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The Island - Adults Only
Hotels
8.8
/10
Very Good
201 reviews
What Guests Say About Their Stay
Dawn
10.0
/ 10
What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool. The breakfast was great, loads of choice. The spa was wonderful, had a salt scrub and olive oil massage, very relaxing indeed! All in all we had an amazing stay! Thank you The Island Hotel you were great!
Tina
10.0
/ 10
I absolutely loved my stay at The Island hotel and would recommend anyone to book! The hotel was large but extremely well maintained, the staff were lovely and breakfast included such an array of tasty food. Incredibly clean and I felt very safe as a solo female traveller. The pools were fantastic and I easily spent hours there!
Such a treat and I would love to return some day. Thank you to all the staff!
Verified traveler
10.0
/ 10
Hotel was all that we could have asked for, quiet, very pleasant staff, good food & convenient location
In the Area
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Vlihadas str., Kato Gouves, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in The Island - Adults Only
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What's around The Island - Adults Only
Vlihadas str., Kato Gouves, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
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Discover More About The Island - Adults Only
Location
Staying at The Island - Adults Only is a good choice when you are visiting Chersonisos.
About The Island - Adults Only
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Island - Adults Only exclusively for you.
The Island - Adults Only is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Island - Adults Only.
All facilities in The Island - Adults Only
Others
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Indoor pool
- Turkish bath
- Spa
- Garden
- Beach towel
- Library
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
General
- Parking
- Smoking area
- Banquet
- Terrace
Business Facilities
- Meeting rooms
- Conference rooms
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- Grocery
Accommodation Policy & General Information in The Island - Adults Only
Important Note
- Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Cashless transactions are available
- This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Island - Adults Only | 298 |
Number of floors in The Island - Adults Only | 2 |
Another facilities in The Island - Adults Only | Beach umbrella, Hot tub, Outdoor pool, Indoor pool, Turkish bath |
Frequently asked question in The Island - Adults Only
What are available facilities at The Island - Adults Only?
There are top facilites at The Island - Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Island - Adults Only?
The standard check-in time at The Island - Adults Only is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Island - Adults Only provide breakfast?
Yes, The Island - Adults Only provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Island - Adults Only have?
The Island - Adults Only is a 5.0-star hotel.
How many floors does The Island - Adults Only have?
The Island - Adults Only has 2 floors.
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More Reviews from Other Guests in The Island - Adults Only
Overall Ratings & Reviews The Island - Adults Only
Other sources (201)
8.8
Very Good
From 201 reviews
Cleanliness
9.2
Room Comfort
9.0
Location
8.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Island - Adults Only
Number of reviews per page
20
40
Top reviews
Dawn
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool. The breakfast was great, loads of choice. The spa was wonderful, had a salt scrub and olive oil massage, very relaxing indeed! All in all we had an amazing stay! Thank you The Island Hotel you were great!
Read More
Alhasan
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice hotel.
Tina
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I absolutely loved my stay at The Island hotel and would recommend anyone to book! The hotel was large but extremely well maintained, the staff were lovely and breakfast included such an array of tasty food. Incredibly clean and I felt very safe as a solo female traveller. The pools were fantastic and I easily spent hours there!
Such a treat and I would love to return some day. Thank you to all the staff!
Read More
Andrew
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our first trip to Greece and wanted an adults only hotel. The hotel staff were friendly and accommodating and the baggage staff member was very friendly and gave us all information we needed to know about the property. Our room was a king and very roomy. The room was clean but a little dated and could use some updates, but overall we were happy and it was a relatively quiet room with good AC. We noticed they do not supply wash cloths, so bring your own or buy one at a local market. Our booking included breakfast and we were very pleased with the wide assortment of food and beverage choices. There are several pool areas but you need to get your towel on your chair early if you want a spot, especially the pools near the ocean. There is easy access to the ocean area and a beach across the street if you wish to get beach and ocean time. The walk along the road is very safe and picturesque. There are plenty of restaurants within a short walk if you don’t want to eat in the hotel. The hotel has lunch and dinner if you choose to dine there. For dinner, they have themed buffet in the main restaurant which is good value for the price. Overall, it was a relaxing vacation for my family and the hotel took good care of us.
Read More
Claire Louise
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We have just returned from our fabulous holiday! Really enjoyed it - hotel was brilliant and we can’t wait to go again next year! Food was good, facial at the spa was great and no problem getting a sun bed by the pool. In our opinion there was not enough bar staff as sometimes slow to get a drink but everything else was superb!
Read More
Verified traveler
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel was all that we could have asked for, quiet, very pleasant staff, good food & convenient location
Ana
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff is very friendly, hotel is quiet which we liked. 2-3 floors blocks, spread out, well designed to make it calm and relaxing. Main Restaurant is great, with fantastic views facing the sea. Beach is good immediately outside hotel. Quiet area outside.
