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Sheraton Bandung Hotel and Tower

Jalan Ir Haji Juanda No 390, Bandung, Indonesia, 40135
8.7/10Very Good
According to 434 guests
Very polite staff and comfy...nice location.
Faizal P.
See all reviews
Based on 499 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Manufacturing Polytechnic Bandung
(0.39 km)
West Java Culture Park
(0.48 km)
Dago Golf Course
(1.06 km)
Parahyangan Catholic University
(1.63 km)
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Review by Traveloka users
Very Good

228 Traveloka customers have stayed in this hotel and given reviews:

Its a great time at sheraton.
Nice hotel, recommend for family
Very polite staff and comfy...nice location.
Overall had a nice stay. Nice room and very comfortable bed. But it will be nice if right side parking had an entrance for all the guest on the right side of the hotel as it quite a long walk to the room from lobby or left parking entrance. Also it will be nice if the water on the swimming pool warm. Otherwise, nice hotel.
The room is clean, comfortable and very pleasant. Loved staying here for holiday with my family
Sheraton is not a bad hotel, neither is it a great one. But it could be much better that it is now with hardly any efforts. 1. the building is not friendly for people with any walking problems, stairs and stairs! The restaurant is not easily accessible from some parts of the building without going outside by the pool, try that in rainy weather. 2. The bathrooms are beautiful but they are legal problems waiting to happen. Beautiful tiles that are slippery like an ice skating rink. 3. The room was for two people everything in the bathroom is geared for 1 person: one bath robe, one place to hang towels. There is just one chair to sit to work and the aircon blows right at you at that. 4. The breakfast time is pure bedlam and disorganized though some staff members are trying their best. Why not have a small, separate section for people ordering a la carte instead of buffet? Food quality is quite good especially for dinner, but presentation and serving is something else: these are good young people willing to please but you need to provide better training training. We tried both steaks on the menu: what a shame of excellent beef. The steaks were cut thinner than a flank steak but as wide as a pancake. why not cut them thick and small, you should know better on how to treat good meat. We ordered marguarita's and Paris van Java. Good grief ! Train your bartenders! The marguarita's were obviously tequilla mixed with an artificial sweetener and not with Triple Sec or Cointreau or Drambuie or any decent orange liqueur. The first Paris van Java is ok and interesting but the second one has no resemblance what-so-ever to the first! Bartender has no idea what he was doing! 5. Overall: Not a topnotch hotel but easy to improve. A good vacation hotel for families with children with nice, friendly and helpful staff. Slightly overpriced compared to other hotels in Jakarta or Bandung or Surabaya of the same grouping. Not a good place for business people or journalists,location does not help.
Good services, fast response.
Relaxing with beautiful garden. Easy check in and check out. Friendly staff
It's good hotel for family vacation.
Comfy to stay, nice poolside, great service. absolutely I'll go back for staying in this hotel
Based on
499 reviews
Review from
Solo travel14
Friends getaway53
Rating Result
Very Bad
Very Good
Lovely hotel in Bandung
Sheraton Bandung is 1 of my fave hotel, Place, service, meals and everything is perfect! The pool is very pleasant for us and even for family vacation its very suitable will come back again for sure!!
Couples - Aug 4, 2017
Just OK..
I came here for a family vacation. Some feedbacks about this hotel : bed was very big and comfortable (love it), they have a horse riding for children (it was free but the queue was pretty long as only 1 horse available), love children playground (but the cleanliness of the kids club need to be improved a lot), pool was awesome, food was okay, staff need to be more trained especially to be more responsive and friendly to the guest. I was crossing the lobby and the lady was not even smile or acknowledge us but she only looked into the computer... Not a nice experience for this sheraton brand.
Family - Aug 3, 2017
Nice hotel in Bandung with big garden
Consider this hotel is one the best accommodation in bandung. Very friendly staff, clean, and well maintained. The hotel is positioned in northern part of the city with cool climate and lush garden. Very good for couple and family with children. Price is a bit expensive compare to other hotel but you get what you paid for.
Couples - Jul 30, 2017
Old but gold
Been told that this hotel is a -worth to try- after being renovated. I must say that i am not disappointed. Located in a main road, it is easy to go anywhere, but not the right area to take a stroll. Lobby area is bright, with high ceiling and beautiful interior design. The check in was fast, and being a SPG member, I was upgraded to the club room (without the access to the lounge-but still appreciated). The room itself is modern. Cleanliness could be improved though, as I found couple strand of hairs on the corner (definitely not mine). Pool is big with sufficient area to lay and enjoy the cold air of Bandung in the afternoon. I notice there are couple of kite's yarn stretched in the area. As it is the perfect season to fly kites, this is common. However, the yarn could be dangerous as it is so thin that it is almost invisible, and it's sharp too. Someone could cut themselves easily if they walk into it. The staffs remove the yarn in timely manner, but it is still dangerous though. Whenever it's "kite season", the least they could do is to display notification to be careful in open/pool area. We skip the breakfast, but went to Feast for dinner. Dinner is good, but being a hotel's restaurant, it is not too authentic. All and all, it was an enjoyable stay. And whenever I go to Bandung in the future, I will definitely stay here again.
Family - Jul 29, 2017
Wonder Wedding
My husband and I were married on 1st July 17, we chose Sheraton Hotel & Towers at Dago, Bandung because they have a natural, beautiful garden and spacious enough to cater our banquet of 400 people. We had a wonderful experience throughout the process until the D-Day. The service was excellent and helpful to every inquiry we requested. The food was nice, and all of our guests enjoyed it so much. The room that we stayed was clean, although some amenities must've been stocked properly (found it hard for me to get tissue around the room).
Family - Jul 25, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are
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Hotel facility


Hotel policy

  • Things to Do
    • Beach umbrella
    • Fitness center
    • Pool sun loungers
    • Sauna
    • Hot tub
    • Steam room
    • Children pool
    • Outdoor pool
    • Children play area
    • Garden
    • Children club
    • Massage
    • Spa
  • Public Facilities
    • Elevator
    • WiFi in public area
    • Parking
    • Restaurant
    • Safety deposit box
    • 24-hour room service
    • Coffee shop
    • Room service
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Limited hours room service
    • Wedding service
    • Concierge
  • Transportation
    • Limited parking
    • Parking with surcharge
    • Airport transfer
    • Car rental
    • Area shuttle
    • Valet parking
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Accessibilty
    • In-room accessibility
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Sheraton Bandung Hotel and Tower is a accommodation in a good neighborhood, which is located at Dago.

The accommodation has a very good location, also near the Husein Sastranegara Airport, which is only 5.56 km away.

The accommodation is located only 4.82 km away from Bandung Station.

Not only well positioned, but Sheraton Bandung Hotel and Tower is also one of accommodations near the following Manufacturing Polytechnic Bandung within 0.39 km and West Java Culture Park within 0.48 km.

About Sheraton Bandung Hotel and Tower

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Bandung Hotel and Tower exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sheraton Bandung Hotel and Tower is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Sheraton Bandung Hotel and Tower.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.