Enso Hotel

Hotels
8.6
/10
Very Good
1,773 reviews

What Guests Say About Their Stay

Staff Friendliness (50)
Bedroom (49)
Ambiance (42)
Hotel Area (40)
Michael T.
9.7
/ 10
Stayed here due to the poor traffic, it was a pleasant stay. It was a stay that worth the price. A nice clean cozy room, the size of the room was perfect too. I had take away dinner from the restaurant, had a nice ox-tail fried rice with 2 big slices of fried ox-tail and a sunny side up. Food was worth the money. A good way to avoid fatigue of driving in a very poor traffic.
M***M
10.0
/ 10
When checking in there was a problem with the room's AC, but the Enso team was quick to respond to immediately replace it with a more comfortable room. The rest is no problem, clean and comfortable facilities, delicious food and a strategic location near the toll gate. All staff services are friendly and pleasant. Thank you for your hospitality.
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lily a. s.
8.5
/ 10
The hotel is nice, neat also clean, comfortable to take family to stay in Hotel Enso, taste good food, friendly service all.
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Al Mukromin
9.4
/ 10
Excellent service and comfortable place. Make a long stay stay dihoten enso
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Rony Rony
10.0
/ 10
The atmosphere is good, the location is strategic, the cost is affordable, the food is also delicious, the service is friendly.
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In the Area
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Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Enso Hotel is a hotel in a good neighborhood, which is located at Cibitung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Enso Hotel

Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842
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Lobby Enso Hotel
Lobby 2 Enso Hotel

Discover More About Enso Hotel

Location


Enso Hotel is a hotel in a good neighborhood, which is located at Cibitung.

About Enso Hotel

From business event to corporate gathering, Enso Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Enso Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Enso Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Enso Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Enso Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enso Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Enso Hotel.

All facilities in Enso Hotel

Swimming Pool Enso Hotel
Swimming Pool
Entertainment Facility Enso Hotel
Entertainment Facility
Fitness Center Enso Hotel
Fitness Center
Functional Hall Enso Hotel
Functional Hall
Lobby Enso Hotel
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Roll-in shower

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Enso Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Enso Hotel
192
Number of floors in Enso Hotel
9
Another facilities in Enso Hotel
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Enso Hotel

What are available facilities at Enso Hotel?
There are top facilites at Enso Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Enso Hotel?
The standard check-in time at Enso Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Enso Hotel provide breakfast?
Yes, Enso Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Enso Hotel have?
Enso Hotel is a 4.0-star hotel.
How many floors does Enso Hotel have?
Enso Hotel has 9 floors.
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More Reviews from Other Guests in Enso Hotel