Only things we didn’t like much was bathroom not having walls (yes, it was open, except toilet), the air con being positioned above bed instead of a place where you don’t feel the cold air blowing into us while sleeping and the mosquitos, which made leavibg window open impossible (mosquito nets in windows would have been great)
Read More
Debbie
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful views! Excellent breakfast!
Bethan
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
If you're looking for a quiet, restful break, The Island is perfect. The staff were all very friendly and accommodating. It felt safe, peaceful and the hotel is beautiful and kept in perfect condition.
The only small critique is the gym equipment needs to be upgraded, but I wasn't upset about staying by the pool more.
Sebastian William
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent property - enjoyed the tavernas nearby
Mackenzie
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This property was amazing!! We stayed for 3 nights for our honeymoon and loved it. There are 3 shared pools (one quiet, one with a pool bar and one infinity pool). There is a beach right across the street. There is basketball and tennis courts, a spa and a breakfast and dinner buffet on site. There is even a little store with pretty much anything you could need. The hotel staff was great and helped us book transport to and from the ferry ports. Our room was beautiful which had a private pool for us, we highly recommend this stay!
Read More
Lisa
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The stay was good for the most part. Its a beautiful jotel with plenty potential. Most attractive on the stretch.
A bit dated in the lobby and landscaping needs to be maintained.
The maids just knock and enter at the same time. Walked in on me twice.
Nazakat
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We had a wonderful stay at The Island Hotel in Crete. The atmosphere was peaceful, and everything was exceptionally clean. It was the perfect spot for a relaxing getaway, and we loved every moment. Highly recommended!
Verified traveler
6.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Unpleasant woman on entrance to dining room for breakfast and dinner. Queues to get into the restaurant even though lots of tables were available.
Not allowed to keep your restaurant purchased wine for a second night.
Really good Pilates, stretching and yoga. But all the classes were in the morning, one after the other. How can a person attend these and have breakfast. So frustrating.
The main pool was great until 13:30. But then the DJ started up. As far as I could tell he was the only person enjoying the bizarre selection of music. It would have suited me better to have no DJ!
Read More
Sarah L
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
This is an excellent location for a tranquil break. Good food choices with lots of flavour. There was always space around the pools and the beach was easy to access. It was shallow enough to snorkel and spotted a few fish.
I would choose this hotel again when I visited Crete. The bus stop was quite a walk away but the buses are easy to use.
Read More
Mark
8.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
We had a great honeymoon here. The food on the property was delicious. While the breakfast buffet didn’t change during our stay the quality and quantity of the food was great. There was a litany of activities on the property each day and we did partake is some of the music events. I think this resort is a great place to stay if you want to relax and have short drives (15 minutes) to other larger towns. One negative was the hot tub and steam bath were not functioning. The sauna was working fine. We paid extra to use them after our massages but only 1/3 was working properly. We should have been alerted of this before paying. Positives: the resort showered us with treats in our room, wine, snacks etc… the store on-site is very fair priced. The pools are immaculate. Rooms are cleaned and mopped very well each day.
Read More
Imogen
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Staff incredibly helpful and friendly, fun nights at the hotel bar with dj in the evenings, stunning sunsets on the beach, having a room with a pool was an amazing bonus! Didn’t really leave the hotel much as it had so much for a short, relaxing break
David
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This hotel was all that we expected, and more. The Staff were all very friendly and helpful. We booked bed and breakfast, and were so glad because there is a wonderful selection of great tavernas and restaurants all within 5 minutes walk. The breakfast choices were manyfold and plentiful, we thoroughly enjoyed breakfast in the sunshine, overlooking the sea. We booked a suite with its own pool, and that was simply sublime. We were able to relax on our own double sunbed in our own pool, with complete privacy. The hotel beach is just 2 minutes walk away, well equipped and the sandy beach gives a shallow and easy walk into the sea. We will definitely be visiting this hotel again.
