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ICON City Hotel Samarinda

Hotels
Preferred Partner
9.3
/10
Exceptional
101 reviews

What Guests Say About Their Stay

Sri W.
10.0
/ 10
The hotel staff is friendly and responsive, the place is very comfortable, the rooms are aesthetic, the food is delicious
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In the Area
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Jl. Belatuk No.8, Temindung Permai, Kec. Sungai Pinang, Kota Samarinda, Kalimantan Timur 75242, Sungai Pinang, Samarinda, Kalimantan Timur, Indonesia, 75242

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
ICON City Hotel Samarinda is a hotel is located at Pinang River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ICON City Hotel Samarinda

Jl. Belatuk No.8, Temindung Permai, Kec. Sungai Pinang, Kota Samarinda, Kalimantan Timur 75242, Sungai Pinang, Samarinda, Kalimantan Timur, Indonesia, 75242
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Lobby ICON City Hotel Samarinda
Exterior 2 ICON City Hotel Samarinda

Discover More About ICON City Hotel Samarinda

Location


ICON City Hotel Samarinda is a hotel is located at Pinang River.

About ICON City Hotel Samarinda

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ICON City Hotel Samarinda.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ICON City Hotel Samarinda exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ICON City Hotel Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ICON City Hotel Samarinda is the right place to stay.

All facilities in ICON City Hotel Samarinda

Lobby ICON City Hotel Samarinda
Lobby
Exterior ICON City Hotel Samarinda
Exterior
Bedroom ICON City Hotel Samarinda
Bedroom
Restaurant ICON City Hotel Samarinda
Restaurant

Public Facilities

  • Elevator
  • WiFi in public area
  • Parking
  • Restaurant
  • Room service

Hotel Services

  • 24-hour Receptionist
  • Front desk
  • 24-hour security
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Shops

Food and Drinks

  • Cafe

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Smoking area

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in ICON City Hotel Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at ICON City Hotel Samarinda
32
Number of floors in ICON City Hotel Samarinda
3
Another facilities in ICON City Hotel Samarinda
WiFi in public area, Room service, 24-hour Receptionist, Front desk, 24-hour security

Frequently asked question in ICON City Hotel Samarinda

What are available facilities at ICON City Hotel Samarinda?
There are top facilites at ICON City Hotel Samarinda such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ICON City Hotel Samarinda?
The standard check-in time at ICON City Hotel Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does ICON City Hotel Samarinda have?
ICON City Hotel Samarinda is a 3.0-star hotel.
How many floors does ICON City Hotel Samarinda have?
ICON City Hotel Samarinda has 3 floors.
How many rooms does ICON City Hotel Samarinda have?
ICON City Hotel Samarinda has 32 rooms in total.
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More Reviews from Other Guests in ICON City Hotel Samarinda

