9.2
Exceptional
From 313 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Surya Hotel

Number of reviews per page
20
40
Top reviews
Marysol
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything in the property was great, except for the restaurant , it was close 😔
Christopher
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very enjoyable.
Zaira
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a quiet and beautiful resort! And loved that its pet friendly.
Silvia K
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Habitación amplia, todo semi nuevo. Entrada accesible al lado de la carretera.
teresa
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very nice. Room nice and clean; however, no coffee nor coffeemaker in room, no slippers, no robes- as stated on the site for the room that we selected- a suite. Lovely vineyard view!
Pedro
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was dirty.
Juan
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No hubo servicio de nada, vimos al recepcionista el día que llegamos y nada más. No hubo ningún intento de contacto, me acerqué a preguntar si tenían servicio en el restaurante y dijeron que sí pero no había nadie, luego pregunté si tenían una marca de whisky para tomar al lado del jacuzzi y nunca más supe de ellos me tuve que acercar a la recepción para que me hicieran señal con la mano de que no había. Servicio nulo! No cambiaron la sábanas nunca, no hubo ningún gesto de nada en la habitación. Hicimos check out y nadie se entero Un lugar hermoso con un gran potencial de servicio mínimo…
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Leonardo
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lindo
Viktor
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes for the pool.
Regina
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Todo muy bien.
Lori
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice and clean, pleasant staff. Kind of basic but meet the immediate needs. You have to let them know four hours in advance if you want to use the Jacuzzi and that’s inconvenient but there it is. Lovely property otherwise.
Ingrid
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property was beautiful, the rooms were spacious and tastefully decorated, we really enjoy the 2 nights we spent at Surya, we had breakfast at their restaurant and the food was exceptional. Will definitely stay at Surya again.
Denisse
icon-with Children
with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is nice and quiet, room was clean, but the pool was not clean, my sister ended up cleaning it because there were lots of dead bugs and leaves, nobody showed up to apologize or to finish cleaning it themselves since that’s the staff’s responsibility and not the guests’
Jorge
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything was so nice, except, the jacuzzi, very cold… but that’s not a problem, CONGRATS
Marcos
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful Stay and location the only thing was the hot water ! It was burning hot or just iced cold. Staff and location was excellent. Kids enjoyed the pool! Would definitely recommend it
Ana Maria
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Yes very nice
ALLEN
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This place is very lovely. It was a great and pleasant surprise and experience. Service was wonderful, the restaurant was absolutely delicious, but the biggest surprise were the wines. Vinos 87 were exceptional. All of them. We will definitely come back.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff was very courteous and welcoming. The hotel was beautiful and off of the main road.
Lusine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean, quiet and beautiful views
Katrina
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean room, friendly staff, beautiful property. It's missing the a lot of touches, especially for the price (facial tissue, fridge, coffee maker, cups), but if you know that ahead you can plan for it.
Number of reviews per page
20
40

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