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My Points

In short, everything is good, I can highly recommend this hotel for those who don't stay overnight and those who do.

Pokoknya semuanya bagus sih, boleh rekomend banget buat yang nggak nginep dan yang nginep untuk hotel ini.

Please improve the cleanliness and comfort. When I first arrived, the room was a bit damp, and the pillows smelled of head lice and were full of hair. I went to customer service to ask for a replacement, but they didn't. Finally, I took the initiative to remove the pillowcase myself and bring it to customer service, waiting for a new one to be brought.

Mohon kebersihan dan kenyamanannya ditingkatkan. Pas baru masuk, kamar agak lembab, bantal bau kepala dan banyak rambut. Ke CS minta ganti tidak diganti-ganti, akhirnya inisiatif lepasin sendiri sarung bantalnya dan bawa ke CS, tungguin sampai diambilin sarung bantal baru.

The check-in process was easy, and thankfully, I got a voucher from the app so I got a cheaper price.

Proses check-in mudah, alhamdulillah dapat voucher dari app jadi dapat harga lebih murah.

The hotel staff is very friendly, the rooms are clean, and it's a comfortable place to stay with family. 🥰❤️

Staf hotel sangat ramah, kamar-nya bersih, nyaman buat menginap sama keluarga. Debestsss 🥰❤️

The room is not clean, the cupboard and drawers are still full of used tissues, cigarette boxes... the AC can't be adjusted, there is no AC remote, there are no towels, the sheets also look like they have been used by someone before... the door handle is loose, the electrical contacts are loose.. 🤦‍♀️

kamar gx bersih,  lemari dan laci msh penuh tisu bekas, kotak rokok... AC gx bs d setel, remot AC tdk ad, tdk d siapkn handuk, seprei jg sprt sdh d pke org sblmny... gagang pintu lepas, kontak listrik pada copot.. 🤦‍♀️

Facilities not recommended, service less than satisfactory.

Fasilitas no recommended, pelayanan kurang memuaskan.

facilities are more equipped
so far okehh

fasilitas lebih dilengkapi lagi
so far okehh

I don't know since when the sheets haven't been changed, they smell like shit. Communication is very bad,

Entah sprei sejak kpn ga diganti baunya setengah mati. Komunikasi sangt buruk,

Seruni hotel

Overall Ratings & Reviews Seruni hotel

6.8

7.2

7.3

8.0

7.1

Traveler Reviews Seruni hotel