Overall Ratings & Reviews ICON City Hotel Samarinda

Traveloka (101)
9.3
Exceptional
From 101 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about ICON City Hotel Samarinda
All
雰囲気 (6)
寝室 (6)
市内中心部までの距離 (5)
部屋のスペース (5)
バスルーム (5)
ホテルエリア (5)
スタッフの親切さ (4)
家族向け (3)
防音 (3)
周囲 (2)
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Traveler Reviews ICON City Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Room 107 needs maintenance. It's very dusty and the toilet smells really bad.
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D***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Maybe because it's a new hotel, but it's very nice.
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Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It was a great experience, especially the food. It was delicious! The staff were friendly, both inside the hotel and the security guards in the parking lot. The hotel was safe and quiet. Suggestion: Make check-in and check-out easier and quicker.
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2 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Z***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is clean and very comfortable.
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Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and very helpful during the check-in process.
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Accommodation's Reply
27 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Suherman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice, beautiful, comfortable, and centrally located
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The atmosphere is good, the room is clean, the room design is really good, I like it
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Muhammad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great, clean, friendly, comfortable, and the parking is very spacious. The entire staff is very friendly and kind. I'll be back again in the future, great.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Adhi A.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Comfortable and modern, but unfortunately there is no breakfast buffet yet,
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Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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f***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very helpful and friendly.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your detailed comments and review of ICON City Samarinda. All of our staff are committed to providing high-quality services and facilities, and your positive feedback is a testament to our continuous efforts. Your feedback is a great encouragement to all our team and a driving force for us to continuously improve the quality of our services. Thank you very much for taking the time to share your experience with us. We sincerely hope to welcome you back to ICON City Samarinda in the near future and provide you with an unforgettable experience. From the ICON City Samarinda Management Team
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R***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome, I hope you maintain your friendliness and don't ignore any complaints, no matter how small.
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Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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D***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The AC outside the room is very cold, maybe the central AC is coming into the room so I didn't turn on the AC in the room. But sorry because it might still be new for the toilet area, please pay attention and check again because it smells when wet, the rest is very good, including the staff, they are all friendly and nice👍
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Silvani B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Almost all the food in the restaurant has been tried... Delicious delicious.....👍👍👍👍 The employees are all friendly, full of smiles from all the officers ☺️. The hotel is comfortable, clean... Really love the staycation here.. I've been here twice and will want to come here again..,, Approved!!!!! 🤗☺️. Hopefully it will be maintained and even better🙏
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
We are happy because it is close to campus, the hotel is comfortable and clean, and it is not too far to find food.
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This hotel is very comfortable, the food is 5 stars.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest, Thank you very much for your review of Icon City Hotel Samarinda. It is with great respect and care that all our staffs are committed to providing you with high quality services and facilities. Your continued patronage inspires all of us to continue to improve our services. Thank you for taking the time to share your valuable experience. We sincerely hope that you will return to Icon City Hotel Samarinda soon and create many more wonderful memories in the future. Sincerely, Icon City Hotel Samarinda Management
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G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good room and cleaning hotel. Nice to stay.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Our Valuable Guest, Thank you so much for taking the time to share such a wonderful review of your recent stay at ICON City Hotel Samarinda. We are absolutely delighted to read that you had such an enjoyable experience with us. Your kind words are incredibly rewarding for our entire team. We are deeply committed to providing exceptional service and maintaining top-notch facilities, and your positive feedback serves as the greatest motivation for all of us to continually uphold and even enhance our standards. We truly appreciate you choosing ICON City Hotel Samarinda and taking a moment to share your valuable experience. We eagerly look forward to welcoming you back to ICON City Hotel Samarinda in the near future, hoping to create many more memorable moments for you. Sincerely, ICON City Hotel Samarinda Management
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
This is my first time staying at Icon. For solo stay, it was great. The checkin process is quick, room is nice it has smart tv which for that price I think it's worth.
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Our Valuable Guest, Thank you so much for taking the time to share such a wonderful review of your recent stay at ICON City Hotel Samarinda. We are absolutely delighted to read that you had such an enjoyable experience with us. Your kind words are incredibly rewarding for our entire team. We are deeply committed to providing exceptional service and maintaining top-notch facilities, and your positive feedback serves as the greatest motivation for all of us to continually uphold and even enhance our standards. We truly appreciate you choosing ICON City Hotel Samarinda and taking a moment to share your valuable experience. We eagerly look forward to welcoming you back to ICON City Hotel Samarinda in the near future, hoping to create many more memorable moments for you. Sincerely, ICON City Hotel Samarinda
Khuswatun
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Clean, comfortable, very good service, friendly very happy to stay here because I have to graduate at smd, and I was right to choose this hotel. we stayed for 3 nights, only one thing that needs to be repaired is the drain in the toilet, please fix it because the water is very slow to drain so it stagnates, but for the rest everything is very good next time I go to smd I will stay here again. please maintain the quality of service and cleanliness. ❤❤
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Icon City Hotel Samarinda Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
Hot water won't turn on Soap is like water
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Guest, Thank you for your review. We truly appreciate your honesty. We are very sorry to hear that your experience at Icon City Samarinda did not meet your expectations, particularly when it came to our room amenities. On behalf of the management team of Icon City Samarinda, we apologize for any inconvenience caused during your stay. We understand that this may have affected your stay and does not reflect the excellent service we strive to provide to all our guests. Your review is extremely important to us and will remain our top priority. The relevant departments, including housekeeping and engineering, have initiated an investigation and are taking corrective action, and we are doing our utmost to prevent this from happening again. We are committed to continuously improving the quality of our facilities and staff training. We promise to do our utmost to ensure your satisfaction. Please contact us directly at +62**********88 or email i***@***************.com. Thank you, Icon City Samarinda Hotel Management
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Overall Ratings & Reviews ICON City Hotel Samarinda

