Hilton Garden Inn Belo Horizonte

Clean, quiet, and professional staff.

Great hotel and staff, food is excellent 👌

Em geral, hotel muito agradável com apartamentos adequados, limpos e claros. Entretanto, o ar-condicionado estava com funcionamento totalmente irregular, desligando sozinho. Não havia qualquer instrução de utilização do cofre. As toalhas não fazem jus ao nível do hotel, já muito velhas, carecendo de renovação. Sentimos falta de espaço para um café no lounge, um drink ou até mesmo um jogo de cartas, independentemente dos horários do atendimento no restaurante. De igual modo falta faz também um guarda-sol ou ombrelone na área da piscina, que não conta nem mesas nem serviço de bar. E, ao mencionar o restaurante , faltou cordialidade e simpatia por dos atendentes durante os café da manhã. Invariavelmente, retiravam a louça usada das mesas sem, ao menos, cumprimentar ou pedir licença para tal - o que seria de se esperar de profissionais de um local tão qualificado. Já o atendimento das recepcionistas Isadora e Mirian foi excelente e digno de destaque, sempre com eficiência, simpatia e cordialidade. Um grande diferencial para os hóspedes.

Our stay at the hotel was pleasant. The only issue was how thin the walls are in the bathrooms. We could hear everything from the people in the next room. Not sure what could be done to correct this issue. Overall a beautiful hotel.

Good location. Excellent swimming pool 20 meters long.

I was one entire night and day without electricity in the hotel. It was the hotel fault. And they even did a discount!!! As well, room service food is HORRIBLE

It needs good management. A lot of little things to be fixed. It clearly have poor management

Rooms are dated and bathrooms need better cleaning.

My stay in this hotel was very good! All the staff were very friendly and willing to help me out! I met two amazing ladies Miriam and Cintia! These ladies helped me out in everything! They went above and beyond on giving me recommendations and making sure that I felt good at the hotel and everything I needed was taken care of! These ladies were the cherries on top of the cake! One amazing surprise was that a gentleman named Giovany was also very helpful to me, but to my surprise in Spanish! He was fluent! Since I don’t speak Portuguese, Spanish is my main language. He helped me communicating in the hotel, translating and interacting with the rest of the staff. If you are planning to visit BH, this is the place to be. One thing they didn’t know is that I am a Hilton honor member! Once I get back to USA I will write a very nice review for the 3 of them! Obrigado Gente!

We had a problem at the room 1512. I asked 3 times to fix the bathroom door and the light on the shower, they couldn’t fix it. Parking lot super small and you need to park by yourself also expensive. Normal breakfast and on Sunday had line to get in the breakfast area. The location is good near everything but I won’t stay anymore at the hotel.

If you’re a Hilton Honors member, forget about any benefits. They will honor none (and blame Expedia)

Hotel is very clean and feels very safe. It has a self parking garage. It also has a full restaurant on site which is very convenient. The breakfast is fabulous. Dinner - we waited an hour to get our food on a non busy day. The only down side is that the swimming pool is not heated.

Great property with nice rooms and restaurant

Great location

Check in took forever for no understandable reason. It’s a business hotel. Not efficient.

This hotel is well-appointed and well located in BH. Our room was very comfortable. The hotel restaurant offers an excellent, very full breakfast and serves a very tasty pizza at dinnertime. The only glitch was I booked for my wife and myself but the hotel had only one guest on our record, so charged an extra 90 reais. Another guest reported the same issue.

Everything

Café da manhã muito bom ! Restaurante italiano ao lado , super bom ! A única coisa foi o banheiro que está precisando de uma reforma o chuveiro a água saia tão forte que machucava , o quarto muito bom . Tive uma boa estadia

Very comfortable hotel with excellent breakfast!

Great location, property is new and modern, with very good restaurant.