I stayed here for 3 days, from the beginning when I checked in I was impressed with the friendly receptionist and the clean and tidy place. I was also served very well, until when I entered the room I was even more impressed with the neatness and facilities offered, everything was clean and tidy, the bathroom was very comfortable, the AC was super duper cold, the hot water also worked well, until we accidentally damaged the facilities a little and the hotel responded very well and friendly. It is very super recommended to stay here, I will subscribe here every time I go to Batam. Thank you to the hotel 🤝 continue to provide good service 🤝