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Aloft Kuala Lumpur Sentral

Hotels
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Traveloka
8.9 Impressive
From 891 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Recommended for family stay. Clean and big room. Suitable to bring family and kids to stay.
Fariduddin F.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Location Info

No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Check-in
Thu, 26 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 891 reviews
8.9
Impressive
Fantastic
459
Very Good
363
Satisfying
28
Average
40
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (21)
friendly staffs (10)
excellent service (4)
easy access (4)
complete facilities (2)
spacious room (11)
great pool (2)
tasty food (4)
great location (1)
SEE MORE (9)
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R
2 Reviews
8.5
/ 10
8.5
Aloft Kuala Lumpur a best ambience and its located at central area which was easy to commute other places. Staff are friendly and service excellent. Rooms are neat and tidy. I had a pleasure stay and will come back to Aloft hotel next visit.

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TZ
2 Reviews
8.8
/ 10
8.8
Staycation
Overall it was great stay. My husband and I have booked Aloft for one week. The room is spacious; Bathroom and toilet are built side by side while separated by a wall; The wardrobe is huge; There are even bathrobes being prepared for two people. There are normal pillows and also bolster pillows on the bed. Sofa, TV and working table are arranged together just beside the enormous window. During this stay, I have encountered few problems though. ① The sofa was dirty when I checked in. Maybe the staffs didn't clean it well, there was some food debris on the edge of the sofa. ② The sink was stucked. Everytime we brushed the teeth and the water just accumulated there. It won't flow down until some time has passed. ③ It was hard to find the link bridge from NU sentral to the hotel. For first time user better go from hotel to NU sentral. The bridge linked the level 1 of Aloft Hotel, and level CC of NU sentral (which near Tea Live and Secret Recipe and Sushi Tei there). The link bridge closed at 10pm. It was a bad experience that it did not show the close notice at an eye-catching region, as the bridge is quite long. If you didn't turn at a corner you can't see whether the entrance is open or close. ④ I left Kuala Lumpur and went to Penang for one/two nights. I hanged my own small towel outside the bathroom. When I came back, the towel has disappeared! I thought the cleaners would return it when they discovered a towel that is not from their hotel. But no. ⑤ The day before I checked out I asked the guest service staff about this and she told me they will find for me. HOWEVER on the check out day, they haven't found it. And I asked what will be the procedure they take if the towel was found. The staff kept answering they will try their best to find and call me if there is update. She never answered my question regarding the procedure if they found the towel. I think their service is not that satisfying for a four star hotel in Kuala Lumpur. For a professional service, they would have found the towel and then post it back to me no matter I am in Malaysia or outside Malaysia. The hotel should also pay for all the postage as this event is their mistake, not mine. PLEASE, upgrade your service for a four star hotel in Kuala Lumpur. Four star leh.

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FI
2 Reviews
10
/ 10
10
Staycation
Recommended for family stay. Clean and big room. Suitable to bring family and kids to stay.

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MM
8.5
/ 10
8.5
Business

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SA
3 Reviews
9.4
/ 10
9.4
Staycation
Everything was great. Room are spacious and clean. Near to nu sentral and Kuala Lumpur sentral, don't need to drive to go anywhere. I love the food especially putu mayam. The restaurant's decoration is amazing. Hotel swimming pool need to book your slot first (we are not informed while check in. Just know when we arrive at the pool)

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3 Reviews
9.3
/ 10
9.3
Business
Superb location, facilities and room. Unfortunately, check in process still very traditional and lengthy even for those already paid in advance in full.

1 liked this review

SB
1 Reviews
9.1
/ 10
9.1
Very good. Clean rooms. Complete facility. Awesome hotel decorations. Keep it well.

1 liked this review

NE
1 Reviews
6.3
/ 10
6.3
Staycation
I chosed it for its strategic location, but checking in took me 40 minutes of queueing with only three people in front of me. Checking out was another 30 minutes of standing and waiting, so leave a lot of time if you have other appointment. I do understand that it 's the weekend, so maybe my experience is different than others. Plus point for its comfortable bed.

