While checking in the lady was so rude and paid me extra 60$ for a toilet It is so expensive for a motel or a room which was taken The reservation was not honest It was a very bad experience

Check-in was very slow. The room smelled like cigarettes. The following morning they lost the power and no staff was there to help their customers at all. I had to find the fire escape to get out of the building myself, and had to leave voicemail to tell them where I left the key since no one was there at all.

Staff support was lake, I met them only on the check in, the agent wasn't nice. Other thing, they kept a copy of my ID, this is the first time i book a hotel her in Canada and I'm asked to provide an ID, I'm not comfortable letting my personal info anywhere, especially in an open laptop in a grocery store! Is this Expedia rules or this hotel's rules I need to know cause this is my first time booking by Expedia hopimg it will not be the last one. The room wasn’t comfortable, very smal and the toilet almost without door

No soundproofing. Didn’t feel safe. Wasn’t worth the money saved.

Very nice

This place was so dodgy... its above a grocery store, the staff really only spoke Spanish, there was shared bathroom with no toilet paper, the single doorknob on the room was barely on the door with one key and while the room itself seemed fine, albeit small, it smelt badly of smoke. There were a bunch of people doing laundry in the common area and the common kitchen was a large closet. We left immediately, ate the $100 and went to the Best Western. I couldnt recommend this place less...

I would never recommend this hotel to anyone, the toilet didn’t work and someone with a daycare under the room said she was being flooded and not to run any more water. Had to brush our teeth without water. The shower in the room was next to the bed. The mattress was smaller than the bed. A lounge outside the room with someone watching television most of the night. A bar next door with people shouting all hours. The smoke detector beeping all night. You have to check in at the store next door. It was just horrible and couldn’t wait to leave!

The light in our room was connected to hallway lights, if the hallway light goes on at 2am, a bright fluorescent light comes on in our room. The other room had no light in toilet when hallway light was off. I booked for 5 people, the camp bed they provided has a 10cm matress with no fitting sheet

Good

Ce sont les meilleurs hôtel de Saint Jérôme

For the price, it was a great option. Check-in was super simple, and all the amenities were nice and modern. I had everything I needed in my room, which helped me stay focused on the reason for my trip. Unfortunately, the sheets were dirty, and I found several bugs throughout the room — including a couple in the bed. I’m chalking it up to bad luck, but it made me very uncomfortable, especially since it was my first night in a new country. Overall, an okay stay, but not the best first impression.

A ne pas recomander...aucune organisation

I booked the room and received the confirmation and I didn't get a room. I ended up Just walking into a Comfort Inn and got a room there.

Water leaking in the toilet. No hot water in the shower. No one to talk to in the morning

Staffs barely know how to talk English. One bathroom for everyone who stays in there. The staff was talking on the phone on a loudspeaker in late night.

Reception was argumentative and upset that I had not answered his phone call to confirm booking that was already payed for saying that he wanted to give our room to someone else since we arrived late (6 pm). Our room was good apart from the fridge that let out a horrible fishy smell that lasted about twenty minutes even after it was closed with the window open and being able to hear everything that was going on outside our room including the receptionist arguing with other guests at 1 am. The bathrooms were beautiful but there was a wait to use them as there are three shared bathrooms for the floor

Everything is good

No bathroom in the rooms and the VIP rooms are terrible too!! Problem with the lighting!! Keep me up all night long!! The smell of the curry from the kitchen was everywhere and every night!!! Not recommended

Sometimes its loud in the lobby at late evenings

New facility. Clean and quieteith shared bathrooms but they were just like you would find in a house. Staff very friendly. Think “university dormitory” instead of hotel. If you just want a place to sleep thats safe, clean and quiet its perfect. Has big kitchen available if you want to cook in but I didn’t use it