Although our stay at the Rosemead House was pleasant and our room was comfortable, we left disappointed overall.
The grounds are currently under construction, with construction debris throughout the property and loud work beginning around 7:00 a.m. each morning. The spa was also undergoing renovations during our stay.
None of this was disclosed when we made our reservation, nor was it mentioned on the website. Had we known the property was undergoing significant renovations, we would have appreciated the opportunity to make an informed decision before booking.
We understand that improvements are sometimes necessary, but guests should be notified in advance when construction is likely to affect their stay.