9.6
Exceptional
From 245 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Hotel Hércules

Number of reviews per page
20
40
Top reviews
Saul
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One word describes this property....WOW all in one resort never had to leave, extremely maintained property. Celebrated our 33 yr wedding anniversary here and will be back with our family. This place is the kind of place all of our family must see to enjoy ... pictures do not do justice. Food was great, beer great, cocktails great, staff extremely friendly!!
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Christine
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

beautiful property with so much to explore. wish we were staying longer!
Diana
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was amazing its attention to detail superb. We enjoyed this hotel and look forward to going back.
Pezhman
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A bit more explanation about the property for the first timers
JnManuel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall, a very good experience. The hotel and rooms are beautiful and cozy. They have everything you need. The only thing I would have liked is for massages to have a discount for guests, not just the spa services. I suggest booking massages as soon as possible, as there are limited slots and they fill up very quickly. Another thing is that there should be a shuttle service from the hotel to the brunch/brewery, as it's quite a distance. There should also be a closer entrance for guests instead of having to walk to the parking lot. But overall, a very nice experience. Everything was clean and the staff was very kind. I will definitely return.
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Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and nice hotel spaces and amenities. The brewery was particularly lively with great beers and food.
Cesar Ricardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Gran lugar!
Mae
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

AMAZING
Denisse
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lo mejor es la decoración
OLIVER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Hotel Hercules is a gem of an experience! it is by far the greatest example I've experienced of repurposing something old with historical, architectural importance into something new and fresh while maintaining authenticity! There is plenty to enjoy, including three restaurants, artisan shops, the heated pool and spa amenities, the beer garden, and dancing and live performances on scheduled days. I look forward to my next visit!
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Kate
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

the staff were so nice
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Incredible stay at Hotel Hercules. The whole property is beautifully designed, the staff was great, just one of the most amazing hotel experiences ever—especially for beer lovers!
Teu
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Unfortunately our room had multiple problems. The bedside lights were broken and the overhead light was too bright. We asked reception to fix it and they brought large bright bulbs to replace them. We had to put towels over them to dim them. There was a drain smell in the room to which the maintenance came and sprayed febreze or some other spray to ‘cover’ the smell and it left the room with a strong chemical odor. And lastly the aircon unit was broken. It didn’t properly cool down the room. This is the third time we’ve stayed and each time we choose balcony or ‘view’ and we’ve never had a balcony or a view. On a high note the spa area is very enjoyable and so is the restaurant onsite.
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Adam
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Fantastic place to enjoy quiet and great food
Thomas
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

luxurious nd beautiful
Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Todo perfecto, la amabilidad de todo el staff hizo la estadia aun mejor
kenneth
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The rooms are very clean. The staff is very good. The spa in the pool is the best I’ve ever seen. This is by far a five-star hotel and whenever I come to Mexico, this is where I will stay. I love my stay here.
Yesica
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We had a great time, we just wish the property became pet friendly/ created a section for guest to bring pets
Eric
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This hotel is very loud. There were guests, children, and staff walking by our window at early hours of the morning. Sounds of staff dragging equipment by the window were loud. Property is also open to non-guests, so amenities seem few and not exclusive. Rooms are overpriced for the noise, and we had to pay separately to access the spa.
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Santiago
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Amazing hotel
Number of reviews per page
20
40

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