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  1. Resorts
  2. Malaysia(9,521 Resorts)
  3. Pahang(692 Resorts)
  4. Kuantan(204 Resorts)
  5. Gambang(7 Resorts)
  6. Arabian Bay Resort - Bukit Gambang Resort City

Arabian Bay Resort - Bukit Gambang Resort City

Resorts
Bukit Gambang Resort City,, Gambang, Kuantan, Pahang, Malaysia, 26300
EXTERIOR_BUILDING Arabian Bay Resort - Bukit Gambang Resort City
EXTERIOR_BUILDING Arabian Bay Resort - Bukit Gambang Resort City
SWIMMING_POOL Arabian Bay Resort - Bukit Gambang Resort City
SWIMMING_POOL Arabian Bay Resort - Bukit Gambang Resort City
HOTEL_SERVICES Arabian Bay Resort - Bukit Gambang Resort City
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Traveloka
8.1 Convenient

From 412 reviews

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Check our curated reviews for honest descriptions about this accommodation.

The room is spacious and clean.
Imee S. B. M. B.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 412 reviews

8.1
Convenient
Fantastic
74
Very Good
240
Satisfying
25
Average
73
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
IA
Idayu A.
1 Reviews
5.7
/ 10
5.7
27 Dec 2020
Worst experience ever. Initially was assigned to room 2120. Check in at 6pm and everything was normal. We went out for dinner and after we came back there was no water supply!! I tried calling receptionist but the phone was not working! I had to go to the lobby to report about the situation but was informed that the whole block has no water supply!! Then I asked the receptionist to send water to our room but she said cannot send because there was no container. Can only give us bottled water but not much, only 2 bottles max. I asked her to change room but she said there were no room ready at the moment. Waited for 30 mins then she offer me new room at other block. Receptionist was very kind and helpful. I didnt recommend this hotel. There are many other options to stay in kuantan, only 40mins drive.

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Naimah M. S.
0 Reviews
5.8
/ 10
5.8
10 Sep 2020
Staycation
Family
First of all upon check-in we were given wrong room and the receptionist didn't even care to say sorry for her mistake. very bad impression given..poor public relations. We book 2 rooms apartment..overall room condition is ok..the pantry got some dirt maybe from previous guest and didn't clean up by house keeping. overall I can give 2 stars for accommodation and 1 star for the reception..she should be given more training in public relations skill.

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hafiz r.
0 Reviews
5.9
/ 10
5.9
23 Aug 2020
Staycation
Couple
Its takes a long que to check in, after check in you have to que again for keycard. They asking for deposit after you already paid a full amount. Chck out also have to que again to drop off a key and claim your deposit.

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hafiz r.
0 Reviews
6.0
/ 10
6.0
21 Aug 2020
Staycation
Family
Waiting for so long for check in, after standing for a long que, have to wait for a room keycard. They olso take a deposit for room after paying to app

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NF
Nur F.
0 Reviews
9.4
/ 10
9.4
25 Jul 2020
Good environment..friendly staff

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MN
Mohd N. B. A. H.
1 Reviews
5.4
/ 10
5.4
29 Feb 2020
smells bad and air conditioning not cool enough

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M Fairuz R.
1 Reviews
4.8
/ 10
4.8
10 Feb 2020
Family vacation
Room is dirty. Bathroom stinks. Tiny TV screen. Pool under maintenance. Waste of money. Please avoid this place at all costs!

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NY
Nurjalilah Y.
3 Reviews
8.4
/ 10
8.4
15 Jan 2020
Family vacation
Super spacious room and toilet. Kids can run and jump happily. Got lots outdoor activity in the resort. Got pasar malam too (but never go 😅). Room not so clean. Kaki lima also not so clean. Pintu balcony tak blh kunci. Breakfast ok. Nyummy porridge. Kari roti jala sedap masha Allah. Dessert also not bad. Water theme park and safari park good for kids. They have fun there

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Accommodation's Reply

21 Jan 2020
Salam Puan Nurjalilah, Thanks for your positive feedback. About the room we will inform related department to improve.
AB
Alias B. L.
1 Reviews
8.5
/ 10
8.5
03 Dec 2019
Family vacation
The accommodation is above than average. Suitable for one or two nights stay. Two bedrooms can fix 8 persons. The pool is clear and my children are so happy.

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Rashidah A. R.
2 Reviews
6.3
/ 10
6.3
19 Nov 2019
Family vacation
No wifi. No room service. Waterpark s*cks-although fee entrance is low but they never told us about the depo of all equipment. Safari park need to upgrade all the transportations and they do not told us about for old citizens not suits for all the journey and also not enough animals to see.