Traveloka (101)
9.3
Exceptional
From 101 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about ICON City Hotel Samarinda
All
雰囲気 (6)
寝室 (6)
市内中心部までの距離 (5)
部屋のスペース (5)
バスルーム (5)
ホテルエリア (5)
スタッフの親切さ (4)
家族向け (3)
防音 (3)
周囲 (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ICON City Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Room 107 needs maintenance. It's very dusty and the toilet smells really bad.
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D***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Maybe because it's a new hotel, but it's very nice.
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Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It was a great experience, especially the food. It was delicious! The staff were friendly, both inside the hotel and the security guards in the parking lot. The hotel was safe and quiet. Suggestion: Make check-in and check-out easier and quicker.
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2 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Z***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is clean and very comfortable.
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Accommodation's Reply
01 Dec 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and very helpful during the check-in process.
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Accommodation's Reply
27 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Suherman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice, beautiful, comfortable, and centrally located
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The atmosphere is good, the room is clean, the room design is really good, I like it
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Muhammad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great, clean, friendly, comfortable, and the parking is very spacious. The entire staff is very friendly and kind. I'll be back again in the future, great.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Adhi A.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Comfortable and modern, but unfortunately there is no breakfast buffet yet,
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Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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f***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very helpful and friendly.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your detailed comments and review of ICON City Samarinda. All of our staff are committed to providing high-quality services and facilities, and your positive feedback is a testament to our continuous efforts. Your feedback is a great encouragement to all our team and a driving force for us to continuously improve the quality of our services. Thank you very much for taking the time to share your experience with us. We sincerely hope to welcome you back to ICON City Samarinda in the near future and provide you with an unforgettable experience. From the ICON City Samarinda Management Team
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R***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome, I hope you maintain your friendliness and don't ignore any complaints, no matter how small.
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Accommodation's Reply
14 Nov 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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D***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The AC outside the room is very cold, maybe the central AC is coming into the room so I didn't turn on the AC in the room. But sorry because it might still be new for the toilet area, please pay attention and check again because it smells when wet, the rest is very good, including the staff, they are all friendly and nice👍
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Silvani B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Almost all the food in the restaurant has been tried... Delicious delicious.....👍👍👍👍 The employees are all friendly, full of smiles from all the officers ☺️. The hotel is comfortable, clean... Really love the staycation here.. I've been here twice and will want to come here again..,, Approved!!!!! 🤗☺️. Hopefully it will be maintained and even better🙏
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
We are happy because it is close to campus, the hotel is comfortable and clean, and it is not too far to find food.
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Accommodation's Reply
21 Oct 2025
Dear Director, ICON CITY HOTEL, Samarinda, It is our honor and pleasure to have you leave us with such a warm and thoughtful compliment. Our entire team is committed to delivering the best possible service and facilities to our standards, and your positive comments are a testament to that dedication. It is truly an encouragement to our team to maintain and improve the quality of our services. Thank you once again for taking the time to share your experience. We sincerely hope to welcome you back to ICON CITY HOTEL, Samarinda in the near future and look forward to creating more wonderful memories with you. Best regards, ICON CITY HOTEL, Samarinda Management
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This hotel is very comfortable, the food is 5 stars.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Guest, Thank you very much for your review of Icon City Hotel Samarinda. It is with great respect and care that all our staffs are committed to providing you with high quality services and facilities. Your continued patronage inspires all of us to continue to improve our services. Thank you for taking the time to share your valuable experience. We sincerely hope that you will return to Icon City Hotel Samarinda soon and create many more wonderful memories in the future. Sincerely, Icon City Hotel Samarinda Management
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G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good room and cleaning hotel. Nice to stay.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Our Valuable Guest, Thank you so much for taking the time to share such a wonderful review of your recent stay at ICON City Hotel Samarinda. We are absolutely delighted to read that you had such an enjoyable experience with us. Your kind words are incredibly rewarding for our entire team. We are deeply committed to providing exceptional service and maintaining top-notch facilities, and your positive feedback serves as the greatest motivation for all of us to continually uphold and even enhance our standards. We truly appreciate you choosing ICON City Hotel Samarinda and taking a moment to share your valuable experience. We eagerly look forward to welcoming you back to ICON City Hotel Samarinda in the near future, hoping to create many more memorable moments for you. Sincerely, ICON City Hotel Samarinda Management
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
This is my first time staying at Icon. For solo stay, it was great. The checkin process is quick, room is nice it has smart tv which for that price I think it's worth.
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Our Valuable Guest, Thank you so much for taking the time to share such a wonderful review of your recent stay at ICON City Hotel Samarinda. We are absolutely delighted to read that you had such an enjoyable experience with us. Your kind words are incredibly rewarding for our entire team. We are deeply committed to providing exceptional service and maintaining top-notch facilities, and your positive feedback serves as the greatest motivation for all of us to continually uphold and even enhance our standards. We truly appreciate you choosing ICON City Hotel Samarinda and taking a moment to share your valuable experience. We eagerly look forward to welcoming you back to ICON City Hotel Samarinda in the near future, hoping to create many more memorable moments for you. Sincerely, ICON City Hotel Samarinda
Khuswatun
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Clean, comfortable, very good service, friendly very happy to stay here because I have to graduate at smd, and I was right to choose this hotel. we stayed for 3 nights, only one thing that needs to be repaired is the drain in the toilet, please fix it because the water is very slow to drain so it stagnates, but for the rest everything is very good next time I go to smd I will stay here again. please maintain the quality of service and cleanliness. ❤❤
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Icon City Hotel Samarinda Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
Hot water won't turn on Soap is like water
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Guest, Thank you for your review. We truly appreciate your honesty. We are very sorry to hear that your experience at Icon City Samarinda did not meet your expectations, particularly when it came to our room amenities. On behalf of the management team of Icon City Samarinda, we apologize for any inconvenience caused during your stay. We understand that this may have affected your stay and does not reflect the excellent service we strive to provide to all our guests. Your review is extremely important to us and will remain our top priority. The relevant departments, including housekeeping and engineering, have initiated an investigation and are taking corrective action, and we are doing our utmost to prevent this from happening again. We are committed to continuously improving the quality of our facilities and staff training. We promise to do our utmost to ensure your satisfaction. Please contact us directly at +62**********88 or email i***@***************.com. Thank you, Icon City Samarinda Hotel Management
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