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  1. Hotel
  2. Indonesia(43,844 hotel)
  3. West Kalimantan(175 hotel)
  4. Pontianak(89 hotel)
  5. Southeast Pontianak(21 hotel)
  6. Mercure Pontianak Hotel

Mercure Pontianak Hotel

Hotels
Jl. Jenderal Ahmad Yani No. 91, Pontianak Tenggara, Pontianak, Kalimantan Barat, Indonesia, 78124
Lobby Mercure Pontianak Hotel
Exterior / Building Mercure Pontianak Hotel
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Traveloka
8.5 Impressive

From 2,183 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Clean room, good place and good service
Ikhtiar J.
Facilities
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Location Info
Jl. Jenderal Ahmad Yani No. 91, Pontianak Tenggara, Pontianak, Kalimantan Barat, Indonesia, 78124
Nearby Places
Reunion - Ayani Megamall
155 m
Ayani Mega MallShop & Gifts
217 m
Popular in the Area
Ayani Mega MallShop & Gifts
217 m
Gajah Mada Shopping ComplexFood & Drink
1.86 km
Pontianak HarbourTransportation Hub
3.48 km
Alun Alun KapuasPark & Zoo
3.55 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 2,183 reviews

8.5
Impressive
Fantastic
600
Very Good
1,161
Satisfying
250
Average
160
Poor
12
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
Tk
11 Reviews
Business travel
8.8
/ 10
8.8

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EN
2 Reviews
Family vacation
5.8
/ 10
5.8
Hotel unable to lend/provide their ironing facilities for superior room customers but need to pay for their ironing services.. face towel are not clean as expected... room door key also got problem everytime to enter the room although been repaired by hotel technician... I am really not satisfied and very frustrated for this hotel service

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DI
4 Reviews
Family vacation
10
/ 10
10
Stayed for 3 nights at Mercure. The breakfast was great. Many options available from the eggs selection up to salad and fruit. I like the porridge very much! The room was clean and the bed was great. The only minus just the aircon in my room is a little bit hot eventhough I already switched to the lowest temperature. I think they need to service the aircon. But overall I enjoy the stay :)

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SR
14 Reviews
8.8
/ 10
8.8
The room is all right, our stay was quite pleasant and the food was just all right, the variety was fine but the taste should be improved, some of the soup or porridge soup was like a salt water haha, but overall we enjoyed the stay :)

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AF
3 Reviews
Business travel
7.3
/ 10
7.3
they gave me twin bed room while I specifically requested a one large bed room in my booking

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JH
9 Reviews
Business travel
6.0
/ 10
6.0
The hotel is old and there was a creepy topeng on the wall next to my bedroom, the reception staff is not that friendly. I arrived there at 12 and I asked for an early check in I am pretty sure the room is available she just didn't want to let me in.

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NI
25 Reviews
Shopping & Culinary
6.9
/ 10
6.9
Others are fine, can't brain that this kind of hotel unable to provide/ to lend their ironing facilities.

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16 Reviews
Business travel
8.5
/ 10
8.5
Over all everythings are good.

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GB
2 Reviews
Business travel
5.8
/ 10
5.8
Front office staff was not helpful when I waschecking out. Except FO staff everything is ok , when I check out on saturday at 10 AMi and ask frontoffice FO staff assitance to print my boarding pass , she asked her friend to do it and just pass over and she kept me wait for abou 10 minutes just to print one paper and when the print come after long wait it was blur seems that they did not want to help me . Mercure pontianak should teach their FO staff how to treat their guest in deliver good service.

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re
1 Reviews
6.0
/ 10
6.0
this time..the service was not good..I don't have service like before I stay here

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 13:00

Location
Mercure Pontianak Hotel is a hotel in a good neighborhood, which is located at Southeast Pontianak.

The hotel has a very good location, also near the Supadio Airport (PNK), which is only 12.61 km away.

The hotel is located only 3.48 km away from Pontianak Harbour.

Not only well positioned, but Mercure Pontianak Hotel is also one of hotels near the following Ayani Mega Mall within 0.22 km and Museum Kalimantan Barat within 0.66 km.

About Mercure Pontianak Hotel

From business event to corporate gathering, Mercure Pontianak Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Pontianak Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Pontianak Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Pontianak Hotel.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Facilities
  • Hotel Services
    • Concierge
    • Laundry service
    • 24-hour Receptionist
    • Luggage storage
    • Newspaper in lobby
    • Doorman
    • 24-hour security
    • Bellhop
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
  • In-room Facilities
    • Bathrobe
    • Desk
    • Hairdryer
    • TV
    • Shower
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
  • General
    • Smoking area
    • Non-smoking room
    • Ballroom
  • Transportation
    • Valet parking
    • Secure parking
  • Connectivity
    • LAN Internet
    • WiFi in public area (surcharge)
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer (surcharge)
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+6037 7243 501 or +6032 1091 800
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