Royal International Hotel

Very comfortable and clean, with a great shuttle service to the airport

every thing is good. Due to covid 19, service for airport pickup was impacted. Otherwise is great.

Location and free shuttle bus to disneyland was good Staff could not help much on disneyland services and provide direct help

LUXURIOUS FIVE STAR HOTEL

Good alternative than going into Shanghai if transit stay

Terrible wifi requires a Chinese phone number to sign in (International Hotel?). An attendant had to come up to the room to use his local cell phone to help us sign in to wifi which ended up to be very weak anyway. It was frustrating. The executive lounge I paid extra for was closed for "renovation". The room ordered was non-smoking but it smelled with smoke. The lobby check-in staff did not speak English.

Great facility nicely maintained, and near PVG airport.

Need to update hairdryer. A 1200 v travel one doesn't work well.

Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.

The staff was very helpful, and the room was very comfortable

This is only a 3 to 4 star hotel now....over priced for what you get........its all Chinese now.....Same as staying at Green Tree hotel but triple the price.

I liked how breakfast was included with the stay. They were very punctual with the wake up call when it was needed.

Only the hotel exterior not attracting, rooms and breakfast are fantastic.

The hotel was lovely .. wish to stay longer next time

Hotel is very good, the service and support staff are cooperative. But the location is an issue particularly if you are going to move around using subway/metro. The wifi is a problem for outsiders like us trying to open sites which are either prohibited like Google etc. Else local search engine like Sogou etc runs quite fast.

Very poor English communication overall. I used the 2nd floor restaurant, rated as the first class with five stars. None of the attendants understand the basic English and the English menu does not tell anything. At the end the restaurant manager charged me for the wrong table; over charged me. I mentioned the restaurant’s mistake to the hotel manager when checking out; totally in vain.. he does not understand any English... very disappointed.

Pleasant though accessibility is abit far from metro

Good Excellent pricing Nice large room Clean room Near PVG Airport Bad Arranged for hotel shuttle, bus never turned up. Rang hotel and they said bus had come and gone, which it hadn't as I had been waiting for 30 minutes. Telling lies to your customers is never a good sign. Tried to arrange airport shuttle for return, shuttle only does fixed times and I would have to wait 3 hours for the next one. Do they actually have a shuttle bus? This hotel is in the middle of nowhere and I mean nowhere. The metro station is about a 20 minute walk and the walk to the station did not feel safe. The area around the hotel is very very local, do not expect to see international restaurants and bars, they aren't any. I found the area outside the hotel unsafe and I saw no tourists in the area. The hotel has a Chinese restaurant, I was the only diner when I went and it was quite expensive. It took about 45 minutes on the metro to get into town. Missed the last train (about 10pm) and struggled to get a taxi. All the drivers refused to take me and eventually when I found a driver who would, they wanted 400 RMB. In summary, this hotel is just too far from central Shanghai and the metro is not as near as mentioned in other reviews.

Very good, nice and clean, I liked shuttle bus to airport.

I loved my view and room. Everyone was lovely. I would have liked to have a room service menu in my room.