1 liked this review

RC
1 Reviews
8.5
/ 10
8.5
Holiday

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FS
1 Reviews
9.7
/ 10
9.7
Staycation
My Room is good. The fastest Room service ever. Food also delicious. Staff also friendly. Only 1 thing. They give me Room with no smart TV. But overall was superb.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

For those frequent travellers, this is a perfect place to stay in Kuala Lumpur. The Aloft Kuala Lumpur Sentral is a four-star hotel located just beside the KL Sentral and NU Sentral Mall. It is a modern and sassy hotel with exciting vibes going around it. The Aloft Kuala Lumpur Sentral has received an impressive rating from its previous guests, all satisfied with the rooms and services of the hotel. Despite it being located just beside the largest and rather busy transportation hub in South East Asia, the Aloft Kuala Lumpur Sentral has managed to keep the stay at their hotel to be very comfy without much of the noise pollution from the KL Sentral. Since the Aloft is located at the KL Sentral vicinity, it is a perfect place to stay for those who travel a lot or those who are looking for an easy access to the transportation services and still wants a comfortable night sleep.

How to Get to Aloft Kuala Lumpur Sentral

Aloft Kuala Lumpur Sentral is located in the middle of the new Kuala Lumpur business hub. The access to this place extremely easy as it is a part of KL Sentral, the transportation hub in the city. For those who are driving to the Aloft Kuala Lumpur Sentral, the trip to the hotel is recommended to be made during off-peak hours to prevent from being stuck on the roads for hours. For those who are looking to go to the Aloft Kuala Lumpur Sentral by public transportations, just make sure that the routes taken by the LRT/MRT Lines or the bus routes will have a stop by at KL Sentral. Those who are travelling from Kuala Lumpur International Airport, there is an express train that goes directly from the airport to KL Sentral, which is the KLIA Express. It is the fastest way to travel from KLIA to Kuala Lumpur.

Different Types of Room in Aloft Kuala Lumpur Sentral

There are four types of rooms available in Aloft Kuala Lumpur Sentral and an addition of a special camp for children. All of the rooms are equipped with the complimentary Wi-Fi connection for their guests. There are basic room amenities such as complimentary bottled water, coffee/tea maker set, a desk and a chair, and a flat-screen television with an in-room safe. The price of the rooms depends on the customization of the room such as breakfast services, free cancellation policy and also late check-out time. The basic room, the Loft King/Twin, starts at RM 267 a night, with no breakfast. This type of room is suitable for two to three person. The Urban Twin room starts at RM 312. This room comes with two Queen-sized beds. For Urban King, it starts at RM 330 and it only has one King-sized bed. For those who are looking for a bigger room, the Aloft Kuala Lumpur Sentral has suites that are located in a penthouse. The Sweet Suite starts from RM 639 a night. For a travelling family, it is more suitable to stay at the Breezy Suite that has a bigger space. This suite also starts from RM 639 a night. Aloft Camp is a special set up in the room that has a kid-sized air mattress and also a small tent.

Facilities at Aloft Kuala Lumpur Sentral

The facilities at the Aloft Kuala Lumpur Sentral are world-class. For those who are looking for a quick splash in the pool, or maybe relaxing by the pool, the Aloft Kuala Lumpur Sentral has a stunning outdoor swimming that is located on the rooftop of the hotel. It has a wonderful view of the busy city surrounding it. The swimming pool opens from as early as six in the morning until eleven at night. The Aloft Kuala Lumpur Sentral also caters to everyone who wants to get their workout any time of the day or night. The gym at the hotel is fully equipped with full cardio equipment, strength machines and also stretching mats. The best thing about this gym is that it opens 24 hours a day!

Interesting Place Near Aloft Kuala Lumpur Sentral

NU Sentral - NU Sentral is a lifestyle shopping mall that is located beside the Aloft Kuala Lumpur Sentral and these two are even connected by an indoor bridge. NU Sentral has anything and everything that one could ever wish for in a shopping mall. There are quite a number of eateries, ranging from local dishes to Asian specialities, American steakhouse and even street foods. There are retail shops selling from cosmetics to fashions to gadgets and bookstores. There is also a cinema on the top floor of the mall.

Hotel Policy

Breakfast time start from 06:30 until 10:30.

Smoking is strictly not allowed in this property, and smoking area is available.

Facilities
Hotel Services
  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge
Public Facilities
  • OTHER
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • Smoke-free area
Food and Drinks
  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar
General
  • Swimming pool
  • Ballroom
  • Parking (surcharge)
  • Terrace
Business Facilities
  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
Things to Do
  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers
Accessibilty
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
Transportation
  • Limo or town car service
  • Valet parking (surcharge)
Nearby Facilities
  • Grocery
  • ATM/Banking
Family-friendly Facilities
  • Children pool
Connectivity
  • Free WiFi
Sports and Recreations
  • Fitness center
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