Overall Ratings & Reviews Hotel Serasi 2

The staff is okay but the place is scary.

Just moved in and already not recommended. The room smells, the bathroom is dirty, the mattress is not soft, does not match the application, the property is poorly maintained!

Like to ask for additional payment, /tips

The room AC is not cold. The bathroom door is broken. The water in the bathroom is off. The mattress is hard.

The hotel is noisy, the bed is hard

Order for a client, look for an affordable hotel near the airport, but it turns out to be creepy. Here's the story from him: Last night he asked about my extension and had been given "Hotel Serasi 2" accommodation. But sorry, after I got there I was scared, Sis. The accommodation lacks lighting. And when I went to my room I went through the stairs to the 3rd floor. When I got to the 3rd floor I was even more afraid because there were several big men smoking in the stairwell area. And I extended it alone. I'm really scared, sis. In the end, I chose not to stay there, Mbak. I chose to move hotels, Sis 🙏.