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Ielsan Hotel by Sajiwa

Hotels
All-star Accommodation
9.3
/10
Exceptional
137 reviews

What Guests Say About Their Stay

Ambiance (38)
Bedroom (38)
Staff Friendliness (37)
Bathroom (36)
isa d.
9.7
/ 10
The hotel staff was very friendly. The hotel atmosphere was very comfortable and clean. Very satisfying.
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Khaidir M.
9.4
/ 10
For its price point, Ielsan is the best. The rooms are neat and clean, the amenities are complete and spotless, the service is excellent and friendly, and the staff are all very friendly.
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R***y
9.4
/ 10
The place is okay, especially since it has smart TV facilities, the rooms are also clean, the staff is very friendly, and there are many places to eat around the hotel with affordable prices.
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Natasya A.
10.0
/ 10
Totally worth it! The hotel is clean, just like the photos, the price is affordable, the staff is polite and easy to communicate with. There's a working elevator. The location is close to a supermarket and lots of eateries on both sides. It's truly convenient.
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P***A
10.0
/ 10
Stayed 2 days with family, the price is cheap, the quality is not cheap. AC, hot water, bathroom all work. The room is also clean and fragrant. Complete bathroom facilities, all staff are also friendly. Also close to food vendors. Tomorrow-Tomorrow if I go to Surabaya will stay here again. Recommended.
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In the Area
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DUKUH KUPANG BLOK XXV NO 9 RT 4 RW 2 DUKUH KUPANG - DUKUH PAKIS SURABAYA , Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Elevator
WiFi
Ielsan Hotel by Sajiwa is a hotel in a good neighborhood, which is located at Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ielsan Hotel by Sajiwa

DUKUH KUPANG BLOK XXV NO 9 RT 4 RW 2 DUKUH KUPANG - DUKUH PAKIS SURABAYA , Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Lobby Ielsan Hotel by Sajiwa
Lobby 2 Ielsan Hotel by Sajiwa

Discover More About Ielsan Hotel by Sajiwa

Location


Ielsan Hotel by Sajiwa is a hotel in a good neighborhood, which is located at Dukuh Pakis.

About Ielsan Hotel by Sajiwa

Ielsan Hotel by Sajiwa is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ielsan Hotel by Sajiwa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ielsan Hotel by Sajiwa is a hotel with great comfort and excellent service according to most hotel's guests.

Ielsan Hotel by Sajiwa is a wise choice for travelers visiting Dukuh Pakis.

All facilities in Ielsan Hotel by Sajiwa

Lobby Ielsan Hotel by Sajiwa
Lobby
Exterior Ielsan Hotel by Sajiwa
Exterior
Bedroom Ielsan Hotel by Sajiwa
Bedroom
Others Ielsan Hotel by Sajiwa
Others
In-room Bathroom Ielsan Hotel by Sajiwa
In-room Bathroom

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Public Facilities

  • Elevator
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Desk
  • Shower
  • TV

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ielsan Hotel by Sajiwa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Ielsan Hotel by Sajiwa
20
Another facilities in Ielsan Hotel by Sajiwa
Front desk, 24-hour Receptionist, 24-hour security, Luggage storage, WiFi in public area

Frequently asked question in Ielsan Hotel by Sajiwa

What are available facilities at Ielsan Hotel by Sajiwa?
There are top facilites at Ielsan Hotel by Sajiwa such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ielsan Hotel by Sajiwa?
The standard check-in time at Ielsan Hotel by Sajiwa is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Ielsan Hotel by Sajiwa have?
Ielsan Hotel by Sajiwa is a 2.0-star hotel.
How many rooms does Ielsan Hotel by Sajiwa have?
Ielsan Hotel by Sajiwa has 20 rooms in total.
Is there parking at Ielsan Hotel by Sajiwa?
Yes, Ielsan Hotel by Sajiwa provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Ielsan Hotel by Sajiwa

Overall Ratings & Reviews Ielsan Hotel by Sajiwa

Traveloka (137)
9.3
Exceptional
From 137 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

8.9

Location

9.4

Service and Facilites

9.5

People often mention about Ielsan Hotel by Sajiwa
All
Bedroom (31)
Ambiance (29)
Bathroom (29)
Staff Friendliness (28)
Hotel Area (28)
Room Space (23)
Accessibility (21)
Surroundings (20)
Wifi (20)
Check-in/out Time (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ielsan Hotel by Sajiwa

