Overall Ratings & Reviews Forest Resort Onsen

Very comfortable, but the management should pay more attention to the cleanliness of the location.

The hotel facilities and price are not worth it. Just go there once. Don't want to try again

I paid Rp. 750 thousand/room for a 1-night stay on December 7, 2024. The experience I got was very disappointing. 1) Very poor room facilities, like a budget hotel/OYO. 2) No hot water bath facilities (onsen) 3) Cleanliness is also very poor. In short, I highly do not recommend this hotel as a family tourist destination. The price is not comparable to the facilities. Sorry, I have to be honest, so that it becomes the management's concern.

Service staff in terms of choosing breakfast is very lacking, given a choice of breakfast menus but after the guest chooses, the one who comes is different, the cleanliness of the room such as the bed is full of dust, only the cleaning service responded well and cleaned it immediately. Given a free onsen soak but wanted to borrow a towel, they said there wasn't one. Asked about the location of the free waterfall entrance fee, the staff said they didn't know. Please improve the service again. The location is strategic, okay. The soaking place is also okay

There is no bath mat. The shampoo soap is out.

The place is quite good. Only the pillowcases used by the previous person were not replaced. There is still the smell of someone's head. The granulated sugar should be given sachet sugar. Because there is only a little sugar left and there are many ants. So it cannot be used.

For the hotel, it doesn't really meet expectations. Too standard. There is only a hot water pool (and that's an additional fee).

Far different from the picture or advertisement. Staying overnight at that price, the service is like Oyo, exactly like a boarding house. And that price does not include a hot water pool. Plus, breakfast is very late. It is not at all in accordance with expectations.

The location is okay, around the hotel there are places to eat and market snacks. You can also buy souvenirs. The service is fast. It's just a shame, when I was in the room I heard the sound of mice on the roof. Taking a warm shower also takes effort 😅. Luckily I took the free onsen. The kids are happy, the moms are also happy.

The hotel staff was friendly but unfortunately the breakfast was limited, and the bathroom was full of ants and sugar, and the tissues were out of stock.

if you can get the promo price, it's really cool to stay here, the room is clean and spacious, the toiletries are complete, the wifi signal is strong, there aren't many facilities from the resort, you can see a lot of food options at night, when you want to have breakfast at 7, the only thing available is fried rice, It's too much to cook, the taste is not comparable, it's better to eat at a restaurant outside the resort

HOTEL? This is the inn. Not worth the price, the price is 792 (room including breakfast) but the facilities are very minimal, the water heater doesn't work (LPG is not installed), even though the air is really cold. When the person asked why the water heater wasn't working, the staff blamed him, "Why didn't you report it?" Bad service! Breakfast only told you to choose soto, nasgor or pecel, the rice was really hard like karak. Hopefully it'll be fixed 🙏🏻.