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The hotel knew nothing of a reservation.
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Cuando llegamos al hotel nos dijeron que ya no estaban trabajando para hoteles.com y no nos respetaron la reservacion. Llegué a las 10pm cansada de viajar y tener que buscar un nuevo hotel porque nisiquiera me abrieron la puerta y solo desde detras de la puerta me dijeron que no tenian ninguna reservacion a mi nombre. ES EL PEOR HOTEL DEL MUNDO!!!

Hostel & Mezcal

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