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  6. Sheraton Bandung Hotel and Tower

Sheraton Bandung Hotel and Tower

Jalan Ir Haji Juanda No 390, Bandung, Indonesia, 40135
According to 451 guests
Really great and romantic place. Everything is clean. Good food!
Azhar M. P.
See all reviews
Based on 513 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Manufacturing Polytechnic Bandung
(0.39 km)
West Java Culture Park
(0.48 km)
Dago Golf Course
(1.06 km)
Parahyangan Catholic University
(1.63 km)
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Review by Traveloka users

239 Traveloka customers have stayed in this hotel and given reviews:

Great service and hospitality, cleanliness and comfort are both excellent. A true 5 star experience.
Really great and romantic place. Everything is clean. Good food!
nice room with healhty breakfast
Its a great time at sheraton.
Nice hotel, recommend for family
Very polite staff and comfy...nice location.
Overall had a nice stay. Nice room and very comfortable bed. But it will be nice if right side parking had an entrance for all the guest on the right side of the hotel as it quite a long walk to the room from lobby or left parking entrance. Also it will be nice if the water on the swimming pool warm. Otherwise, nice hotel.
The room is clean, comfortable and very pleasant. Loved staying here for holiday with my family
Room a bit smelly when we came in, and the toilet also in the morning
Sheraton is not a bad hotel, neither is it a great one. But it could be much better that it is now with hardly any efforts. 1. the building is not friendly for people with any walking problems, stairs and stairs! The restaurant is not easily accessible from some parts of the building without going outside by the pool, try that in rainy weather. 2. The bathrooms are beautiful but they are legal problems waiting to happen. Beautiful tiles that are slippery like an ice skating rink. 3. The room was for two people everything in the bathroom is geared for 1 person: one bath robe, one place to hang towels. There is just one chair to sit to work and the aircon blows right at you at that. 4. The breakfast time is pure bedlam and disorganized though some staff members are trying their best. Why not have a small, separate section for people ordering a la carte instead of buffet? Food quality is quite good especially for dinner, but presentation and serving is something else: these are good young people willing to please but you need to provide better training training. We tried both steaks on the menu: what a shame of excellent beef. The steaks were cut thinner than a flank steak but as wide as a pancake. why not cut them thick and small, you should know better on how to treat good meat. We ordered marguarita's and Paris van Java. Good grief ! Train your bartenders! The marguarita's were obviously tequilla mixed with an artificial sweetener and not with Triple Sec or Cointreau or Drambuie or any decent orange liqueur. The first Paris van Java is ok and interesting but the second one has no resemblance what-so-ever to the first! Bartender has no idea what he was doing! 5. Overall: Not a topnotch hotel but easy to improve. A good vacation hotel for families with children with nice, friendly and helpful staff. Slightly overpriced compared to other hotels in Jakarta or Bandung or Surabaya of the same grouping. Not a good place for business people or journalists,location does not help.
Based on
513 reviews
Review from
Solo travel14
Friends getaway55
Rating Result
Very Bad
Very Good
Good service however need improvement on the cocktail quality
We went there for a drink at night. Ordered 5 types of cocktail that took so long (probably because there was only 1 bartender in charge at that hour) I was having this cocktail called "illusion" but it tasted like sugar water with a drop of liquor
Friends getaway - Sep 19, 2017
Very good night sleep
After traveling for two weeks and sleeping on rock hard beds, I was excited to see a nice soft mattress with descent bedding. There was also lots of movie channels and the room was clean. Room service was not bad.
Business - Sep 18, 2017
Dahlan s
One of the best Hotel in town
I was stay at Sheraton Bandung for one day, and that's as usual a great place to stay. the ambience very cozy and looks very elegant with a lovely lobby. the room was big and comfy, the variety off food when breakfast also very tasty, the swimming pool are very nice and well maintain, the staff very friendly and helpful since Check in process until Check out they always full of smile. definitely recommended hotel in Bandung.
Family - Sep 16, 2017
Great place to stay
We stayed for a wk as had a lovely stay. Upgraded to tower rooms for connecting room. Comes with free Bkfast and use of lounge. Some small problems were fixed quickly by Pak Ricky and ms Cynthia. Isma at the biz lounge was lovely. We had a wonderful time. Staff were friendly n helpful. Thank u.
Family - Sep 15, 2017
Great service and comfortable room in Dago
I only spend one night here in their deluxe room. It was spacious, clean and comfy. The bathroom was big and clean. I'm so happy they put an iron board in the wardrobe. The staffs were very helpful, friendly and responsive. I didn't try their breakfast because I have to leave early, but I did order food from room service which was taste great.
Family - Sep 14, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are
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Hotel facility


Hotel policy

  • Things to Do
    • Beach umbrella
    • Fitness center
    • Pool sun loungers
    • Sauna
    • Hot tub
    • Steam room
    • Children pool
    • Outdoor pool
    • Children play area
    • Garden
    • Children club
    • Massage
    • Spa
  • Public Facilities
    • Elevator
    • WiFi in public area
    • Parking
    • Restaurant
    • Safety deposit box
    • 24-hour room service
    • Coffee shop
    • Room service
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Limited hours room service
    • Wedding service
    • Concierge
  • Transportation
    • Limited parking
    • Parking with surcharge
    • Airport transfer
    • Car rental
    • Area shuttle
    • Valet parking
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Accessibilty
    • In-room accessibility
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Sheraton Bandung Hotel and Tower is a accommodation in a good neighborhood, which is located at Dago.

The accommodation has a very good location, also near the Husein Sastranegara Airport, which is only 5.56 km away.

The accommodation is located only 4.82 km away from Bandung Station.

Not only well positioned, but Sheraton Bandung Hotel and Tower is also one of accommodations near the following Manufacturing Polytechnic Bandung within 0.39 km and West Java Culture Park within 0.48 km.

About Sheraton Bandung Hotel and Tower

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Bandung Hotel and Tower exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sheraton Bandung Hotel and Tower is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Sheraton Bandung Hotel and Tower.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.