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JW Marriott Grosvenor House London
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JW Marriott Grosvenor House London
Hotels
8.6
/10
Very Good
779 reviews
What Guests Say About Their Stay
Pete
10.0
/ 10
The rooms were more than nice. Staff was the best I've ever encountered at a hotel. JW Marriot never disappoints.
Celia
10.0
/ 10
I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.
Glen
10.0
/ 10
Wonderful stay. The staff was very professional, kind and thoughtful. Service was amazing.
In the Area
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86-90 Park Lane, City of Westminster, Mayfair, London, England, W1K 7TN
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in JW Marriott Grosvenor House London
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What's around JW Marriott Grosvenor House London
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86-90 Park Lane, City of Westminster, Mayfair, London, England, W1K 7TN
Discover More About JW Marriott Grosvenor House London
Location
JW Marriott Grosvenor House London is a hotel in a good neighborhood, which is located at Mayfair.
About JW Marriott Grosvenor House London
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JW Marriott Grosvenor House London exclusively for you.
JW Marriott Grosvenor House London is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at JW Marriott Grosvenor House London.
All facilities in JW Marriott Grosvenor House London
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Ballroom
- Reception hall
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Things to Do
- Library
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in JW Marriott Grosvenor House London
Important Note
- Fee for continental breakfast: approximately GBP 35 per person
- Valet parking fee: GBP 60 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 80.0 per night
- Service fee: 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 5 percent
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JW Marriott Grosvenor House London | 496 |
Number of floors in JW Marriott Grosvenor House London | 8 |
Another facilities in JW Marriott Grosvenor House London | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in JW Marriott Grosvenor House London
What are available facilities at JW Marriott Grosvenor House London?
There are top facilites at JW Marriott Grosvenor House London such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Grosvenor House London?
The standard check-in time at JW Marriott Grosvenor House London is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Grosvenor House London provide breakfast?
Yes, JW Marriott Grosvenor House London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JW Marriott Grosvenor House London
Traveloka (2)
Other sources (779)
8.6
Very Good
From 779 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.4
Service and Facilites
8.8
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Traveler Reviews JW Marriott Grosvenor House London
Number of reviews per page
20
40
Top reviews
Lakshmi
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very very bad customer service and zero service recovery. Won’t ever stay here again
Lakshmi
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm
The TV and phone in the room didn’t work
Pete
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The rooms were more than nice. Staff was the best I've ever encountered at a hotel. JW Marriot never disappoints.
Mark
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Really liked atmosphere, history and decor. Breakfast and service excellent. Slow response to request to help with TV problems from concierge, so much so that we cancelled the request as we couldn’t relax whilst waiting.
Simon
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.
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Gabrielle Fiona
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
It was a pleasure to stay at this property with very helpful staff.
Jill
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Check in took to long , asked for a twin room when booked and said it at check in , double bed in room . 3 times of asking the bed was eventually split in 2 . Wanted a coffee after a show we had been to was made to feel we were a bit of an inconvenience
Vince
Business with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great hotel.
Vanessa
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.
Lloyd
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.
Rose
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Loved the hotel.
Breakfast wasn’t much choice though
Celia
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.
Glen
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Wonderful stay. The staff was very professional, kind and thoughtful. Service was amazing.
Ihab
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
.
Soo
Business and Leisure
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Internet service went out just before the zoom meeting and it caused quite a trouble
Daniel
Business
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing.
Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee.
The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable.
We would not stay here again. It was not worth the money and the service was poor.
The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs.
The lady checking us out was lovely and much more efficient and warm.
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Teguh
Business Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.
Fengli
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.
Anna
Friends and Family
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Everything was perfect!
Peter
Business
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Wonderful staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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