Good

The property is one block to Bourda market for fresh fruits , water coconut water and restaurant.

This property was wonderful to stay at during our time in Georgetown. The hotel itself is new and very beautiful. Comfortable bed, hot shower, a great breakfast, and complimentary water. The staff was wonderful. The owner was quick to answer any questions we had about the city and arranged a taxi to and from the airport for us. Since we arrived late, he even had the driver stop so we could pick up some dinner on the way to the hotel. I have not felt so appreciated as a hotel guest like this at any other hotel. This is the only hotel I would stay at on our next trip to Georgetown!

I enjoyed my stay the staff was very helpful the breakfast was excellent the neighborhood so so

The staff were courteous and friendly and this created a welcoming environment The hotel looked surprisingly like the photos online. No phone in the room to call the front desk and no toiletries in the room so bring or buy your own; but otherwise a great and affordable place to stay that is conveniently located close to the market.

One of the worst hotels. Got stuck in the elevator. Very noicy, not clean

I got stuck in the Elevator several times. Nice place but they are not organized at the customer service.

The hotel was recently renovated and room was comfortable. Staff was helpful and made the stay enjoyable.

Very central location

Everything

The only thing that I liked about the property was that the staff was friendly and were as accommodating as they could be under the circumstances.

The area is close to shopping.

I'd stay at this hotel again, but I was expecting something really different based on the average rating from other Hotels.com customers. Check-in was a comedy of errors. The hotel had contacted me through Hotels.com's messaging system and also on WhatsApp. It turns out this was two different hotel employees. (The one on WhatsApp literally didn't even know that Hotels.com has a messaging system and denied that anyone from the hotel could have contacted me.) We were expecting a driver to pick us up at the airport. Because of the messaging confusion, this didn't happen. We messaged the hotel on WhatsApp from the airport. (We not only did not get a response, but the message wasn't even read until 12 hours later.) So we took a taxi. We arrived at the hotel at 7am to find all the doors locked. We banged on them. No response. Our taxi driver kindly called the hotel and we finally got someone to open the door. I feel bad for that employee: she was single-handedly trying to cook breakfast for all the guests, set up the dining room, and staff the front desk. This is why the doors were locked. The hotel had told us in advance that their credit-card machine was down. (I bet it is always "down.") We were assured there were "many other" forms of payment. "Many" means one: perfectly clean US dollars with no folds or tears. The hotel looked newly renovated, but there was already extensive water damage. There are no stairs, only one elevator that is very slow and got stuck easily.

I WAS STRANDED IN GUYANA BECAUSE OF THIS HOTEL. NEVER EVER BOOK WITH THIS HOTEL. I MADE A RESERVATION WITH THIS HOTEL HOWEVER THEY DID NOT HONOR THE RESERVATION AND I WAS STUCK IN GUYANA WITH NO WHERE TO GO. I HAVE EVIDENCE TO SHOW ANYONE WHO WANTS TO SEE. PLEASE DO NOT WASTE YOUR MONEY. AlSO, THERE WERE LOTS OF PEOPLE HANGING OUT AND PLAYING LOUD MUSIC IN FRONT OF HOTEL. THIS HOTEL WAS A DISAPPOINTMENT AND RUINED MY TRIP. DO NOT GO DUE TO THE FACT THAT THEY HAVE BEEN KNOWN TO OVERBOOK.

the driver was fantastic 👏 big up to him

The hotel is beautiful. The staff is amazing and tremendously knowledgeable and helpful. I offer the highest rating!

Good place

Great property for people planning on staying for a few days. Management provides great support to costumers and are always available for costumers no matter the time or situation. Great experience

A hotel with a very good location, affordable, clean, and pleasant. The best thing was the staff was very friendly and willing to help at any time.

Please beware this is a CASH ONLY hotel.