Find and Book Cheap Jetstar (JQ) Flight Tickets

About Jetstar Airways

Jetstar Airways is a leading low-cost airline based in Australia, known for offering affordable, reliable, and convenient air travel across the Asia-Pacific region. Founded in 2003 as part of the Qantas Group, Jetstar has grown into one of the most recognised budget airlines in the world. It operates both domestic and international flights, connecting over 85 destinations across Australia, New Zealand, Asia, and the Pacific.

Jetstar’s mission is simple — to make air travel accessible for everyone. The airline combines low fares with dependable service, modern aircraft, and flexible options, giving travellers freedom to design their own journeys according to their budget and needs. Whether you’re flying from Kuala Lumpur to Melbourne, or from Singapore to Tokyo, Jetstar provides affordable comfort and a seamless experience that fits the modern traveller’s lifestyle.

Why Fly with Jetstar Airways?

Affordable Fares, Flexible Choices

Jetstar operates on a “pay for what you need” model — meaning you only pay for the services you use. This allows you to customise your trip according to your budget, whether you want just the basic fare or prefer to add extras such as meals, checked baggage, and seat selection. The airline frequently runs promotions and seasonal sales, making it one of the best choices for budget-conscious travellers across Asia and Australia.

Backed by the Qantas Group

As a subsidiary of the Qantas Group, Jetstar benefits from strong operational support, maintenance standards, and safety oversight. Travellers can enjoy peace of mind knowing that Jetstar follows Qantas’ rigorous safety and service protocols while maintaining its own distinct low-cost model.

Modern Fleet and Safe Operations

Jetstar operates a young and efficient fleet that includes Airbus A320 and A321 aircraft for short- to medium-haul routes, and Boeing 787 Dreamliners for long-haul international flights. These aircraft are fitted with advanced technology for greater fuel efficiency and passenger comfort. Jetstar’s safety management system meets global aviation standards, and the airline consistently receives positive ratings for reliability and punctuality.

Convenient Routes Across Asia-Pacific

From Kuala Lumpur, Penang, or Singapore, Jetstar connects travellers to some of the most popular destinations in Australia, Japan, and New Zealand. The airline’s extensive network allows easy travel between Asia and the Pacific, making it ideal for both leisure holidays and study abroad journeys. Its main hubs include Melbourne, Sydney, Brisbane, Auckland, and Singapore.

Friendly Service and Practical Comfort

Jetstar’s crew are known for their friendly and approachable service style. Though it’s a low-cost airline, passengers can expect clean cabins, straightforward processes, and helpful support throughout their journey. Optional upgrades such as “Starter Plus” and “Business Class” bundles offer added comfort and flexibility for longer trips.

Fleet and Aircraft

Jetstar operates a modern fleet of more than 130 aircraft designed to match different route lengths and passenger demands:

• Airbus A320 / A321: The workhorse of Jetstar’s regional and domestic routes, featuring efficient seating for short flights and fast turnaround times.
• Airbus A321neo LR: A new-generation aircraft that combines longer range with lower emissions, used on flights from Asia to Australia.
• Boeing 787-8 Dreamliner: Jetstar’s flagship aircraft for long-haul routes such as Melbourne–Honolulu, Sydney–Bali, and Singapore–Tokyo. It offers larger windows, lower cabin altitude, and mood lighting for a smoother journey.

All aircraft are regularly maintained by Qantas Engineering and certified to international safety standards, ensuring reliability on every flight.

Destinations and Route Network

Jetstar’s network spans Australia, New Zealand, Japan, Southeast Asia, and key holiday destinations across the Pacific. From Malaysia and Singapore, the airline provides convenient connections to major cities and vacation spots:

• Australia: Sydney, Melbourne, Brisbane, Gold Coast, Perth, Adelaide, Cairns, Hobart
• New Zealand: Auckland, Wellington, Christchurch, Queenstown
• Japan: Tokyo (Narita and Haneda), Osaka, Sapporo, Fukuoka
• Indonesia: Bali (Denpasar), Jakarta, Lombok
• Thailand: Phuket, Bangkok
• Vietnam: Ho Chi Minh City, Da Nang
• Singapore: Jetstar Asia hub with multiple daily connections
• Pacific Islands: Honolulu, Fiji, Rarotonga

Jetstar’s Singapore hub (operated by Jetstar Asia) is particularly important for Southeast Asian travellers, offering connections between Malaysia, Indonesia, Thailand, Japan, and Australia — all at competitive fares.

Cabin Classes and Experience

Economy Class (Starter Fare)

Jetstar’s Economy Class offers great value for short- and medium-haul travel. The standard “Starter” fare includes your seat and a carry-on bag, with the option to add extras such as checked baggage, meals, and seat selection. Seats are ergonomically designed with adjustable headrests, and passengers can choose “Extra Legroom” seats for added comfort.

Business Class (on Boeing 787 flights)

For long-haul routes operated by the Boeing 787 Dreamliner, Jetstar offers a full-service Business Class cabin. It includes reclining leather seats, in-flight entertainment screens, complimentary meals, beverages, and amenity kits. Business passengers also receive priority check-in, boarding, and baggage handling.

In-Flight Experience

Meals and Beverages

Food and drinks are available for purchase on most Jetstar flights, with options ranging from hot meals and sandwiches to snacks and soft drinks. On long-haul Dreamliner flights, passengers can pre-order meals or choose from bundled fare options that include inflight dining. Special meals such as vegetarian or Halal options can be arranged in advance.

In-Flight Entertainment

Selected Boeing 787 flights offer seatback entertainment with movies, music, and TV shows. On shorter flights, passengers can use their own devices and stream content via the Jetstar Play app where available. Power outlets and USB charging are provided on certain aircraft types.

