Overall Ratings & Reviews Hotel Tentrem Jakarta

Everything is very good, only the swimming pool seems to have a bit of chlorine. My room seems to not have complete amenities unlike my son's room which is fully stocked.

Actually the service is quite satisfying, it's just that during long weekends it's a bit overwhelming, starting from the long check-in time, the SOP for handling queues that needs to be improved and the restaurant capacity during breakfast is inadequate. Maybe in the future they can use the ballroom that is set up as a breakfast area.

Please pay attention to safety for Aruna Kids Club. There are pads provided under the slide because many children play and directly hit the hard floor.

My child really loves the kids club here, but the food options for kids, especially non-spicy ones, are quite limited.

so happy bs staycation the sni..keren

Staff's services were top-notch. We had a slight delay for checking-in due to long weekend rush, and the staffs provides refreshment in the hall to compensate it. The room was clean and comfy, and there is a big convenience store just a walking stroll away beside the hotel. Oh, the pecel ice cream is definitely must-try

Nice hotel for family vacation.

The service is less than satisfactory. I have ordered a day before staying to make a simple birthday surprise in the room and the receptionist was okay but in reality there was nothing 😩☹️ It's a shame for a new hotel that should leave an extraordinary impression like a five-star hotel.

Good food, comfortable place Infinity pool

Very great stay in Tentrem Jakarta .. warm welcome when checking in by Mr. Joshua at the front desk .. we stayed at the cozy deluxe room / twin bed and it fitted for 2 adults & 2 kids without adding extra bed.. breakfast was perfect and yummy, kids club was very cozy with fun activities for the kids, gym room was awesome, very great service by all the hotel staffs and walking distance to living world mall.. definitely will come back to this hotel

Check-in was almost 2 hours late, the hotel's response was indifferent, the service was unfriendly, the service was very bad, the Tolak Angin ice cream was out of stock (should have been adjusted).

The room was upgraded for free and the staff was friendly. Only the breakfast variety was a bit lacking for a 5-star hotel, hopefully it can be improved.

It was not really comfortable for staying during public holiday because it was very crowded and I was on waitlist for having breakfast. For breakfast, wish there will be vegetarian&vegan friendly option.

I've stayed at Tentrem Jakarta twice, and will stay there again.

New hotel, good traditional modern, service, cleanliness and satisfactory service

the staff were very helpfull the brekfast menu was great the room was spacious and comfortable

The staff was very friendly and very accommodating. The food was great, gotta try the ice cream tolak angin.

Hotel is in a great location, walking distance to indomaret, living world mall alam sutera, and flavor bliss. The rooms were spacious and clean, The breakfast focused on lots of delicious traditional foods which our family greatly enjoyed. The services were great and amazing. Special thanks to kak meli from the kids club for took care of my children while my wife and I were enjoying the spa, gym, and jacuzzi. Highly recommended for family staycation.

Staff Friendliness … flexible. In serving Customer's wishes.👍👍👍🌺🌺🌺

good hotel and friendly staff. very good for family