I had a room on the floor at the time of taking a shower there was no water. I had to go downstairs since they do not have phones to call the front desk. I was told to wait until someone came to fix the shower or shower at the other room I have reserved. The third floor has no ceiling for that at night the room is cold. I asked for a heater since they had a mini split and I was told it did not have the heating function. Then I asked for an extra blanket and it was also refused. The place is clean but not functional. Shower not working and no heater.

The hotel common areas and our room were extremely clean and modern. The beds were very comfortable and everything inside our room was properly prepared for our arrival. The staff was nice upon check-in and check-out, and they prepared wonderful complimentary breakfast in the morning. One feature that could have made our hotel room better is having a closing glass door to the shower because only the first half of the shower (closest to the shower head) had a door to block the bathroom from water splashes.

Me gusto mucho y regresaria es muy recommendable se los recomiendo

Very clean, polite and helpful staff, good WiFi, and a good value

Muy buen desayuno.

Good

Staff was helpful and it was clean. A mini fridge in the room would be nice. The worst part is the noise. If you are a light sleeper, it may be difficult for you to sleep. There is almost zero sound proofing. Anytime anyone in the hotel closes their door, talks, or sneezes you will hear it. If you have a room on the front of the hotel, the traffic noise will be VERY loud. Overall it's a good place to stay, we got used to the noise, but I did refuse the room with the traffic noise, I am lucky they had another available room.

Comfortable stay. Breakfast was basic, and the desk in my room was damaged. However it didn't spoil my stay in any way.

Great hotel, great staff. Steps from huge shoping center

I like this hotel

El hotel esta en un lugar muy centrico y cómodo para movilizarse. Ademas las instalaciones estan muy bonitas y el personal fue muy amable y cortes

I love it . Very clean and very sweet breakfast.

Very good breakfast and the room was spacious, modern, and clean. Staff were generally very helpful. Although this property is on a quiet side street, every door closing or loud conversation could be heard within the property. (It is built in the beautiful, but noisy, open courtyard style.)There aren't many dining options near this property, but there are a couple within a 10-15 minute or so walk.

The hotel was very clean and the beds were comfortable. The shower took a while to get warm but eventually gets warm. The staff is very friendly and helpful. Great place to stay if you're in Ica!

Muy buena atención de su personal. Rico y completo desayuno.

Clean hotel, basic facilities but new and modern. Great location as the shopping centre is opposite it. Paid extra 25 soles p/night for air conditioning in a single queen bed room. The rooms look onto another room with the windows, so privacy was a issue if staying in the room for the whole day (without getting daylight). Breakfast was delicious with fresh hot bread! Best bread so far! They were very strict with checkout times, and staff could have been friendlier without typing in caps with the refusal of late checkout. Service of the man could be improved, but the ladies were very nice.

Staff is so friendly. Great experience here would recommend

Hotel básico, no tiene ascensor, no cochera

Very good option for a safe and quiet stay, well located Friend staff Good breakfast

Habitaciones muy limpias Baños buen tamaño modernos . Están en Construccion sin embargo no había sucio alrededor