This hotel was "okay" but not one we would go back to.
The best feature was the front desk staff, who were unfailingly helpful in answering questions and making suggestions. The room was quiet, clean,and conveniently located near the elevator.
The amenities (coffee maker, refrigerator) worked but were not really convenient. For example, the noise of the refrigerator's motor going on and off all night kept us awake; finally, in frustration, we unplugged it. The hotel's location in the "lower" area of Quebec City meant that we had to climb numerous steep streets and paths to reach the Chateau Frontenac area.
The biggest problem was the lack of space. The hotel has no lobby to speak of, so we felt stuck in the room. The room itself was clean but quite small and lacked space to put things away. For example, it was impossible to unpack a suitcase since there was no dresser or other useful drawers. The sink was located in the bedroom, not the bathroom, which turned out to be a real nuisance.
Since the cost of breakfast was not included in our room charge, we never ate at the hotel. We also didn't have a car, so we can't comment on parking.
