Dear Mr Guntur Piaga, thank you for choosing Cendana Co Living and taking your valuable time to provide us with a review. We have conveyed this review to the entire Hotel Cendana Co Living team. They expressed their thanks to Mr Guntur Piaga. Not to forget, for the inconvenience experienced by Mr. Guntur during his stay at the Cendana Co Living Hotel, we would like to express our deepest apologies. Allow us to provide information regarding set up towels. For the easy king & easy twin towel types in the room, one is set up, but guests can request an additional 1 towel for free. Once again we would like to thank Mr. Guntur Piaga, for the review which really helps us to continue to improve the quality of services and facilities at the Cendana Co Living Hotel. Once again, we apologize for the inconvenience you experienced. We really hope to be able to welcome Mr. Guntur back to the Cendana Co Living Hotel on his next visit. Thank You. Sincerely, Cendana Co Living.