Consort Hotel & Urban Spa

Explore Consort Hotel & Urban Spa
6.2
Pleasant
From 66 reviews
Cleanliness

6.2

Room Comfort

6.6

Service and Facilites

7.0

Traveler Reviews Consort Hotel & Urban Spa

Number of reviews per page
20
40
Top reviews
nigel
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was ok for the price.
Ian
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8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Safe and easy with on site parking and nearby restaurants
Craig
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2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The parking was problematic as some had parked a petrol car in the charging bay, which they did move on request. The room was cold as someone had left the window open. The room and hallway smelt of smoking and generally was very old. The bedding was clean and fresh and the bud was comfy. There was no hot water in the morning until I went to reception and asked about it and was told just run the water. The towel rail was broken with electric cable hanging off. The television had no signal, so could watch anything before I went to sleep. There is constant noise from the road but I guess that was to be expected. Breakfast was fine but slightly basic continental. Overall it wasn’t a good experience and I would have preferred to spend more and stay somewhere better.
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Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very happy with our stay, we even stayed an extra night which the hosts very kindly gave us 10% off for! Would stay again thank you
Mike
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was informed that the spa isn’t operational until later in the year (which is not what was advertised). The room had no controller for the air conditioning unit and was not able to use it without. The bath was broken and the toilet seat was loose. The breakfast that was £9 each was poor as there was very little there. This experience was improved slightly by some if the staff - but in the whole I was extremely disappointed
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Zandra
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was dated and worn, and smelt a bit musty. Dust everywhere including remote control. Shower didn’t work and handle on bath was broken. Told parking was free on website but it’s £3 a night. Only ideal if you need a quick kip before moving on. Won’t be staying again
John
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Was given the key to an occupied room so walked in on a half naked lady. Tv aerial defect had to play around to so aerial stayed in tv. Shower amenties poor
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The staff are amazing got lock out of my room and the staff was great to help and even offered a hot chocolate this is the best hotel I’ve stayed at will continue to use this place to stay
Jonathan
4.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I had to pay again for parking even though I had pre paid.
anne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was dirty x mould on tiles in corner Dirt on tiles by radiator in bathroom Bed was thrown together duvet was not flat in in cover and bedding arranged nicely on bed the room needed hoovering Our dog found items under the bed which could have been extremely dangerous to eat a top off a bottle which I had to get out of her mouth. But what was more worrying was the foil sachet of citaopram tablets I retrieved from under the other bed. Plus once I’d retrieved these also found a medical canular down the side of the bed where the bed was pushed against the wall we took photos of of said items We stayed 2 nights There was no housekeeping done do refills of coffee or tea etc etc Towels were only one large and one small per room when there is two guests I appreciate it’s a budget hotel but I still expect it to be clean and safe for my dogs. Just because we have dogs with us the rooms should still be of a high standard. The fact that you charge an extortionate amount per night per dog for nothing is day light robbery. My dogs sleep in there own crates and do not make the £80 extra cleaning charge for our visit at £20 per night per dog The fact that last night there was a very loud party going in was not ideal when people want to sleep Breakfast was adequate I’m afraid it was one of the worst places we have ever stayed
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MARIECLAIRE
icon-Business Family
Business Family
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very poor condition. Old and not maintained. Rooms are very old. Not sure if bedsheets were clean. As we got into the room, we found 3 beds, 1 double and 2 singles, we were only 2. The toilet seat was closed but when we opened it, there was pee in there! Staff not welcoming. Limited dining options.
Gary
icon-Business
Business
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Not great the hotel is very basic, towels are old and off white. Bathroom wasnt cleaned well, and pubic hair was seen in the shower cubical. Had to wash it before use.. The bed was comfortable and the sheets were clean. It states a restaurant I arrived just after 19.00 and was told the restaurant was closed. Would not stay again
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Great staff, very helpful
Ian
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Easy check in. Great value. Clean. Good restaurants nearby.
Matthew
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8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

A good base for a value hotel. Some of the decor is quite old but the room was clean, spacious and comfortable, with a very strong internet connection and air conditioning.
Deborah
icon-Leisure
Leisure
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

There was no hot water. Shower was freezing. Considering it's a dog friendly hotel, my dog couldn't go anywhere but the room.
Hafiz M
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

It was amazing and comfortable.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

I had booked this place so that we could have a good night's sleep before a competition, but this place was hosting a marriage party that was running well past midnight, which was super disturbing.
Caroline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Decent stay
Barbara
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10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very comfortable stay. Staff vey frindly and helpful.
Number of reviews per page
20
40

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