We stayed here only one night but we were pleased with our choice. We had a beautifully renovated room on the 1st floor. All common areas were spotless, The staff were friendly and welcoming and quickly assisted with a special request. I would stay here again.

staff is reallly unfriendly

Impeccable

Very clean room. A little spartan. Noisy in the morning

The room was clean and modern, with lovely products in the bathroom. The front desk staff were friendly and helpful. We had great service at the restaurant for dinner; we didn't try the breakfast. There were 2 down-sides for me: 1. The pool is not in the hotel, but in the adjoining building, and the walkway to get there was basically through a parking lot. They had security at the doors, usually, but there were also times when we went to the pool and the door was ajar without anyone around. 2. While the rooms are nice, the sounds from the hallway were SO pronounced. When anyone walked past the door, it sounded like they were stomping through our room. If you are a light sleeper, I would suggest taking earplugs!

Nil

I arrived late to my hotel, just to find chaos. Screaming, I think fights, Police, security, etc. I would have appreciated the hotel giving me a heads up on the changes. Apparently an area or community was evacuated and the hotel took in the residents. There was security walking up and down every floor, which made staying extremely uncomfortable.

The staff were friendly and willing to help. The property is clean and comfortable. We enjoyed our stay there

Perfect hotel for famillies.

Good overall

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Hotel offers quite a lot. Restaurant for breakfast/dinner. Pool, laundry lots of parking. Rooms are very comfortable! Staff very helpful. There was security throughout the hotel but not uncomfortable.

Really nice to have a Hilton class hotel near the 1000 Islands. Staff was great and cannery restaurant had excellent food.

Everything was lovely

Great yes yes yes yes yes yes yes yes yes yes

Excellent

Friendly, clean and was more than we expected. Staff went above and beyond!

Ryan at the Cannery was a very pleasant server/ bartender

Love double tree, best welcome cookies!!! Plenty of parking, on site security around the clock. Friendly staff. Restaurant was fantastic. Room was accommodating in every way. Definitely will return

It was ok.