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Air France Office

Head Office Air France

New Summitmas Lt.17

Jl. Jend Sudirman 61

Jakarta

Indonesia

How to Book Online

To book Air France ticket online, do as follows:
  1. Select route in the search box (see How to Use).
  2. Fill in passenger's requested information.
  3. Select Payment Method.
  4. Finish transaction and Air France e-ticket will be sent to your email.

E-ticket

Air France e-ticket is an eligible proof for Air France flight. The next thing you do after receiving e-ticket is to print it out and show it during check-in.
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Air France

Reviewed Air France
4.5 5 based on 76 reviews

Standard Service: Full Service

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Profile of Air France

Air France (AF/AFR) is the French flag carrier and a founding member of SkyTeam international airlines alliance. Headquartered in Tremblay-en-France, the airline has its hub at Paris Charles de Gaulle Airport and has operated for almost eight decades.

In May 2004, Air France merged with Netherlands-based KLM Royal Dutch Airlines, which resulting in the creation of a holding company named Air France-KLM.

The new holding company is acknowledged as the world’s largest airline company in terms of operating revenues. In terms of passenger kilometers, it is also recognized as the third world largest airline company and, at the same time, the largest in Europe. After the merger, both Air France and KLM continue to operate under their own brand names.

For onboard experience, Air France offers four travel classes: La Première, Business, Premium Economy and Economy Class. La Première is only available on the Airbus A380-800, also on selected Boeing 777-300ER and Boeing 777-200ER. Premium Economy is an upgraded class from Economy Class, which offers more comfortable seat and upgraded inflight meal.

Economy Class passengers get free checked baggage allowance up to 23 kg and cabin baggage allowance up to 12 kg. Premium Economy Class passengers get free checked baggage allowance up to 2x23 kg and cabin baggage allowance up to 18 kg.

Furthermore, Business Class passengers get free checked baggage allowance up to 2x32 kg and cabin baggage allowance up to 18 kg, whereas La Première Class passengers get free checked baggage allowance up to 3x32 kg and cabin baggage allowance up to 18 kg.

Inflight entertainment is available on all flights. Passengers in all classes can watch various movies available in English, Spanish and French. Selected movies are also available in Chinese, Japanese, Hindi and Korean. In addition, Air France Magazine is included at each seat, while the fashion luxury magazine, Air France Madame, is only available in La Première and Business Class.

On 29 May 2013, Air France and KLM launched inflight connectivity using Wi-Fi on board. Both airlines equipped their Boeing 777-300-ER with the facility for the trial phase. With the inflight Wi-Fi, passengers can stay online using their smartphones, laptops or tablets. The wireless service will begin when the flight reaches 20,000 feet.

Fleet of Air France

Air France Airbus A380-800 AFAirbus A380-800
Air France Airbus A340-300 AFAirbus A340-300
Air France Airbus A330-200 AFAirbus A330-200
Air France Boeing 747-400 AFBoeing 747-400
Air France Boeing 777-200ER AFBoeing 777-200ER
Air France Boeing 777-300ER AFBoeing 777-300ER
Air France Airbus A321-200 AFAirbus A321-200
Air France Airbus A320 Sharklet AFAirbus A320 Sharklet
Air France Airbus A319 AFAirbus A319
Air France Airbus A318-100 AFAirbus A318-100

Air France Destinations

Bali & Lesser Sunda Is.
Australia
Malaysia
Singapore
Thailand
Germany
Netherlands
France
United Kingdom

Changes/Cancellation/Refund for Air France

Refund Procedure

For more information, please refer to Refund Terms and Procedure FAQ page.

History of Air France

Air France was founded in 1933 through the merger of Air Orient, Air Union, Compagnie Générale Aéropostale, Compagnie Internationale de Navigation Aérienne (CIDNA) and Société Générale des Transports Aériens (SGTA). When Air France was created, it already had extensive routes across Europe and to French colonies around the world.

On 26 June 1945, all French civil aviation companies were nationalized by the government. Three years later, Compagnie Nationale Air France was created by the act of the parliament on 16 June 1948.

