The staff was not friendly. They gave in accurate information about when the manager would show up. They put me in a wheelchair room when I booked a regular studio and refused to move me.
The first room had urine stains on the wall of the bathroom, on the walls of the shower, on the handicap seat.. all caked on. They night attendant refused to move us, despite the room smelling horribly of urine. The next day, when we did not get housekeeping as the night attendant said and the manager did not contact is, I went to the desk, they had not idea what I was talking about. They moved us, then promptly re rented the room to the next people that walked in. The next room had rag reminents, dirt on the floor, dust all over the vents, behind the TV, the plates were black with dust, then TV did not even work. That night was double the cost due to the holiday I should have a full refund for the trouble and lack of cleaning or even basic contract requirements.
