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  1. Hotel
  2. Indonesia(34,955 hotel)
  3. Banten(862 hotel)
  4. South Tangerang(381 hotel)
  5. Alam Sutera(5 hotel)
  6. Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera

Hotel
Jl Alam Sutera Boulevard Kav23, Serpong, Alam Sutera, Tangerang Selatan, Banten, Indonesia, 15325
EXTERIOR_BUILDING Mercure Serpong Alam Sutera
EXTERIOR_BUILDING Mercure Serpong Alam Sutera
EXTERIOR_BUILDING Mercure Serpong Alam Sutera
EXTERIOR_BUILDING Mercure Serpong Alam Sutera
BAR_CAFE_LOUNGE Mercure Serpong Alam Sutera
See all photos
Impressive
8.7/10
According to 1,397 guests
42 guests talked about strategic location
Nice hotel and strategic location
Adi P. K.
See all reviews
Based on 758 traveler reviews
Hotel Facility
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Flavor Bliss
(0.12 km)
Living World
(0.12 km)
Omni Hospital
(0.14 km)
Gading Raya Golf Course
(1.79 km)
Cheaper if you book through app now. Click here to download.
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Review by Traveloka users

Based on 1,416 reviews

8.7
Impressive
Fantastic
510
Very Good
717
Satisfying
100
Average
67
Poor
3
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Romantic Vacation
helpful receptionist ever, great first impression of hotel. The restaurant staff were just lovely and the food was amazing I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
9.4
- Family vacation
The room was clean also most important room view, you can order for more comfortable for your self, for me and my family was happy because I got room close to swimming pool also the food delicious high recommend to my friend and colleges thank mercure hotel Team.
9.4
Place is strategic, near living world and flavor bliss where you can seek so many restaurant there. We stay in privilege room, room were clean, spacious, bed were comfy, spacious bathroom. We walk to flavor bliss to get dinner. Breakfast in the morning were spread, we try their capuccino, and it's good. Service from Restaurant staff were exceptional, thank you mercure alam sutra, we're happy to stay here.
9.7
- Shopping & Culinary
Clean and nice room, best location for shopping and culinary.
9.4
- Romantic Vacation
Good location with excellent hospitality.
9.4
- Family vacation
been experiencing couple times staying in this hotel, this time we’re spending school break for our tot and celebrating Christmas here. Serpong area is really nice for family short holiday, mercure sits right in the heart of this lovely areas. room condition, facilities, in-room nor restaurant service & food quality is just superb, their hospitality felt so tailor-made for family-child-friendly. they even provide playstation & potato couches for child to hang out while waiting for the check in queues. the only two things I would recommended for hotel management on how to handle the noise from guests around room areas/above the room as it always the sound of yelling, loud noises from alley or from room above always seemed to happened and many times even above 11pm, second very minor, variety of games non-violence in lobby playstation that suits also across kid’s age :) other than that, highly recommend hotel. we’ll surely stay here in future.
9.7
- Family vacation
Awesome hotel. Near mall and food plaza..clean & organize rooms . Very friend staff . Big & modern pool . Definitely gonna stay here again.
9.4
- Family vacation
Recommended Hotel for Family to stay for holidays or weekend
9.4
- Family vacation
The breakfast has a wide variety and it's tasty. The room is spacious and clean. The staffs are helpful and responsive. The pool is also nice. The hotel location is strategic, you can find church, mall and restaurants nearby. Overall we are satisfied to stay here 👍
9.4
- Family vacation
My family only has a few days off this holiday season. So, we thought it would be nice if we can spend our days off at somewhere close to our house in South Tangerang. My choice was Mercure Hotel. Everytime, I passed by Alam Sutera, I always hoped to have the chance to stay there and refresh myself. Finally, I got the chance & booked a room for my family. And it was one of the best decisions I've ever made in 2018. I enjoyed my time there. The room was so comfortable. The bathroom had an unique door. The infinity pool was suitable with my taste. And more... more... more... So, here I can say, thank you Mercure Hotel! I can close the year with a happy heart & fresh mind!
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Extra-person charges may apply and vary depending on hotel policy. <br />Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. <brsee more

Hotel Facility

Description

Hotel Policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Porter
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
  • Food and Drinks
    • Breakfast (surcharge)
    • Poolside bar
  • Things to Do
    • Children pool
    • Outdoor pool
  • Transportation
    • Area shuttle with surcharge
    • Shopping center shuttle
  • Sports and Recreations
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Mercure Serpong Alam Sutera is located in area / city Alam Sutera.

      The accommodation has a very good location, also near the Soekarno Hatta International Airport (CGK), which is only 13.15 km away.

      There are plenty of tourist attractions nearby, such as Living World within 0.12 km, and Omni Hospital within 0.14 km.

      About Mercure Serpong Alam Sutera

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The accommodation’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Mercure Serpong Alam Sutera exclusively for you.

      Mercure Serpong Alam Sutera is a accommodation with great comfort and excellent service according to most accommodation's guests.

      Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+6015 4840 9469 or +603 7724 3501
      Need help?