Air France first European schedule flight was operated by Douglas DC-3 aircraft. On 1 July 1946, the company started its direct flight between Paris and New York with refueling stops at Shannon and Gander. In September 1947, Air France’s network has expanded from New York, Fort de France and Buenos Aires, to Shanghai.

In 1946 and 1948, the French government created another two private airlines: Transport Aériens Intercontinentaux (TAI) and Société Aérienne de Transport Internationaux (SATI). In 1949, TAI and SATI became a part of Union Aéromaritime de Transport (UAT), a private French international airline. In the same year, Air France also became a co-founder of an airline telecommunication service company named Société Internationale de Télécomunications Aéronautics (SITA).

Air France entered the jet age in 1953 with the Havilland Comet series 1 aircraft. It also became an early Boeing 747 operator which had one of the world’s largest 747 fleets. In 1974, Air France became the first operator of the Airbus A300 twin-engine wide body aircraft in the world.

On its golden jubilee in 1983, Air France already became the fourth-largest scheduled flight carrier in the world due to its ownership of around 100 jet aircrafts and 634,400 km network. In the same year, Air France became the first European airline that served route to South Korea.

Together with Lufthansa, Iberia and SAS, Air France founded an IT company named Amadeus in 1987. The company created is also known as a Global Distribution System (GDS), which enables travel agencies to sell the airlines products from a single system.

A new holding company named Groupe Air France was set up on 25 July 1994 by a merger of Air France, Air Inter and Union de Transports Aériens (UTA). It acquired the Air France group’s majority shareholdings in Air France and Air Inter.

Air France and Delta Air Lines formed a bilateral transatlantic partnership in June 1999. The partnership was expanded to the formation of SkyTeam global airline alliance on 22 June 2000. Until mid-2002, the French government owned 70% of the Air France company and 54% of the airline’s shares.

In September 2003, Air France and KLM announced a merger of their companies which created a new holding company called Air France-KLM. On January 2012, the holding company announced the Transform 2015, their three-year transformation plan. The main objective of this plan is to turn Air France-KLM back into a world player by 2015.

Air France Policies for Infants and Children

  • Infant is under 2 years old or age 2 by the time of departure.
  • Children are between 2-12 years old for flights within metropolitan France or French overseas departments and territories, and up to 15 years old for international flights.
  • Each passenger may accompanied only one infant as a lap infant. If traveling with two infants, the second passenger must be at least 18 years old.
  • Infants must have their own seats if traveling in the La Première cabin.
  • Passengers who travel with child will receive a reduction fare up to 15% on short-haul flights and up to 33% on medium or long-haul flights.
  • Every child must be accompanied by an adult of at least 18 years old. The child and accompanying passenger must travel in the same cabin.

Air France Flight Attendant Uniform

Flight Attendant Uniform

Air France flight attendant uniform is designed by French Haute Couturier Christian Lacroix. The uniform reflects the glamorous jet-set era of the 50’s and 60’s.

The female cabin crews look like a chic French Mademoiselle. They wear a fitted dress or a suit in either pale or navy blue, accessorized with leather gloves and a scarf. All accessories exist in the airline’s classic blue and red color scheme.

Air France Inflight Meal

Inflight Meal of Air France

Both Premium Economy and Economy Class passengers get a cocktail (with or without alcohol) and savory snacks as a starter. They can choose between two hot meals for the main course. For several destinations in Asia, local dishes are also available. A coffee, tea or digestive liqueur will be served after the meal.

Meanwhile La Première and Business Class inflight menus are designed by the famous chef Guy Martin. Each menu includes hors d’oeuvres, entrées, bread basket, cheeses and desserts.

Air France provides a special meal for infants and children up to 8 years old. The meal is partly composed by organic products. It is served on a fun tray and accompanied by a package of games. Children aged 9-11 can get a special meal if requested at the time of booking.

Passengers in all classes can order à la carte menu such as Tradition Menu, Une Sélection Lenôtre Menu, Italia Menu and Ocean Menu with extra cost. Air France also serves complimentary champagne to passengers in all classes.