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  1. Hotel
  2. Indonesia(43,456 hotel)
  3. East Java(4,121 hotel)
  4. Surabaya(1,283 hotel)
  5. Genteng(86 hotel)
  6. Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya

Hotel
Jl Yos Sudarso 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
2018 Traveloka Hotel Awards Winner: Best Food
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Traveloka
8.5 Impressive

From 6,536 reviews

TripAdvisor
-

No reviews yet

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

It was really great experience staying in the garden palace hotel ! definitely stay here again on my next visit to Surabaya!
Luhtfiana P.
Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Location Info
Jl Yos Sudarso 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Nearby Places
Kencana Coffee Shop @Garden Palace Hotel
4 m
WTC SurabayaShop & Gifts
201 m
Grahadi BuildingBusiness
378 m
Surabaya Gubeng StationTransportation Hub
651 m
Popular in the Area
Tunjungan PlazaShop & Gifts
679 m
Pasar Turi StationTransportation Hub
2.44 km
Surabaya Town SquareShop & Gifts
3.86 km
Supermall Pakuwon Indah (SPI)Shop & Gifts
8.28 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 6,536 reviews

8.5
Impressive
Fantastic
1,959
Very Good
3,337
Satisfying
555
Average
659
Poor
26
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
M
RATED
8.4
/ 10
I like this hotel especially the breakfast and kindness of the staff but most of the bathroom or toilet need to be reconstructed or rebuild 😊

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SS
Romantic Vacation
RATED
9.7
/ 10
Nice for room and view. Excellent

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a
Business travel
RATED
8.5
/ 10
Nice location. Near with our meeting place.

1 liked this review

Romantic Vacation
RATED
9.7
/ 10
I have been here for two nights. And I feel that I have found my new home. When I read some reviews here, honestly I was worried. But thankfully, everything went well. The room is spacious, the air conditioner works well, the bathroom & water are clean, the staff is very helpful. Everything is perfect! Of course, I'll be back.
+2
Photos

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sl
Backpacking
RATED
9.7
/ 10

2 liked this review

SM
Backpacking
RATED
8.5
/ 10

Like this review?

RH
RATED
10
/ 10

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SI
Family vacation
RATED
6.1
/ 10
The room was not clean enough for the rating.

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AS
Business travel
RATED
5.8
/ 10
The receptionist are not so helpful, she gave me smoking room and then I change to non smoking room, she warn me, their only can give change one, can't change room again. Its their fault, not mine. And I think that's not polite to talk like that. Room are big, but room light is too dark other is good, only the staff attitude is not good

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Garden Palace Hotel Surabaya is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.64 km away.

The hotel is located only 0.65 km away from Surabaya Gubeng Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Garden Palace Hotel Surabaya

From business event to corporate gathering, Garden Palace Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Garden Palace Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Garden Palace Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Garden Palace Hotel Surabaya.

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Hotel Policy
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Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Bar
    • Buffet dinner
    • Nightclub
    • Bar
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • 24-hour Receptionist
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Smoking area
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Spa
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Projector
  • Accessibilty
    • Accessibility equipment
    • Wheelchair accessible
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Transportation
    • Car rental
    • Valet parking
  • Shuttle Service
    • Airport transfer (surcharge)
  • Sports and Recreations
    • Fitness center
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+6015 4840 9469 or +603 7724 3501
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