Overall Ratings & Reviews Phoenix All Suites by Brett Robinson

Misscommunication on parking where I asked on check in do we need a parking pass was told no and got a friendly warning next day I may be towed. You need a parking pass. Told them that would not be on me and a bit more if that happened. Dish TV kinda works Staff is friendly. Location excellent

The property was very clean and well maintained. My only complaints were that we booked a 4 night stay at this condo/apartment and told them there would be 5 adults and one toddler. They only gave us dishwasher detergent for one wash and had no dish detergent for the sink at all. Their pots and pans were old and so few we couldn’t cook bacon and biscuits at the same time. Also 3 of the adults didn’t arrive until the third day of our stay and they would not allow them to park in the parking lot at the condo unless we paid an extra $32. That was never stated while booking. The last night of our stay there was a shooting two buildings over and not once did we receive any instructions considering safety while police were looking for the suspect. They wouldn’t allow anyone to have anything on the balcony not even a towel on a chair.

This place was very clean and great walking distance to a lot of places! Great view of the beach!

Refrigerator was dirty. Sink drain still had food in it. Too many emails and text ("get ready for your trip, check in for your trip, what to bring on your trip, your checking out tomorrow, check out is at 1100, how was your stay....)

Well, I booked with you guys and when I got there, they told us they had no rooms. I’m not very happy about this at all.