Number of reviews per page
20
40
Customer reviews
Wuri P. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
We stayed for 2 days for a relative's wedding, the place was comfortable and the hotel staff were also friendly.
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Accommodation's Reply
02 Dec 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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SURYA I. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
OK, new building The car park could probably be expanded
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
It's so bad the toilet won't flush. The water won't come out. I had to use a hose.
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Accommodation's Reply
24 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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Mochammad C. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The most worth-it hotel in Surabaya👍
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Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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Firdah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Please bring the mattress and sweep underneath it so that the dirty KY doesn't get dirty.
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Accommodation's Reply
27 Nov 2025
Warm greetings from Ilsan by Sajiwa Hotel Surabaya. Thank you for your valuable review of our hotel. We will continue to strive to provide you with the best service and facilities. We look forward to seeing you again. Thank you. Ilsan by Sajiwa Hotel.
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Fikri H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A highly recommended hotel to stay in Surabaya.
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Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
One of the recommended hotels in SBY. The staff is friendly, the rooms and toilets are clean, the rooms are comfortable and the facilities are complete, and the prices are very affordable.
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Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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P***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's worth trying again, the room is spacious, the bathroom is very complete, the TV can watch YouTube, you know. I'm happy
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
All staff at Surabaya Rishan Hotel would like to express our sincere respect to you. Thank you for your valuable comments. We will continue to strive to provide you with high-quality services and facilities. We sincerely hope to welcome you again. Thank you! Surabaya Rishan Hotel
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Aisyah G. K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
If only there was a restaurant. Even though the room is already very good at that price
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Accommodation's Reply
29 Oct 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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Renita A. F. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The amenities are complete: the blankets are thick, the equipment and facilities are all clean, there's a water jug, a balcony, hot water, an elevator, which is attractive because it has glass doors, and everything is complete. The downside is that the parking lot is at the back (you have to exit the hotel first to park through the adjacent alley). So yesterday, I had to park my motorcycle in front to check out and then park it behind. Luckily, I can enter the hotel directly from the back, which is close to the entrance (elevator and stairs).
Read More
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Accommodation's Reply
24 Oct 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
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isa d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly. The hotel atmosphere was very comfortable and clean. Very satisfying.
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Accommodation's Reply
08 Oct 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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s***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Checked in at dawn around 5:15 AM to take a short break before work in Surabaya. The staff was very friendly and helpful. It's quite close to Pasarturi station, about 10-15 minutes by GoCar. The cleanliness is very good, from the reception area, hotel hallway, bedroom, and bathroom. Towels and other toiletries are provided. The room is not soundproof, but that's not a problem for me. The parking lot is also quite small, the elevator can only be filled maybe 2-3 people, but that's not a problem. The check-in and check-out service is fast. Overall, this hotel is highly recommended, if I go to Surabaya and need a place to stay, I will definitely book this hotel.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Priscilla J. M. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Affordable, yet comfortable rooms with friendly service. I have no regrets staying here, and I'll definitely stay here again if I come back to Surabaya.
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Panji
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The room is comfortable, clean, cool...
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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muhammad a. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The most favorite hotel when visiting Surabaya
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Will stay here again, best
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Accommodation's Reply
15 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Bestt will stay here again
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Accommodation's Reply
14 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The room is clean, small but comfortable.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Yohanes P. I. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The room was clean and comfortable. Absolutely worth the price.
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Accommodation's Reply
03 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Number of reviews per page
20
40

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Bedroom 4 Ielsan Hotel by Sajiwa

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Overall Ratings & Reviews Ielsan Hotel by Sajiwa

Traveloka (137)
9.3
Exceptional
From 137 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

8.9

Location

9.4

Service and Facilites

9.5

People often mention about Ielsan Hotel by Sajiwa
All
Bedroom (31)
Ambiance (29)
Bathroom (29)
Staff Friendliness (28)
Hotel Area (28)
Room Space (23)
Accessibility (21)
Surroundings (20)
Wifi (20)
Check-in/out Time (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ielsan Hotel by Sajiwa