1 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Arabian Bay Resort is one of the accommodations available at the Bukit Gambang Resort City. Bukit Gambang Resort City is a collective of attractions located in one place. There are theme parks, including a water theme park. The Arabian Bay Resort is an all-deluxe suite resort. It has more than 500 suites with several types of rooms available to suit one’s preferences. It is also located rather near to the water theme park in which one of the Bukit Gambang Resort City main attraction, especially during school holidays.

How to Get to Arabian Bay Resort

Bukit Gambang Resort City is located in Gambang, a town in the district of Kuantan, Pahang. The usual mode of transportation to the Bukit Gambang Resort City is by driving. From the city centre of Kuantan, it will take about forty minutes worth of driving to reach the Arabian Bay Resort in Bukit Gambang Resort City via the federal routes. For those who are travelling from Kuala Lumpur, the trip to the resort will take two hours and thirty minutes, via the East Coast Highway and take the Sri Jaya Exit at the highway. There is an option to go to Kuantan by the express bus and if travelling from Kuala Lumpur, take the bus from Terminal Bersepadu Selatan. The bus ticket starts from as low as RM 20 one-way. The bus will stop at the Terminal Sentral Kuantan, some half an hour away. Though going to Bukit Gambang Resort City and the Arabian Bay Resort by taxi, moving around the Bukit Gambang Resort City would be a little bit tricky as there is no public transportation. For those who are looking into Kuantan fast, without the hassle of driving for a long time, there is an option to take the plane. Kuantan has a small international airport located half an hour away from Bukit Gambang Resort City and the Arabian Bay Resort.

Different Types of Rooms in Arabian Bay Resort

The rooms in the Arabian Bay Resort are divided into two types; a Deluxe Suite and also a Studio Suite. All of the rooms in the Arabian Bay Resort have the same amenities such as complimentary bottled water, coffee/tea maker set, a minibar and a small pantry. There is an in-room safe in each and every room of the suites at Arabian Bay Resort. There is also a complimentary Wi-Fi connection in every suite. The price of the suites does not include the breakfast service. The first suite type in the Arabian Bay Resort is the Studio Deluxe type. There are more than 200 Studio Deluxe suites in the Arabian Bay Resort. The price for a night in the Studio Deluxe suite starts from RM 156. It has the size of 36-sqm and it has two single beds. There is also a two-bedroom Deluxe Suite which starts from RM 338 a night. There are more than 300 suites of this type in the Arabian Bay Resort. For those who made their bookings through traveloka website, there are several promotions available such as a promotion with the tickets into the parks.

Facilities in Arabian Bay Resort

Since the area covered by the Bukit Gambang Resort City is rather huge, the best way to move around is by one own car. There is an option to take the shuttle service, a part of facilities provided by the Arabian Bay Resort, but there will be a surcharge imposed for every ride. In the Arabian Bay Resort, there is a business centre that is available for all guests staying at the resort. There is also a function room to hold a meeting or any function at the resort. For those who are looking to still keep exercising during their vacation at Bukit Gambang Resort City, the Arabian Bay Resort has a fitness centre that is open every day. Guests at the resort can use the fitness centre freely.

Interesting Place near Arabian Bay Resort

Bukit Gambang Waterpark - It is one of the theme parks inside the Bukit Gambang Resort City. The Bukit Gambang Waterpark is one of the best attractions available in Kuantan that is a favourite especially for those who are looking for a short gateway with a family with small children. The waterpark opens every day except for Tuesdays, except during school and public holidays where the park stay opens. The opening hours are as early as 9.30 am until 6.30 am. For Monday to Thursday, it opens an hour later, at 10.30 am. The tickets into the waterpark do not include the rent of the tubes needed to enjoy several of the rides at the waterpark.

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Hotel Policy
New Operation Hours for Theme Parks (effective 1st Apr 2019)
SAFARI PARK - Daily except Mondays:
1.00pm to 9.00pm
*CLose on Monday except during School and Public Holidays.

WATER PARK - Monday, Wednesday and Thursday:
11.00am to 6.00pm

Friday, Saturday, Sunday, School and Public Holidays:
10.00am to 6.00pm
*Close on Tuesday except during School and Public Holidays.

AA PARK - Daily except Mondays:
Morning Session: 8.30am to 11.30am

*Free Horse Show: 9.30am (subject to weather)

Afternoon Session: 4.45pm to 7.35pm

Close on Monday except during School and Public Holidays
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Facilities
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Waterpark
    • Water park access (surcharge)
    • Waterslide
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • Minibar
    • Shower
    • TV
  • Food and Drinks
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
  • General
    • AC
    • Family room
    • Non-smoking room
  • Accessibilty
    • Disabled access friendly
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Archery
    • Horse riding
    • Safari
  • Business Facilities
    • Business center
    • Meeting facilities
  • Family-friendly Facilities
    • Children pool
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • LAN Internet
  • Shuttle Service
    • Airport transfer (surcharge)
  • Hotel Services
    • 24-hour Receptionist
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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