Clean room, no staff as it was all done remotely. Dreadful shower, no power at all. Broken side light and the smallest TV ever!

Spotless room good location and easy to utilise

Before booking, we read the description of the hotel and the reviews and looked at the location on Google Maps. When we arrived, we found that the hotel and room were exactly what we thought we'd get -- a quiet, very clean, and thoughtfully designed space in a location that allowed for a cheaper price. It's a pleasant and easy (assuming health and ability) 15-minute stroll into town. There's plenty of safe parking. The communal kitchen is a brilliant addition, though we didn't use it on this occasion. Everything felt fresh and clean. Some reviewers have complained about the cold taps in the bathroom, but we had both hot and cold taps, seemingly new. Some have complained about the cold bathrooms, but we had a bathroom heater that could be set for up to four hours and warmed the space nicely. Some reviewers commented that not having a reception desk felt a bit weird, but we've stayed at places like this in other countries when travelling and were perfectly happy with the arrangement. When I asked a question by email, even late in the evening, I got a reply very quickly. We were very happy with our stay and would easily stay there again.

All good but the online check in process was cumbersome and time consuming. You must remember to have ID DOCUMENTS on you when you start this process. Once inside it took me a while to locate the key boxes… I couldn’t see any signs telling me where they were. Otherwise room and cleanliness were excellent . I’d stay again and it would be easier as I now have the experience of how it all works.

Nice hotel, clean, comfortable bed but no staff around. You need to do everything by yourself. They give you notes to follow the rules.

Clean room , location not far from town

Room was spotless. Efficient and seamless check-in online. Secure parking spot. Love the central location. Very good and enjoyable stay.

Great hotel, super clean, very well located with a big comfy bed.

Nice clean room, nice hotel

Perfect location as a stop over driving from London to mid Wales. Super comfy bed.

Riverside hotel was a lovely stay and had great facilities. It’s in prime location to other spots in and around Cirencester, and the hotel itself was very clean and spacious.

The room was perfect. Very clean and amenities were excellent.

Recently remodeled rooms were very clean, comfortable and pleasant. Excellent and convenient location.

Room very clean , staff very friendly, will book again if we need to be up that way

Great hotel room was spotless, fab location to walk into town, loads of takeaway close by and Pub

Spotlessly clean. Rather pleasantly shocked!

Excellent price, clean tidy room with tea and coffee provided this has been the cheapest room I have booked this year and much better than my usual first time using Expedia very impressed Well done Riverside

Clean room and facilities Good location and quiet

Nice and central . It is very clean and spotless. The parking was perfect. The self check went very smoothly. Would stay here again .

Everything was great. The room and the hotel looked as though it has been refurbished. The virtual front desk worked very well and the parking access at night was easy to use. I will definitely use again in the future.