Donald
with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We got to the property in the middle of the night because of a delayed flight and when we got here, the floor was wet and the rug was soaked because of a leak from the ac unit. Because it was the midnight already, we had no choice but to remove the rug and wipe the floor. we used the garbage bins to catch the leaking from the ac unit. we can't turn off the ac bec the heat in tokyo was through the roof- it was the middle of a heat wave. we informed the host and was told that they will repair it the following day. so we went about our day expecting that it will be repaired when we got back. unfortunately they just turned off the ac but the leak is still there. there was no offer to transfer us to another room. so we just stayed there with all the leak and all. the place was very convenient bec it is close to a train station and close to major attractions on asakusa, unfortunately we had to score it low because of the ac incident
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