Onboard Comfort

Cabins are kept clean and simple with ergonomic seating and soft lighting. Passengers can purchase comfort kits including neck pillows, blankets, and eye masks. For those seeking extra space, “Up Front” and “Extra Legroom” seats can be reserved in advance.

Baggage Allowance

• Carry-On: 7 kg for Starter fares (10 kg for Plus or Max bundles)
• Checked Baggage: Available for purchase from 15 kg up to 40 kg, depending on route
• Business Class: Includes 30 kg checked baggage + 7 kg carry-on

Passengers can easily manage baggage options during booking or after purchase via Traveloka. Pre-purchasing online is usually cheaper than paying at the airport.

Check-In and Boarding

• Online Check-In: Opens 48 hours before departure for most routes.
• Airport Check-In: Self-service kiosks and staffed counters are available at all major airports.
• Boarding Time: Boarding usually closes 20 minutes before departure. Passengers are advised to arrive early to avoid delays.
• Mobile Boarding Pass: Accepted at selected airports for convenience.

Flight Frequency and On-Time Record

Jetstar maintains strong flight punctuality across its network, with an on-time performance rate of around 80–85%. From Kuala Lumpur and Singapore, daily flights operate to key Australian cities, while Japan and Bali routes run several times a week depending on seasonality. As part of the Qantas Group, Jetstar benefits from shared maintenance, crew training, and operational systems, ensuring reliable service year-round.

Lounges and Ground Services

While Jetstar is a low-cost airline, passengers travelling in Business Class on Boeing 787 routes can access selected airport lounges operated by Qantas or partner airlines. In Singapore, Kuala Lumpur, and Tokyo, Jetstar also partners with pay-per-use lounges that can be pre-booked through Traveloka for added comfort before departure.

Safety and Maintenance

Safety is at the heart of Jetstar’s operations. The airline adheres to Qantas’ global safety management system and is IOSA-certified by IATA. Its engineering division conducts rigorous inspections and preventive maintenance on every aircraft, ensuring world-class operational reliability.

Sustainability and Environmental Initiatives

Jetstar is committed to reducing its carbon footprint by introducing newer, more fuel-efficient aircraft such as the Airbus A321neo LR. The airline also promotes digital boarding passes, paperless check-in, and onboard waste reduction programmes. It supports carbon offset projects that help protect ecosystems in Australia and the Pacific.

Customer Service and Support

Jetstar offers online customer support in multiple languages, making it easy for passengers to manage bookings, add baggage, or change flights. Traveloka users enjoy 24-hour customer assistance, instant confirmation, and secure payment methods. For special assistance — such as mobility needs or travelling with infants — passengers can request support during booking.

Tips for Flying with Jetstar Airways

• Book early to secure the best fares, especially for flights to Australia and Japan.
• Download the Jetstar App for mobile check-in and live flight updates.
• Pre-purchase baggage and meals online to save more.
• Arrive early at the airport to avoid queues during busy travel periods.
• Opt for “Max Bundle” if you prefer flexibility with changes and cancellations.
• Consider connecting via Singapore for more route options across Asia-Pacific.

Frequently Asked Questions (FAQ)

Where does Jetstar fly?

Jetstar serves more than 85 destinations across Australia, New Zealand, Japan, Southeast Asia, and the Pacific Islands. Popular routes include Singapore–Tokyo, Kuala Lumpur–Melbourne, and Bali–Sydney.

Does Jetstar include free baggage?

No, checked baggage is not included in the basic Starter fare. However, you can easily add baggage options (15–40 kg) during or after booking via Traveloka.

Are meals included?

Meals and drinks are not included in the base fare, but can be pre-purchased or bought onboard. Long-haul Business Class tickets include complimentary meals and beverages.

Is Jetstar safe?

Yes. Jetstar is part of the Qantas Group and meets all international aviation safety standards. It has consistently maintained an excellent safety record since its founding.

Can I change or cancel my booking?

Yes. Changes and cancellations depend on your selected fare type. Flexible options are available with Plus and Max bundles. You can manage changes directly via Traveloka.

Does Jetstar offer in-flight entertainment?

Yes. Selected Boeing 787 flights feature personal entertainment screens. Passengers on shorter routes can stream content through the Jetstar Play app.

What is the carry-on limit?

Carry-on baggage is limited to 7 kg for Starter fares and up to 10 kg for Plus or Max bundles. Additional items may incur fees if overweight.

Does Jetstar have Business Class?

Yes, but only on Boeing 787 Dreamliner long-haul flights. It includes larger reclining seats, meals, drinks, and priority services.

Can I travel with children?

Yes. Jetstar welcomes families and offers priority boarding for those with young children. You can also bring prams and child seats as part of your checked baggage allowance.

Can I earn frequent flyer points?

Yes. Jetstar flights booked under certain bundles may earn Qantas Points or partner programme miles, depending on fare type and route.

Why Book Jetstar Flights with Traveloka?

• Instant booking confirmation and secure online payment
• 24/7 customer support in multiple languages
• Exclusive online promotions and seasonal flight discounts
• Transparent pricing with no hidden fees
• Flexible rebooking and refund options
• Easy add-ons for baggage, meals, and seats

Plan Your Journey with Jetstar Airways

Jetstar Airways offers the perfect blend of affordability, convenience, and modern air travel. Whether you’re planning a holiday in Australia, exploring Japan, or simply flying between Asian cities, Jetstar makes it easy to travel smarter — not more expensively. With reliable service, clean cabins, and great connectivity, it’s the go-to choice for budget-savvy travellers in Southeast Asia.

Book your Jetstar Airways flight today with Traveloka to enjoy instant confirmation, secure payment, and seamless customer support. Your next adventure to Australia, Japan, or beyond begins with Jetstar — where low fares meet great experiences.