Overall Ratings & Reviews ZASGO HOTEL

Thank you for your positive review! We are very happy to hear that the hotel staff was friendly, the hotel was clean, and the convenience of finding personal needs. Guest satisfaction is our top priority, and this comment really motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit and providing an even more enjoyable experience. Thank you for choosing our hotel!

Thank you for sharing your experience. We apologize for the inconvenience you experienced regarding the room change without prior notice. We understand how important convenience and clarity are in the reservation process. We will immediately follow up with the relevant team to ensure that similar incidents do not happen again in the future. In the meantime, we greatly appreciate this feedback and hope to continue to serve you better on your next visit. Thank you for your understanding and trust.

Thank you for your short and positive review! We are very happy to hear that the hotel facilities are complete, clean, and our strategic location made Mr. Erwin's experience more enjoyable. It is also nice to know that the view from the hotel provides a stunning atmosphere. We look forward to welcoming Mr. Erwin back in the future and continue to maintain the quality of our services. Thank you for choosing Hotel Zasgo!

Thank you for your positive review! We are very happy to hear that you felt comfortable with the friendly staff, clean room, and strategic location of the hotel near the airport, harbor, and souvenir center. We are also happy to know that you enjoyed the view from the restaurant and the hotel facilities, such as the swimming pool, Miniso, and pharmacy on the lobby floor. We look forward to welcoming you back in the future and continuing to provide the best service. Thank you for choosing Hotel Zasgo!

Thank you very much for your comprehensive and positive review! We are very happy to hear that you found the overall stay here very good, with friendly staff and a clean place. We are also happy to know that our location close to Labuan Bajo Airport and various surrounding facilities provided comfort during your visit. We also appreciate the feedback regarding the variety of breakfast menus and swimming pool facilities. We will use this feedback as evaluation material to continue to improve the quality of our services and facilities. Hopefully on your next visit, you can enjoy a more satisfying swimming pool and dining experience. Thank you for choosing Hotel Zasgo, and we look forward to welcoming you back!

Thank you very much for your kind words and positive feedback. We are delighted to hear that our staff from reception, housekeeping, and restaurant teams have been friendly, honest, and helpful during your stay. Your appreciation motivates us to continue providing excellent service. We look forward to welcoming you back and ensuring your next stay is even more enjoyable!

Thank you for sharing your experience during your stay here. We are glad to hear that overall you felt comfortable and enjoyed the room and the view. We also apologize for the inconvenience caused by the AC leak in the morning which caused the room temperature to be hot and stuffy. This feedback is very meaningful and we will use it to evaluate and improve the AC maintenance service so that similar incidents do not happen again. We look forward to welcoming you back and providing a better experience on your next visit!

Thank you for your valuable review and feedback. We are glad to hear that our staff were friendly, attentive, and responsive, making you feel comfortable during your stay at Zasgo. We also appreciate your suggestions for improving the facilities, such as adding lighting in front of the mirror so that women can dress up more comfortably, fixing the air conditioning water leak, and improving the Wi-Fi network to be faster. Your feedback helps us to continue improving our services and facilities in the future. We look forward to welcoming you back and providing an even better experience!

It is great to hear about Ms. Nuregina’s positive experience at Zasgo Hotel! A good impression of the hotel and its staff is very important to create a memorable stay. Friendly and professional staff greatly contribute to providing a comfortable and enjoyable experience. We hope you can come back to our hotel again in the future and have an equally great experience! If there is anything else you would like to share or ask, please do not hesitate to share it!

Glad to hear that you enjoyed the view and the friendly service from the hotel staff! Indeed, the beautiful view can be a special attraction when staying. It was nice that they could prepare breakfast for you even though you had to leave early in the morning. However, it was unfortunate to hear about the miscommunication regarding waking up early for the tour. Such miscommunication can happen, especially between different shifts, and we hope this can be a feedback for the hotel to improve their services in the future. Hopefully, your other experiences will be as pleasant as ever, and you can come back again to enjoy better service without any problems next time! Thank you for sharing this experience!

Thank you for sharing your experience, Mr. Satrio! It is great to hear that the service provided made you feel comfortable and welcomed warmly. A clean and comfortable room is certainly very important to ensure a pleasant stay, especially when sleeping. A beautiful view can also add to the comfort and make the stay more memorable. This review will definitely help others in choosing the right place to stay. Hopefully you can come back again and enjoy a similar experience in the future!

Glad to hear that you had a great experience during your stay at the hotel! Good service is very important in creating a comfortable and pleasant atmosphere. Friendly staff and maintained hotel cleanliness are two invaluable things in providing a satisfying stay experience. Reviews like this can be a very valuable reference for others who are looking for accommodation. Hopefully your next visit will also get a satisfying service like this! Thank you for sharing your experience!

Thank you for sharing your detailed review! It sounds like you had a positive experience at the hotel and appreciated its value for the price. It is great to hear that the location was convenient, allowing you to explore nearby restaurants and the pier on foot. It is also nice that the breakfast met your expectations and that you were pleasantly surprised by the quality of the food from the menu. Sourdough bread can be a delightful treat, so it is good to know that they excel in that area! The presence of a full supermarket on the ground floor seems like a fantastic bonus, making it easy for guests to find anything they might need without having to venture far. Overall, it sounds like a well-rounded stay for those looking for a budget-friendly option without compromising the essentials. Thank you again for your insights; they could be very helpful for others considering this hotel!

Glad to hear that you had a positive experience with the hotel staff! Good service quality, especially the friendliness and helpfulness of the staff, can make a trip more enjoyable. Friendly staff can leave a lasting impression and create a comfortable atmosphere for guests. If there is a particular action or assistance from the staff that you would like to highlight, it can also be an inspiration to others who are looking for good accommodations. Thank you for sharing this experience! Hope your next visit is as pleasant!