who travels extensively across Europe, staying in hotels nearly half the month, I have certain expectations when a property brands itself as a “spa hotel.” Unfortunately, this hotel fell far short. Firstly, I was shocked to find that access to the spa—one of the main selling points of the property—was not included in the price. Charging extra for the spa seems not only counterintuitive but also misleading. For a hotel that positions itself as a spa destination, this is highly disappointing and unlike anything I’ve encountered elsewhere. The rooms themselves lacked basic amenities you’d expect even in a standard hotel, let alone one marketed as upscale. There were no bedside table lamps, facial tissues, or luggage racks. These omissions significantly detracted from the comfort and practicality of the stay. Overall, this property does not justify its branding or price point. I would not recommend it to anyone looking for the comfort and luxury typically associated with a spa hotel.

El mejor lugar para quedarse en Tromso

Staff were really friendly and helpful! Great area, quiet and well appointed rooms!

We truly loved our stay at Enter St Elisabeth. The hotel was clean and modern, with snacks available for purchase in the room. We stayed in a suite, which included a kitchen, living room, a bathroom separate from the bedroom, and even a pullout sofa bed. The location was perfect, just a short walk to the city center, making it easy to spend our entire vacation exploring on foot. The front desk team was fantastic, offering great service throughout our stay. On our last night, after an aurora tour, we returned to the hotel around 3:30 am and found ourselves locked out. Although this wasn’t ideal, the after-hours staff responded quickly, coming right over to let us in. His promptness and willingness to help made it just a minor inconvenience in an otherwise wonderful experience. I would absolutely stay here again and recommend it to anyone!

We had a great stay at this hotel, the breakfast was also amazing! I would highly recommend this hotel to anyone staying in Tromso

The people who worked there were very nice and they engaged in interacting with the customers and get to know you. From the front desk to the dining room very nice! The other things I didn't liked is that, our room didn't have microwave and the drier in the laundry room takes hours to dry items

Great renovated hotel in Tromso. We loved the spacious rooms, the Spa and gym facilities, as well the very kind service. City centre is close and walkable.

Excellent and clean place to stay with great amenities!

Reception members are friendly and willing to help. Room is super nicely refurbished and clean.

This hotel was wonderful. The rooms are beautiful, location perfect, and customer ser jce excellent.

The view is beautiful.

I have mixed feelings about this property. The location is not ideal unless you want a 15 minute walk into the town (up/down hill). Doing this twice a day in the snow wears thin after a few days. The nearest bus stop is 10 mins away. Apart from a small shop there is nothing local - you need to walk into town. The apartment was clean and spacious but not many places for clothes ( no drawers just 6 hangers on a rack), also the hob didn’t work and a few things needed attention ( lamps on the table but no batteries in them) dirty wash clothes etc. it could be a lovely apartment but it needs a bit more TLC. There is a nice hot tub you can rent and they give you robes etc but it is costly to rent. No pool as it is in renovation. Coffee machine free in foyer is a nice touch. There is a reception but this is not like a hotel at all. One girl (who did the morning shift) was always helpful but other than that the staff were uninterested. They won’t call a restaurant for you or look anything up. In hindsight we wished we had stayed in the town in a hotel - we wouldn’t return to this property

Great hotel with a very central location. Clean public areas and the room was cleaned daily and towels changed, although they didn’t make the beds which was a bit disappointing considering the price paid. The amenities in the room were good with a well equipped kitchen, with dishwasher, clean and new crockery and cooking utensils. The only key thing missing was an iron and ironing board that are not provided. You are able to borrow one from the communal laundry area situated in the hotel but these are limited (we only saw 2 available) and that was a bit of a faff considering the other more non-essential items provided in the rooms, such as a coffee machine. It's clear that they are still undergoing some renovations at this property as the curtains in the room were not large enough to cover the whole window which was annoying. Fortunately in December there is only brief daylight but it could be a problem in the summer months. A very easy and simple issue for them to fix. The hotel itself was quiet but on two occasions, late at night, we could hear the guests in the room above us which disturbed us a little. The beds were comfortable but the duvets used on them were two single duvets, instead of one suitably sized duvet to cover the whole bed. Again, a small issue that some attention to detail would fix. One other issue were the window handles, some appeared to be sprained which made opening and closing the window very difficult. Overall a good 7/10 from us.

We loved our stay at Enter St Elizabeth suites. Extremely clean and comfortable stay. Very attentive staff.

Aurora borealis can be viewed from sea view room windows in this hotel on clear nights. We saw it 3 nights in a row better than the freezing chase. You just have to know the signs and time.

Would recommend to friends and family. Lovely property and lovely reception desk.

A vista do hotel é incrível!! Nosso quarto tinha vista para a baía e para as montanhas!! Café da manhã delicioso!! E o SPA simplesmente maravilhoso!!

The hotel is located centrally in Tromsø and easy to reach by a 10 minute buS drive from the airport. We booked a suite which was very comfortable with a lot of space, a kitchen and a washing machine. The staff was very friendly and the dining room for breakfast and dinner has a phenomenal view around Tromsø. The only things that were from our perspective not meeting our expectations for the price was the breakfast and the spa. The breakfast is totally fine but with just a small selection and no offers like cappuccino or other coffee options than filter coffee. The spa was included within the price of the suite. If we would have paid the original fee via booking it wouldn’t be worth the price for us. There is only one steam sauna and one hot tube which is not enough for this price.

It is a very nice hotel. My husband and I have been here for our anniversary and enjoyed a small Suit. Great view out of the window (direction Fjellheisen), very nicely furnished and super comfortable bed. Breakfast The breakfast was nice, but we missed good coffee. Only filter coffee was available. The warm dishes were sometimes a bit cold. Otherwise great. Good and large selection.