Overall Ratings & Reviews Enso Hotel

Traveloka (1,752)
Other sources (21)
8.7
Very Good
From 1,752 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (36)
Bedroom (35)
Ambiance (34)
Hotel Area (28)
Bathroom (27)
Accessibility (25)
Surroundings (23)
Taste (23)
Variety (23)
Room Space (21)
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Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Overall, I had a very pleasant experience at Enso. The only issue was that the hot water in the shower wasn't hot or even warm, tending towards the cold side. WiFi also frequently dropped and was unstable.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay overall. However, we apologize for the inconvenience caused by the hot water malfunction and unstable WiFi signal. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up action to prevent this from happening again. We sincerely hope to welcome you back with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
My overall experience at Enso was very pleasant. The room was clean and comfortable, the food was varied, and the location, despite being in a rural area, was close to several eateries. However, the hot water for showering during my stay was barely hot...not even warm. The Wi-Fi also frequently dropped when in use.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay with us. We are delighted to hear that you enjoyed our clean room, food variety, and location. However, we sincerely apologize for the inconvenience caused by the hot water not working efficiently and the unstable WiFi signal. Your feedback is very important to us and we have forwarded it to the relevant team for immediate investigation and improvement to prevent any recurrence in the future. We sincerely hope to welcome you back again with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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Yesicca S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A pleasant stay. Breakfast was quite comprehensive. The swimming pool was also cleaned after the previous night's rain. Located in an industrial area, it's perfect for those traveling to the area for business.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Yesika, for taking the time to write a review of your stay at Enzo Hotel Bekasi. We are very glad that you were satisfied with the variety of breakfast and that we take care of our facilities, such as cleaning the swimming pool after it rains. We also appreciate the location of our hotel, which is in an industrial area and suitable for business trips. We do hope to welcome you back again with even better service next time. Best regards, Enzo Hotel Bekasi
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, close to the hospital and food court
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your review. We are very glad that you were satisfied with the friendliness of our staff and the hotel's location, which is close to the hospital and food court, making your stay more comfortable. We sincerely hope to welcome you back for an even more enjoyable experience in the future. Best regards, Enzo Hotel Bekasi
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best choice when going to Cikarang is always Enso Hotel, it's really great for a staycation😍
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your positive review. We are very glad to know that Enzo Hotel is your first choice every time you visit Cikarang and that you enjoyed your stay here. Reviews like these are the motivation for us to continue to provide the best service. We sincerely hope to welcome you back again in the future. Best regards, Enzo Hotel Bekasi
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The cleanliness of the hotel is very good so it makes you comfortable.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our sincere appreciation and thanks for your review. We are very glad that the cleanliness of our hotel provided a comfortable and pleasant stay experience. Positive feedback like this means a lot to us and is a great encouragement to continue providing the best service. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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A***u
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Everything was fine, except the internet really hampered my work. Even on the 7th floor, 5G was slow, draining my data, and the network wasn't great either. Sitting in the lobby, there was only one bar of Wi-Fi. It's not ideal for those who need to be online for work.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Dear Sir, Thank you for taking the time to write a review of your stay. We are very pleased to hear that you were satisfied with our service. However, we apologize for any inconvenience you experienced regarding the quality of the internet connection, both in your rooms and in the lobby. We understand that a stable internet connection is important, especially for those who rely on it for work. We have forwarded your feedback to the relevant team for their consideration and immediate improvement, so that we can provide you with an even better experience in the future. We look forward to welcoming you back again with even better service. Sincerely, Enzo Hotel Bekasi
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F***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff is very friendly and very helpful... Excellent service.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi, Warmest Regards, Thank you for your positive review. We are very glad that our staff were friendly and provided impressive service throughout your stay. Such compliments are an encouragement and motivation for all the team to continue providing excellent service to all guests. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
The staff is friendly and comfortable... The room is neat and spacious
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your positive review. We are very pleased that our friendly staff, along with the comfort of our spacious and clean rooms, made your stay memorable. Compliments like these are the driving force behind us to continue improving our services. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Okay and suitable for family vacation
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest regards for your review. We are delighted to hear that your stay was pleasant and that our hotel is suitable for family vacations. Such positive comments mean a lot to us. We sincerely hope to welcome you and your family back again on your next visit. Best regards, Enzo Hotel Bekasi
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Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel was quite quiet and comfortable. Requests were accommodated as expected.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi sends you our warmest greetings! Thank you for your positive review and compliments. We are delighted to know that our services and facilities continue to meet and exceed your expectations, especially at our affordable prices. We are also pleased that our hotel is the right choice for your business needs. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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franche h. f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very ok and perfect service, thank you
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards! Thank you for your positive review. We are pleased to know that your stay has always been pleasant and that our facilities exceeded expectations at an affordable price. We are also pleased that our hotel is the right choice for your business needs. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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S***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
If I have a schedule to go to Bekasi, I will stay here again. Thank you.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest greetings. Thank you for your review and trust in us to welcome you again when you visit Bekasi. We are honored to have been your choice. We look forward to welcoming you back again. Best regards, Enzo Hotel Bekasi
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
A hotel that's always a choice for a relaxing break. There are many plus points about this hotel. ❤️ Always a favorite hotel in Bekasi.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest and most heartfelt greetings. We are delighted to know that Enzo Hotel remains your best choice for treatment and is your favorite hotel in Bekasi. Such positive feedback means a lot to us and is an encouragement to all our team. We look forward to continuing to provide you with the best experience. Best regards, Enzo Hotel Bekasi
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room is actually quite spacious, but a lot of the space is taken up by the separate toilet and washbasin. The carpet in the room looks a bit dusty.
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2 people find it helpful
Accommodation's Reply
25 Nov 2025
Best regards, Enso Hotel Bekasi Thank you for taking the time to write a review. We are delighted to hear that our room was spacious. However, we apologize for the inconvenience caused by the room layout that you felt was not suitable and the dusty carpet. This feedback is greatly appreciated and has been passed on to our housekeeping team for consideration and immediate improvement. We look forward to providing an even better experience on your next visit. Best regards, Enso Hotel Bekasi
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phoy
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel is clean, the staff are friendly.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your positive review. We are very pleased to know that the cleanliness of the hotel and the friendliness of the staff made your stay comfortable. We hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Happy with the hotel, service and also getting a new experience.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi, Best regards, Thank you for your review. We are very glad that you were satisfied with our hotel, the services provided and the new experiences you had during your stay. We look forward to welcoming you back again with an equally impressive experience. Best regards, Enzo Hotel Bekasi
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 26 week(s) ago
Best for stay, both work and business
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3 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your positive review. We are delighted to know that Enzo Hotel is the best choice for you both for your work and business. This recognition is a driving force for us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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Dhiva P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
very clean and tidy hotel, friendly staff
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your review. We are delighted that you enjoyed our hotel's cleanliness and tidiness, as well as our staff's friendly service. Such positive comments mean a lot to us. We look forward to welcoming you back on your next visit. Best regards, Enzo Hotel Bekasi
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Ryza R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
nice place, near my office as well
4 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your review. We are very glad that you enjoyed your stay at Enzo Hotel and that our location near your office made your stay comfortable. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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Number of reviews per page
20
40