Read More
Edmond
Leisure Family
4.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The resort is nice overall but the rooms are small and bathrooms very small. Our bathroom had mold near the ceiling. While the staff was overall nice, the manager Eva was the worst person we've met, and so was the front desk clerk Maria - no compassion for people whatsoever. We paid for a room with pool, but received one with the balcony facing a wall, and when asked for another room, their excuse was that there are full - we were there in September. Not worth the money we paid for. The manager Eva and the receptionist Maria need extensive training as how to treat people regardlesss of where their origin,
Read More
William
6.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Our stay in 303 Cool Room with Private Pool & Sea View
The Good: HOUSEKEEPING services were impeccable, looked after by a lovely lady who interpreted our broken Greek Ianguage with guile. I encourage people to always tip them, a hard days work with generally a wage not commensurate with effort. THE BAD: The MAIN POOL music is club genre from the resident DJ, who clearly likes to increase the bass on the tracks, I often wondered if they were practicing sets before auditioning for a club residency in Ibiza (read the room, ALWAYS). The COOL ROOM WITH PRIVATE POOL is only private as there is a perspex partition separating the pool with the next room, the water within is “shared”. The tiles above the water line were yellow/green indicating a lack of cleaning, perhaps this is a seasonal task, but clearly needs to happen more often. Also, the 350 Euros per night does not correlate with the size of room, perhaps pricing needs to be adjusted.
GYM: Overall the equipment is satisfactory but with no instruction manuals or QR codes to scan to use it safely. Also, bring your own water, none is offered or supplied. On the morning I discovered this I tried to acquire water from The Kitchen during breakfast service, but was informed that I could fill my water bottle but must consume it before I left or purchase bottled water, so I chose to leave the hotel and walk to the supermarket opposite The Island restaurant (unrelated business) rather than purchase it from The Island. OVERALL: 6.5/10
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Island - Adults Only
Other sources (201)
8.8
Very Good
From 201 reviews
Cleanliness
9.2
Room Comfort
9.0
Location
8.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Island - Adults Only
Number of reviews per page
20
40
Top reviews
Dawn
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool. The breakfast was great, loads of choice. The spa was wonderful, had a salt scrub and olive oil massage, very relaxing indeed! All in all we had an amazing stay! Thank you The Island Hotel you were great!
Read More
Alhasan
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice hotel.
Tina
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I absolutely loved my stay at The Island hotel and would recommend anyone to book! The hotel was large but extremely well maintained, the staff were lovely and breakfast included such an array of tasty food. Incredibly clean and I felt very safe as a solo female traveller. The pools were fantastic and I easily spent hours there!
Such a treat and I would love to return some day. Thank you to all the staff!
Read More
Andrew
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our first trip to Greece and wanted an adults only hotel. The hotel staff were friendly and accommodating and the baggage staff member was very friendly and gave us all information we needed to know about the property. Our room was a king and very roomy. The room was clean but a little dated and could use some updates, but overall we were happy and it was a relatively quiet room with good AC. We noticed they do not supply wash cloths, so bring your own or buy one at a local market. Our booking included breakfast and we were very pleased with the wide assortment of food and beverage choices. There are several pool areas but you need to get your towel on your chair early if you want a spot, especially the pools near the ocean. There is easy access to the ocean area and a beach across the street if you wish to get beach and ocean time. The walk along the road is very safe and picturesque. There are plenty of restaurants within a short walk if you don’t want to eat in the hotel. The hotel has lunch and dinner if you choose to dine there. For dinner, they have themed buffet in the main restaurant which is good value for the price. Overall, it was a relaxing vacation for my family and the hotel took good care of us.
Read More
Claire Louise
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We have just returned from our fabulous holiday! Really enjoyed it - hotel was brilliant and we can’t wait to go again next year! Food was good, facial at the spa was great and no problem getting a sun bed by the pool. In our opinion there was not enough bar staff as sometimes slow to get a drink but everything else was superb!
Read More
Verified traveler
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel was all that we could have asked for, quiet, very pleasant staff, good food & convenient location
Ana
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff is very friendly, hotel is quiet which we liked. 2-3 floors blocks, spread out, well designed to make it calm and relaxing. Main Restaurant is great, with fantastic views facing the sea. Beach is good immediately outside hotel. Quiet area outside.
Only things we didn’t like much was bathroom not having walls (yes, it was open, except toilet), the air con being positioned above bed instead of a place where you don’t feel the cold air blowing into us while sleeping and the mosquitos, which made leavibg window open impossible (mosquito nets in windows would have been great)
Read More
Debbie
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful views! Excellent breakfast!
Bethan
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
If you're looking for a quiet, restful break, The Island is perfect. The staff were all very friendly and accommodating. It felt safe, peaceful and the hotel is beautiful and kept in perfect condition.
The only small critique is the gym equipment needs to be upgraded, but I wasn't upset about staying by the pool more.
Sebastian William
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent property - enjoyed the tavernas nearby
Mackenzie
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This property was amazing!! We stayed for 3 nights for our honeymoon and loved it. There are 3 shared pools (one quiet, one with a pool bar and one infinity pool). There is a beach right across the street. There is basketball and tennis courts, a spa and a breakfast and dinner buffet on site. There is even a little store with pretty much anything you could need. The hotel staff was great and helped us book transport to and from the ferry ports. Our room was beautiful which had a private pool for us, we highly recommend this stay!
