9.8
Exceptional
From 44 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

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Traveler Reviews Raffles London at The OWO

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was as expected in this premium hotel…absolutely perfect!
Bożena
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely beautiful historic building renovated into a luxury hotel.
Geraldine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Absolutely amazing hotel.
Croine
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Fantastic
lyndsay
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Was amazing. Will definitely return
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Raffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
William
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

One of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel
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jennie
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
Craig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Incredible hotel and likely the best I’ve stayed in. The decor and finishes are outstanding, the staff are very attentive and polite and nothing was too much trouble. Would highly recommend.
Chen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
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Mark
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

First time staying at the OWO and I have to say it did not disappoint
Sarah
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Unbelievably gorgeous property.
Simon
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Service unparalleled with grandeur and class. If you want luxury then the OWO is the place.
Luisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful hotel. Exceptionally friendly and efficient staff. Would stay again. Highly recommended.
Devendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Outstanding classy new property in a classic landmark building, great service and location.
angeline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

A truly 5 star experience from check in to check out. Customer service was spot on from start to finish. You are never left wondering where to go in the building, what to eat etc. As there are so many friendly customer service people to help you throughout your stay there. Friendly smiles as you walk by etc. Everything ie. The room, amenities, gym, pool and spa and general hotel interior are of very high quality and they didn't spare anything when they built the Raffles hotel. I would rate the stay and service even better than the Savoy hotel.
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Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property and management were exceptional.. One things that would be nice is if the rooms had a sound system of some sort that could be connected to blue tooth.
Perrie
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing from start to finish!
Ying Yuan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Marvellous! A gorgeous hotel with kind and helpful staff. Room is always clean and organized. Everything is organic at the breakfast, must try the green juice and coconut yogurt.
Derek
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel. The staff were friendly and attentive. Definitely a hotel to visit when you’re in London
Number of reviews per page
20
40

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