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Exterior 4 Enso Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Enso Hotel

Traveloka (1,752)
Other sources (21)
8.7
Very Good
From 1,752 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (36)
Bedroom (35)
Ambiance (34)
Hotel Area (28)
Bathroom (27)
Accessibility (25)
Surroundings (23)
Taste (23)
Variety (23)
Room Space (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Overall, I had a very pleasant experience at Enso. The only issue was that the hot water in the shower wasn't hot or even warm, tending towards the cold side. WiFi also frequently dropped and was unstable.
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Find this review helpful?
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay overall. However, we apologize for the inconvenience caused by the hot water malfunction and unstable WiFi signal. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up action to prevent this from happening again. We sincerely hope to welcome you back with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
My overall experience at Enso was very pleasant. The room was clean and comfortable, the food was varied, and the location, despite being in a rural area, was close to several eateries. However, the hot water for showering during my stay was barely hot...not even warm. The Wi-Fi also frequently dropped when in use.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay with us. We are delighted to hear that you enjoyed our clean room, food variety, and location. However, we sincerely apologize for the inconvenience caused by the hot water not working efficiently and the unstable WiFi signal. Your feedback is very important to us and we have forwarded it to the relevant team for immediate investigation and improvement to prevent any recurrence in the future. We sincerely hope to welcome you back again with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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Yesicca S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A pleasant stay. Breakfast was quite comprehensive. The swimming pool was also cleaned after the previous night's rain. Located in an industrial area, it's perfect for those traveling to the area for business.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Yesika, for taking the time to write a review of your stay at Enzo Hotel Bekasi. We are very glad that you were satisfied with the variety of breakfast and that we take care of our facilities, such as cleaning the swimming pool after it rains. We also appreciate the location of our hotel, which is in an industrial area and suitable for business trips. We do hope to welcome you back again with even better service next time. Best regards, Enzo Hotel Bekasi
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, close to the hospital and food court
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your review. We are very glad that you were satisfied with the friendliness of our staff and the hotel's location, which is close to the hospital and food court, making your stay more comfortable. We sincerely hope to welcome you back for an even more enjoyable experience in the future. Best regards, Enzo Hotel Bekasi
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best choice when going to Cikarang is always Enso Hotel, it's really great for a staycation😍
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your positive review. We are very glad to know that Enzo Hotel is your first choice every time you visit Cikarang and that you enjoyed your stay here. Reviews like these are the motivation for us to continue to provide the best service. We sincerely hope to welcome you back again in the future. Best regards, Enzo Hotel Bekasi
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The cleanliness of the hotel is very good so it makes you comfortable.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our sincere appreciation and thanks for your review. We are very glad that the cleanliness of our hotel provided a comfortable and pleasant stay experience. Positive feedback like this means a lot to us and is a great encouragement to continue providing the best service. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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A***u
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Everything was fine, except the internet really hampered my work. Even on the 7th floor, 5G was slow, draining my data, and the network wasn't great either. Sitting in the lobby, there was only one bar of Wi-Fi. It's not ideal for those who need to be online for work.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Dear Sir, Thank you for taking the time to write a review of your stay. We are very pleased to hear that you were satisfied with our service. However, we apologize for any inconvenience you experienced regarding the quality of the internet connection, both in your rooms and in the lobby. We understand that a stable internet connection is important, especially for those who rely on it for work. We have forwarded your feedback to the relevant team for their consideration and immediate improvement, so that we can provide you with an even better experience in the future. We look forward to welcoming you back again with even better service. Sincerely, Enzo Hotel Bekasi
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F***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff is very friendly and very helpful... Excellent service.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi, Warmest Regards, Thank you for your positive review. We are very glad that our staff were friendly and provided impressive service throughout your stay. Such compliments are an encouragement and motivation for all the team to continue providing excellent service to all guests. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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S***I
icon-Staycation
Staycation
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9.6
/10
Reviewed 11 week(s) ago
The staff is friendly and comfortable... The room is neat and spacious
