Hotel Santika BSD

Hotels
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Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, BSD, Tangerang Selatan, Indonesia, 15321
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About Accommodation

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Hotel Santika BSD is a hotel in a good neighborhood, which is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (89)
Friendly Staffs (29)
Clean Room (44)
Easy To Find Food (2)
9.7
/ 10
Luisa A.
Hotel Santika is always my favourite. The price is reasonable and the facilities also good. The best thing from the hotel is the breakfast. They have variety breakfast style that you might like, such as western style or indonesian style. And as their signature, they always have the indonesian traditional snacks.

Location Info

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Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, BSD, Tangerang Selatan, Indonesia, 15321
Lobby Hotel Santika BSD
Exterior 2 Hotel Santika BSD

Discover More About Hotel Santika BSD

Location


Hotel Santika BSD is a hotel in a good neighborhood, which is located at BSD.

Not only well positioned, but Hotel Santika BSD is also one of hotels near the following Alun Alun Rangkasbitung within 47.18 km and Transmart Kalimalang within 29.61 km.

About Hotel Santika BSD

From business event to corporate gathering, Hotel Santika BSD provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika BSD.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika BSD exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Santika BSD is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Santika BSD is the right place to stay.

All Facilities

Functional Hall Hotel Santika BSD
Functional Hall
Lobby Hotel Santika BSD
Lobby
CleanAccommodation Hotel Santika BSD
CleanAccommodation
Exterior Hotel Santika BSD
Exterior
Bedroom Hotel Santika BSD
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Supermarket

Things to Do

  • Massage
  • Spa

General

  • AC
  • Connecting rooms

Business Facilities

  • Meeting facilities
  • Photocopier

Food and Drinks

  • Buffet breakfast

Transportation

  • Valet parking

Connectivity

  • LAN Internet

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Santika BSD?
There are top facilites at Hotel Santika BSD such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika BSD?
The standard check-in time at Hotel Santika BSD is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika BSD provide breakfast?
Yes, Hotel Santika BSD provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 4,195 verified guests reviews
8.4
Impressive
Fantastic
1,133
Very Good
2,349
Satisfying
231
Average
482
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (89)
friendly staffs (29)
clean room (44)
easy to find food (2)
tasty breakfast (22)
easy access (11)
varied breakfast (4)
tasty food (52)
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Language
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Y
Yunirita
Staycation
6
/ 10
27 May 2023
Room is small, completely different compared to the image that is shown in apps, moldy walls, the bedsheet looks old, the towel also looks old. The bathroom was also unmaintained, the breakfast awful.
Review photo of Hotel Santika BSD from Yunirita K.
Review photo of Hotel Santika BSD 2 from Yunirita K.

3 liked this review

Accommodation's Reply
13 Jun 2023
Dear Ms. Yunirita Kontardjo, Warmest greetings from Hotel Santika bsd city-Serpong. Thanks for your rating. We do apologize for any inconvenience during your stay. We look forward to be able to welcoming you again here at Santika Hotel bsd city. Your comment will be a motivation for us to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food quality for all our valued guest to Hotel Santika bsd city. We look forward to welcoming you back to visit bsd city in the future. And ensure that you will have a memorable experience when you return to our hotel. Best Regards, Wanda Arief Mahmud. General Manager.
akbit
This is a private profile
5.2
/ 10
02 Apr 2022
Cockcroach in your room is quite shocking. Even tho it is a small one. Meaning that your room is far from hygiene or even clean. Having an old building is not an excuse to not clean the room or even check for roaches, internet decent, price is decent, staff services too much of asking yet no solution or even anything. They just love to ask. TV was blurry, small display, the rest is decent
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Review photo of Hotel Santika BSD from Albert A.

4 liked this review

Ario P.
This is a private profile
Staycation
4.9
/ 10
06 Sep 2022
Disappointed with this hotel, what I know Santika Hotels & Resorts very clean and tidy. But this hotel unsatisfied with interior and cleanliness. Breakfast a lot of variants, but the taste was poor. Never back again to this hotel with that price.
Review photo of Hotel Santika BSD from Ario P.
Review photo of Hotel Santika BSD 2 from Ario P.
Review photo of Hotel Santika BSD 3 from Ario P.

3 liked this review

SM
Silty M.
Holiday
10
/ 10
03 Oct 2022
The hotel's location is strategic, the rooms are clean, there is access to the Teraskota Mall, the lobby is comfortable, the breakfast also has many choices & is delicious.
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Review photo of Hotel Santika BSD from Silty M.
Review photo of Hotel Santika BSD 2 from Silty M.

