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  2. Indonesia(18,561 hotel)
  3. East Java(1,962 hotel)
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  5. Genteng(52 hotel)
  6. Crown Prince Hotel

Crown Prince Hotel

Hotel
Jl. Basuki Rahmat 123 - 127 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Exterior / Building
Exterior / Building
Functional Hall
Functional Hall
Lobby
See all photos
Impressive
8.5/10
According to 3,695 guests
150 guests talked about strategic locationGood, clean & cheap. strategic location
Carell C.
See all reviews
Based on 163 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Turin Italian Ice Cream Cafe
(0.27 km)
Sharp Bamboo Monument
(0.48 km)
Joko Dolog Statue
(0.80 km)
Mirota Batik & Handicraft
(0.86 km)
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Review by Traveloka users
Review

Based on 2,146 reviews

8.5
Impressive
Fantastic
1,072
Very Good
1,882
Satisfying
505
Average
227
Poor
12
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Family vacation
Nice and clean hotel room! Great location
8.5
- Business travel
Good hotel not bad great awesome give lots of promo
8.5
- Business travel
Clean but room height too short
10
- Business travel
Good, clean, fantastic all perfect
8.5
- Business travel
Room height too small/not suitable for people more than 180cm
8.5
- Business travel
Clean and close to the big mall.
9.7
- Shopping & Culinary
Located on the city center, closed to tunjungan plaza and many more culinary places. Recommended to stay!
10
- Business travel
Everything is so good in here.
8.4
- Business travel
All is good for this hotel. Thanks
5.1
Rooms and bed covers are not clean. I would not suggest for family to stay. It's dirty hotel. Toilet not cleaned up, shampoo and shower soap is same. How it can be? Certainly not recommended!
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Based on
163 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business77
Couples19
Solo travel10
Family30
Friends getaway20
Rating Result
Very Bad
5
Bad
11
Average
61
Very Good
64
Extraordinary
22
Lodian D
a comfortable and safe place
So comfortable and safe place. only users to access the room using the elevator except restaurant. a delicious menu for breakfast and interesting breakfast menu is the "Jajanan Pasar" which is present in one of the booths.
Solo travel - Nov 17, 2017
Winston A
Hotel with poor service
Only one receptionist during our check in, whereas in front of us there was 4 people. Room is clean. No carpet in the room. So need your slipper as the floor is cold. Bed is comfy. Small table to place your laptop. Not so great for business traveler when you need a real desk to work. WiFi connection is ok. I can work with it without problem. Amenities in the bathroom is really poor. No cotton bud, cotton pad, comb. Then this hotel put shampoo & soap as one liquid in one container in the shower area only. There was no bar soap near the sink. If you want to wash you hand, then you use the same soap / shampoo at the shower. Would be very much better if the hotel can provide soap and bar soap, shampoo, and conditioner in a small separate bottles. Just like what other hotels offer. Why all the power outlets are below the table?! Really difficult if it want to charge your devices. Extremely poor service during breakfast. No one guide you to your table, whereas the breakfast room is very crowded and almost all tables are occupied. In this case, you need to find your table by yourself. Standard food selection with standard taste. Really nothing special with the taste. I was asking a glass of water to the waitress. But it never came. I also asked if we can get cappuccino. And no clear answer from the waitress. She even told me to ask other waitress for this?! (I’m speaking bahasa btw. So no language issue here). Luckily only one night. And for sure, I’m not recommending this hotel. Personally, I won’t come back again.
Business - Oct 31, 2017
intans2013
Nice 4* hotel
I spent 3 days there. I chose a hotel that well known and accessible. Because I stayed there to prepare my prewed ding photos so my make up artist can go there quickly. The room is not too spacious and the lighting is not too good. I don’t know why but my aircond is not too cold. But I can bear with it. Breakfast was good, they have a lot Indonesian food and it was so tasty. The parking lot is a bit confusing because they don’t have a lot space, but they provide valet parking. Since it is in the middle of busiest area at Surabaya, it made me easier to get everything.
Couples - Oct 24, 2017
LiaBrasali
Ok for short bussiness visit
Quite clean. Good price for standard hotel in the middle of the city. It’s ok for short bussiness trip. Breakfast is ok but some of the food seems not fresh. Room service and coffee is lawsy. Hallway is dark and elevator only work 1.
Business - Oct 10, 2017
Ardi P
Dinner isnt good
Yesterday we are reserved for dinner with our college . Have a lot of variety for menu but after i want to try something more. I feel the food isnt fresh. Fried rice is cold. Chicken is good enough. Ya just ordinary dinner
Business - Oct 6, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Porter
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet dinner
    • Buffet lunch
    • Snack bar
    • Snacks
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
    • Photocopier
    • Projector
  • Transportation
    • Area shuttle with surcharge
    • Car rental
    • Limited parking
    • Shopping center shuttle
    • Valet parking
  • Things to Do
    • Children pool
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Crown Prince Hotel is located in area / city Genteng.

      The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.03 km away.

      The hotel is located only 1.31 km away from Surabaya Gubeng Station.

      There are plenty of tourist attractions nearby, such as Turin Italian Ice Cream Cafe within 0.27 km, and Sharp Bamboo Monument within 0.48 km.

      About Crown Prince Hotel

      From business event to corporate gathering, Crown Prince Hotel provides complete services and facilities that you and your colleagues need.

      If you plan to have a long-term stay, staying at Crown Prince Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Crown Prince Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Crown Prince Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Crown Prince Hotel.


      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
      Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.