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your positive review. We are very pleased that our friendly staff, along with the comfort of our spacious and clean rooms, made your stay memorable. Compliments like these are the driving force behind us to continue improving our services. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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D***l
icon-Leisure
Leisure
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9.7
/10
Reviewed 12 week(s) ago
Okay and suitable for family vacation
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest regards for your review. We are delighted to hear that your stay was pleasant and that our hotel is suitable for family vacations. Such positive comments mean a lot to us. We sincerely hope to welcome you and your family back again on your next visit. Best regards, Enzo Hotel Bekasi
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Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel was quite quiet and comfortable. Requests were accommodated as expected.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi sends you our warmest greetings! Thank you for your positive review and compliments. We are delighted to know that our services and facilities continue to meet and exceed your expectations, especially at our affordable prices. We are also pleased that our hotel is the right choice for your business needs. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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franche h. f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very ok and perfect service, thank you
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards! Thank you for your positive review. We are pleased to know that your stay has always been pleasant and that our facilities exceeded expectations at an affordable price. We are also pleased that our hotel is the right choice for your business needs. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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S***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
If I have a schedule to go to Bekasi, I will stay here again. Thank you.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest greetings. Thank you for your review and trust in us to welcome you again when you visit Bekasi. We are honored to have been your choice. We look forward to welcoming you back again. Best regards, Enzo Hotel Bekasi
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
A hotel that's always a choice for a relaxing break. There are many plus points about this hotel. ❤️ Always a favorite hotel in Bekasi.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to extend our warmest and most heartfelt greetings. We are delighted to know that Enzo Hotel remains your best choice for treatment and is your favorite hotel in Bekasi. Such positive feedback means a lot to us and is an encouragement to all our team. We look forward to continuing to provide you with the best experience. Best regards, Enzo Hotel Bekasi
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room is actually quite spacious, but a lot of the space is taken up by the separate toilet and washbasin. The carpet in the room looks a bit dusty.
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2 people find it helpful
Accommodation's Reply
25 Nov 2025
Best regards, Enso Hotel Bekasi Thank you for taking the time to write a review. We are delighted to hear that our room was spacious. However, we apologize for the inconvenience caused by the room layout that you felt was not suitable and the dusty carpet. This feedback is greatly appreciated and has been passed on to our housekeeping team for consideration and immediate improvement. We look forward to providing an even better experience on your next visit. Best regards, Enso Hotel Bekasi
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phoy
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel is clean, the staff are friendly.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your positive review. We are very pleased to know that the cleanliness of the hotel and the friendliness of the staff made your stay comfortable. We hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Happy with the hotel, service and also getting a new experience.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi, Best regards, Thank you for your review. We are very glad that you were satisfied with our hotel, the services provided and the new experiences you had during your stay. We look forward to welcoming you back again with an equally impressive experience. Best regards, Enzo Hotel Bekasi
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 26 week(s) ago
Best for stay, both work and business
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3 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your positive review. We are delighted to know that Enzo Hotel is the best choice for you both for your work and business. This recognition is a driving force for us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again soon. Best regards, Enzo Hotel Bekasi
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Dhiva P.
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8.8
/10
Reviewed 29 week(s) ago
very clean and tidy hotel, friendly staff
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi would like to express our sincere appreciation for your review. We are delighted that you enjoyed our hotel's cleanliness and tidiness, as well as our staff's friendly service. Such positive comments mean a lot to us. We look forward to welcoming you back on your next visit. Best regards, Enzo Hotel Bekasi
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Ryza R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
nice place, near my office as well
4 people find it helpful
Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Best regards, Thank you for your review. We are very glad that you enjoyed your stay at Enzo Hotel and that our location near your office made your stay comfortable. We look forward to welcoming you back again soon. Best regards, Enzo Hotel Bekasi
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