Number of reviews per page
20
40
Customer reviews
Wuri P. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
We stayed for 2 days for a relative's wedding, the place was comfortable and the hotel staff were also friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
SURYA I. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
OK, new building The car park could probably be expanded
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
It's so bad the toilet won't flush. The water won't come out. I had to use a hose.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
Mochammad C. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The most worth-it hotel in Surabaya👍
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Find this review helpful?
Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
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Firdah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Please bring the mattress and sweep underneath it so that the dirty KY doesn't get dirty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Warm greetings from Ilsan by Sajiwa Hotel Surabaya. Thank you for your valuable review of our hotel. We will continue to strive to provide you with the best service and facilities. We look forward to seeing you again. Thank you. Ilsan by Sajiwa Hotel.
Translated by Google Icon
See original
Fikri H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A highly recommended hotel to stay in Surabaya.
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Find this review helpful?
Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
E***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
One of the recommended hotels in SBY. The staff is friendly, the rooms and toilets are clean, the rooms are comfortable and the facilities are complete, and the prices are very affordable.
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See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
P***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's worth trying again, the room is spacious, the bathroom is very complete, the TV can watch YouTube, you know. I'm happy
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Nov 2025
All staff at Surabaya Rishan Hotel would like to express our sincere respect to you. Thank you for your valuable comments. We will continue to strive to provide you with high-quality services and facilities. We sincerely hope to welcome you again. Thank you! Surabaya Rishan Hotel
Translated by Google Icon
See original
Aisyah G. K.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
If only there was a restaurant. Even though the room is already very good at that price
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Find this review helpful?
Accommodation's Reply
29 Oct 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
Renita A. F. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The amenities are complete: the blankets are thick, the equipment and facilities are all clean, there's a water jug, a balcony, hot water, an elevator, which is attractive because it has glass doors, and everything is complete. The downside is that the parking lot is at the back (you have to exit the hotel first to park through the adjacent alley). So yesterday, I had to park my motorcycle in front to check out and then park it behind. Luckily, I can enter the hotel directly from the back, which is close to the entrance (elevator and stairs).
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Hotel Ilsan by Sajiwa Surabaya Best regards, Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We sincerely hope to welcome you back again. Thank you. Best regards, Hotel Ilsan by Sajiwa
Translated by Google Icon
See original
isa d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly. The hotel atmosphere was very comfortable and clean. Very satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
Translated by Google Icon
See original
s***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Verified Traveler
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9.4
/10
Reviewed 10 week(s) ago
Checked in at dawn around 5:15 AM to take a short break before work in Surabaya. The staff was very friendly and helpful. It's quite close to Pasarturi station, about 10-15 minutes by GoCar. The cleanliness is very good, from the reception area, hotel hallway, bedroom, and bathroom. Towels and other toiletries are provided. The room is not soundproof, but that's not a problem for me. The parking lot is also quite small, the elevator can only be filled maybe 2-3 people, but that's not a problem. The check-in and check-out service is fast. Overall, this hotel is highly recommended, if I go to Surabaya and need a place to stay, I will definitely book this hotel.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Priscilla J. M. S.
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Business
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10.0
/10
Reviewed 11 week(s) ago
Affordable, yet comfortable rooms with friendly service. I have no regrets staying here, and I'll definitely stay here again if I come back to Surabaya.
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Panji
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Transit
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9.4
/10
Reviewed 11 week(s) ago
The room is comfortable, clean, cool...
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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muhammad a. s.
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Staycation
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9.4
/10
Reviewed 11 week(s) ago
The most favorite hotel when visiting Surabaya
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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M***a
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10.0
/10
Reviewed 11 week(s) ago
Will stay here again, best
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Accommodation's Reply
15 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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M***a
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10.0
/10
Reviewed 11 week(s) ago
Bestt will stay here again
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Accommodation's Reply
14 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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N***a
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10.0
/10
Reviewed 12 week(s) ago
The room is clean, small but comfortable.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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Yohanes P. I. W.
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Business
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8.8
/10
Reviewed 13 week(s) ago
The room was clean and comfortable. Absolutely worth the price.
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Accommodation's Reply
03 Sep 2025
Warm greetings from Ielsan Hotel by Sajiwa Surabaya. Thank you for your review of our hotel. We will strive to provide the best service and facilities in the future. We look forward to welcoming you back. Thank you. Best regards. Ielsan Hotel by Sajiwa.
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