Average stay with dishonest staff. We booked a double room (1 double bed for 2 people), but were given a twin room (2 single beds for 2 people) instead. When we raised this with staff, they said the hotel only had twin rooms, but we then noticed that one of the rooms being cleaned was a double room! Two other things that were quite bad: (1) the swimming pool is very small and has very few seats next to it, and (2) the vending machine will take your money and won’t give you what you paid for

Excellent experience

This hotel was perfect, would highly recommend! The location was quiet yet a short walking distance to the centre. The hotel was clean, the check in process was smooth and the bedroom was spotless, stylish and incredibly comfortable. The staff were very friendly. The hotel was exactly as described and would definitely stay here again!

Beds fit for royalty, spacious modern rooms, and gorgeous terraces — this hotel screams luxury… until you meet the air conditioning. In the middle of August, with 42°C outside, the AC was locked at 23°C. At 3 a.m., I found myself begging the front desk to make it cooler so my 9-month-old baby could sleep. They “generously” reset it to 20°C. For a hotel this fancy, I didn’t expect to have to negotiate for cold air.

One of the best stay in Spain. Very well maintained property, location was bonus, shopping, dining and else was walking distance

Whether amazing, location amazing and the guy from breaking super friendly and helpful. The guys from reception not really and is absolutely ridiculous to pay for the towels for pool .

Staff was great and property was tidy.

Great hotel,clean and modern! Staff was very attentive and kind. Breakfast was amazing with tons of options to choose from.

My friend and I spent a weekend here and had the most lovely time. The hotel is beautiful and so lovely, the facilities are clean, always smell good and the staff was very friendly. We spent our first afternoon by the pool and even had some sangria thanks to the bar there. Again the service was great. We only had a tiny issue with our room and that was with the AC who didn’t work at first, thankfully we just called the front desk and they were able to reset it without even needing to come up ! The underground parking is also clean and safe which was a huge plus for us. It’s also close walk to everything so no need to take the car out during the stay! Truly if you want a nice place to stay, this is it.

The location is great, the pool is just lovely, a really nice vibe 😊 super clean throughout. The rooms are small the layout means you are always walking around the beds but all in all we had a great stay!

Had a lovely stay at Silken Hotel. Beautiful hotel, and spotlessly clean throughout. Pool area was very nice and chilled. Had a ongoing issue with the air conditioning in our room which the lovely front desk staff were really helpful and patient with. We eventually asked to change rooms and were moved without any fuss whatsoever. Breakfast was good, plenty of selection. 5 minute walk to the beach, the pool area was so nice we never wanted to go to the beach. Loads of nice restaurants and bars very near by. Worth paying a bit extra for a pool view room. Would recommend this hotel in a flash. The staff are a credit to it.

Amazing location, Platja D'Aro is a fantastic town, great restaurants and facilities, the Hotel is right in the middle of it all but very quite. Highly recommend

From the moment you walk through the glass doors and breathe in the new fresh aroma of this 4 star retreat, you are in relaxed mode with a capital R. This hotel is a class act and due to the number of rooms it also has an intimate feel as during June there were only a shall number sharing the bar and pool area. I would recommend holiday makers spend more on the poolside rooms available as our one regret was not doing this. The towels should be left in situ however as there is no need to change them every day even when we left them on the hooks but this is the only bit of advice we could provide as everything was PERFECT! We hope to be back in October and we wish the hotel every success as they embark on their new venture!!!!

Hôtel parfait Excellent situation Personnel très agréable

Todo perfecto

Superb! Would recommend. Nice staff.

Schon mehrfach gebucht und jedes Mal zufrieden, ein sehr schönes und zentrales Hotel.

Un excellent hotel. J'y vais régulièrement et je suis très satisfait des prestations.

Onze 3de keer in het hotel en we waren weer zeer tevreden! De kamers zijn ideaal om tot rust te komen. Goede bedden, stilte en propere badkamer. We komen zeker nog eens terug.

Attention dans le descriptif il est mentionné que cet hôtel n'a pas d'ascenseur. En réalité il y a 2 ascenseurs.