Read More
Lisa
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The stay was good for the most part. Its a beautiful jotel with plenty potential. Most attractive on the stretch.
A bit dated in the lobby and landscaping needs to be maintained.
The maids just knock and enter at the same time. Walked in on me twice.
Nazakat
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We had a wonderful stay at The Island Hotel in Crete. The atmosphere was peaceful, and everything was exceptionally clean. It was the perfect spot for a relaxing getaway, and we loved every moment. Highly recommended!
Verified traveler
6.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Unpleasant woman on entrance to dining room for breakfast and dinner. Queues to get into the restaurant even though lots of tables were available.
Not allowed to keep your restaurant purchased wine for a second night.
Really good Pilates, stretching and yoga. But all the classes were in the morning, one after the other. How can a person attend these and have breakfast. So frustrating.
The main pool was great until 13:30. But then the DJ started up. As far as I could tell he was the only person enjoying the bizarre selection of music. It would have suited me better to have no DJ!
Read More
Sarah L
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
This is an excellent location for a tranquil break. Good food choices with lots of flavour. There was always space around the pools and the beach was easy to access. It was shallow enough to snorkel and spotted a few fish.
I would choose this hotel again when I visited Crete. The bus stop was quite a walk away but the buses are easy to use.
Read More
Mark
8.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
We had a great honeymoon here. The food on the property was delicious. While the breakfast buffet didn’t change during our stay the quality and quantity of the food was great. There was a litany of activities on the property each day and we did partake is some of the music events. I think this resort is a great place to stay if you want to relax and have short drives (15 minutes) to other larger towns. One negative was the hot tub and steam bath were not functioning. The sauna was working fine. We paid extra to use them after our massages but only 1/3 was working properly. We should have been alerted of this before paying. Positives: the resort showered us with treats in our room, wine, snacks etc… the store on-site is very fair priced. The pools are immaculate. Rooms are cleaned and mopped very well each day.
Read More
Imogen
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Staff incredibly helpful and friendly, fun nights at the hotel bar with dj in the evenings, stunning sunsets on the beach, having a room with a pool was an amazing bonus! Didn’t really leave the hotel much as it had so much for a short, relaxing break
David
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This hotel was all that we expected, and more. The Staff were all very friendly and helpful. We booked bed and breakfast, and were so glad because there is a wonderful selection of great tavernas and restaurants all within 5 minutes walk. The breakfast choices were manyfold and plentiful, we thoroughly enjoyed breakfast in the sunshine, overlooking the sea. We booked a suite with its own pool, and that was simply sublime. We were able to relax on our own double sunbed in our own pool, with complete privacy. The hotel beach is just 2 minutes walk away, well equipped and the sandy beach gives a shallow and easy walk into the sea. We will definitely be visiting this hotel again.
Read More
Edmond
Leisure Family
4.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The resort is nice overall but the rooms are small and bathrooms very small. Our bathroom had mold near the ceiling. While the staff was overall nice, the manager Eva was the worst person we've met, and so was the front desk clerk Maria - no compassion for people whatsoever. We paid for a room with pool, but received one with the balcony facing a wall, and when asked for another room, their excuse was that there are full - we were there in September. Not worth the money we paid for. The manager Eva and the receptionist Maria need extensive training as how to treat people regardlesss of where their origin,
Read More
William
6.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Our stay in 303 Cool Room with Private Pool & Sea View
The Good: HOUSEKEEPING services were impeccable, looked after by a lovely lady who interpreted our broken Greek Ianguage with guile. I encourage people to always tip them, a hard days work with generally a wage not commensurate with effort. THE BAD: The MAIN POOL music is club genre from the resident DJ, who clearly likes to increase the bass on the tracks, I often wondered if they were practicing sets before auditioning for a club residency in Ibiza (read the room, ALWAYS). The COOL ROOM WITH PRIVATE POOL is only private as there is a perspex partition separating the pool with the next room, the water within is “shared”. The tiles above the water line were yellow/green indicating a lack of cleaning, perhaps this is a seasonal task, but clearly needs to happen more often. Also, the 350 Euros per night does not correlate with the size of room, perhaps pricing needs to be adjusted.
GYM: Overall the equipment is satisfactory but with no instruction manuals or QR codes to scan to use it safely. Also, bring your own water, none is offered or supplied. On the morning I discovered this I tried to acquire water from The Kitchen during breakfast service, but was informed that I could fill my water bottle but must consume it before I left or purchase bottled water, so I chose to leave the hotel and walk to the supermarket opposite The Island restaurant (unrelated business) rather than purchase it from The Island. OVERALL: 6.5/10
Read More
Number of reviews per page
20
40