Very close to everything in the historical center.

The location of the hotel is great near alot of museums and popular attractions, rooms were fantastic along with the view from your room. The staff is very friendly and helpful and can help you set up a ride to the airport.

It was average.

Beautiful hotel on the heart of Mexico City. Love it! Very clean. Very friendly. Very lovely

Very clean room when you walk in and they offer cleaning each day. They have a small fridge stocked up with some drinks and snacks. They have a small coffee machine and mugs as well. The rooms have air conditioning in the room and bathroom as well. The rooms aren’t too big, but work out fine. Beds are super comfortable and spacious. The only complaint I had was the fact that it smelled a little bit like sewage around the room before you walk in. The smell doesn’t linger in the room luckily, but everything was perfect. You’ll find yourself very close to Bellas artes and the zocalo.

The property is in a great location and there’s nothing wrong at all.The only thing that.I remember they did not allow us to play Dominos at the Lobby

Great staff and location!!!

Free waters, sodas, beer and some snacks at the hotel. I felt safe to walk on the streets at night because it’s crowded and there’s lots of vendors nearby.

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Great location!

Please do not believe the bad reviews about this hotel, most of the bad reviews were made before the 2025 remodeling of the hotel. My family and I just spend a week in this place and it is great. The rooms are brand new, clean and with all the amenities imaginable, they even have a free serve-bar with snacks, beer and soda and whatever you use they replenish it for free every day. it is in the historic center and every attraction is within walking distance. There is a restaurant a few doors from the hotel called the Pagoda, and the food is very inexpensive and real Mexican food. The enchiladas and the Azteca soup are amazing, also some days they have pozole after 5 pm. The hotel is in a busy street, with a seven 11 and a pharmacy steps away. It is about 5 blocks from the Zocalo and you feel quite safe. Tons of restaurants and taco places, try the steak taco at Taqueria Cinco de Mayo, really good. The best Mexican sweet bread are about 2 blocks away at panaderia Ideal, the place is always busy and the bread is really good with a cup of coffee in the morning.The windows on the rooms are sound proof, so you can sleep well even if your room is facing the street. The hotel is in the middle of a busy city, you have stores, traffic, restaurants and people coming and going. If you are looking for a place away from noise and daily activities look someplace else. This is the real deal when it comes to Mexican culture. Enjoy

Needs a bit more of a room service help but other than that its a great hotel staff is friendly and we should always have extras (towls, toilet paper, and soap)

Great staff

The hotel itself is very nice. It has a sophisticated feel to it and the architecture of the building is amazing. However, our room smelled like dirty bathroom our entire stay. From the moment we got there until the moment we left, it had a smell. Additionally they don’t really provide shampoo and conditioner. At least our room didn’t come with it, so bring your own. Over all it was an average stay. Good to sleep in, but nothing to rave about.

Clean room with a very helpful staff.

staff was grateful and helpful. but my issue was almost every day had to reprogram the key.other than that we had an amazing time at this hotel.

Room was clean and helpful staff. Convenient location and shops nearby.

My stay at Hotel Bellas Artes was superb. The rooms were clean, and the staff was friendly and helpful. The hotel was within walking distance of many attractions.

El restaurante se tardan mucho para dar servicio. La entrada al hotel era todo una travesía para entrar y salir , pues están campando allí gente, y pues si es muy incómodo pasar por allí cada vez que entra y sale los huéspedes del hotel.

Great location, staff was wonderful. The entire hotel was super clean and our room was fabulous. Thank you for your hospitality and will definitely come again.