7 liked this review

AA
ANDHIKA A. P. S.
Holiday
8.5
/ 10
06 Dec 2023
The rooms are clean, the AC is cold, 2 lift access cards are given so it makes things easier. Hopefully it can continue to be improved
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Review photo of Hotel Santika BSD from Andika A. P.

1 liked this review

Accommodation's Reply
14 Dec 2023
Dear. Mr Andika Artha Pawitrasukma, Warm greetings from Hotel Santika BSD City โ€“ Serpong. We thank you and really appreciate you agreeing to review your memorable experience in the Traveloka review during your stay at our hotel. We are happy to hear that you had a good experience while staying at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, friendliness of staff, food for all visitors to Hotel Santika BSD City. We look forward to welcoming you again in the near future at the opportunity to visit BSD City in the future. We will ensure that when we return to visit the hotel we will have a memorable experience. Sincerely, Wanda Arief Mahmud. General Manager.
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FA
Fentie A. T. D.
Holiday
7.2
/ 10
18 Nov 2023
The check in process took too long, when you arrived at 3pm you should have been able to check in but you were still waiting for a long time๐Ÿ˜” even though you had already paid in full via the app, that was the only thing that made you disappointed. For other services, cleanliness and breakfast, I get 5 stars. It would be better if the check-in process is faster, especially for those who have clearly booked via the application and arrive at the check-in time (afterwards). Always successful Hotel Santika BSD ๐Ÿ‘.
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Review photo of Hotel Santika BSD from Fentie A. T. D.

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Accommodation's Reply
29 Nov 2023
Dear. Mrs. Fentie Aksi Triana Dewi, Warm greetings from Hotel Santika BSD City โ€“ Serpong. First of all, on behalf of the Management of Hotel Santika BSD City-Serpong, we sincerely apologize for the inconvenience that you felt, we really regret that this happened to you. Regarding the Check In process service that you conveyed, we confirm that it is not the standard we expect and we ensure that we will take action to ensure that these things do not happen again with improvements within us. Of course, from this incident we will continue to maintain and improve the quality of our services both in terms of facilities, friendliness of staff, food for all visitors to Hotel Santika BSD City. We look forward to welcoming you back in the near future on the opportunity to visit BSD City in the future. And ensure that when you return to visit our hotel, you will have a memorable experience. Sincerely, Wanda Arief Mahmud. General Manager.
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tw
tika w.
9.7
/ 10
11 Feb 2024
Sarapan di hotel Santika cocok. Ada sereal juga untuk anak anak. Ada kids corner di resto jadi anak anteng. Saat check out di bantu Mbak Rini dengan ramah dan senyum. Terima kasih Santika hotel BSD.
Review photo of Hotel Santika BSD from Tika W.

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JG
Jeffrey G.
Business
8.5
/ 10
10 Apr 2022
Pelayanan yang baik dan langsung direspon baik oleh duty manajer, menjadikan saya nyaman dan puas akan respon dan pelayaanan yang diberikan, semoga ke depan lebih baik lagi, tingkatkan kepuasan pelanggan oke.
Review photo of Hotel Santika BSD from Jeffrey W.
Review photo of Hotel Santika BSD 2 from Jeffrey W.
Review photo of Hotel Santika BSD 3 from Jeffrey W.

2 liked this review

MS
Maryza S. A.
Staycation
4.8
/ 10
25 Oct 2022
Overprice hotel, harga 700ribuan bisa book hotel yang lebih bagus besar di pusat BSD. Kamar jorok, udah tua, trus head bed nya lepas tengah-tengah bobo padahal kami bawa balita! Worst of all, resepsionis dan operator ga ada yang angkat telpon. Pada sibuk jualan di kafe bawah tapi ga ngeladeni tamu.
Review photo of Hotel Santika BSD from Maryza S. A.

4 liked this review

Mohammad F. S.
Business
10
/ 10
26 Dec 2023
Review photo of Hotel Santika BSD from Mohammad F. S.
Review photo of Hotel Santika BSD 2 from Mohammad F. S.
Review photo of Hotel Santika BSD 3 from Mohammad F. S.

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Accommodation's Reply
02 Jan 2024
Dear. Mr. Mohammad Faried Syalthut, Warm greetings from Hotel Santika BSD City โ€“ Serpong. We thank you and really appreciate you being willing to review your memorable experience on Google reviews while staying at our hotel. We are happy to hear that you had a good experience while staying at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, friendliness of staff, food for all visitors to Hotel Santika BSD City. We look forward to welcoming you again in the near future at the opportunity to visit BSD City in the future. We will ensure that when we return to visit the hotel we will have a memorable experience. Sincerely, Wanda Arief Mahmud. General Manager.
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Bedroom 4 Hotel Santika BSD

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