Retrieve Booking
MYR
Log In

Log in to your account

No account yet?
Register
Or log in with:
Facebook
Google
1
2
  1. Hotel
  2. Malaysia(7,675 hotel)
  3. Pahang(518 hotel)
  4. Kuantan(183 hotel)
  5. Gambang(18 hotel)
  6. Arabian Bay Resort

Arabian Bay Resort

Resort
Bukit Gambang Resort City,, Gambang, Kuantan, Pahang, Malaysia, 26300
EXTERIOR_BUILDING Arabian Bay Resort
COMMON_SPACE Arabian Bay Resort
BEDROOM Arabian Bay Resort
VIEW_ATTRACTIONS Arabian Bay Resort
EXTERIOR_BUILDING Arabian Bay Resort
See all photos
Convenient
8.2/10
According to 218 guests
2 guests talked about spacious room
The room is spacious and clean.
Imee S. B. M. B.
See all reviews
Based on 24 traveler reviews
Hotel Facility
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Gambang Water Park
(0.01 km)
Berkelah Falls
(10.94 km)
Sungai Pandan Waterfall
(13.79 km)
Kuantan Airport (KUA)
(19.03 km)
Log in to access hotel deals up to 25% OFF! Log in now.
disabledInputInfo
disabledInputInfo
Review by Traveloka users

Based on 218 reviews

8.2
Convenient
Fantastic
48
Very Good
123
Satisfying
17
Average
30
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Family vacation
Book studio suite. Spacious for a family. Privacy, good view. Friendly staff.
5.7
- Family vacation
Late room preparation for check in. Check-in at 2pm but room available at 5pm. Room not adequately prepared when entered. No towel and toiletries ready until 8pm. Room service and manager in charge not answering calls after multiple attempts, more than 10 times. For breakfast, very limited number of child seat. Poor lighting at hotel corridor. Only half of the light open.
5.9
Check in took so long almost 4hrs waiting & standing from 3pm to 7pm. Horrible service. Hotel didn't do anything or add staff to expedite the check in. No announcement to inform the delay. Staff unfriendly & not willing to help or answer any question. Same at the waterpark. Long queue for food & not early prepared. Staff did not show any action to expedite the queue waiting. Just take own sweet time. Very frustrating & don't recommend for others to come esp long weekend. The hotel not manage to handle many customers & could use old booking slow system.
5.4
- Family vacation
Room cleanliness was bad, food was unavailable at it's resort and water park. Only 1 lift to serve the whole entire block during our stay (public holiday)
4.8
Check in at 2pm but room was only ready at 5.30pm. My friends in other room were not provided toilet paper and towel. No hairdryer in room. Not happy with the cleanliness in hotel area. Food too spicy. No wifi in room as promised.
8.3
- Family vacation
everything is okey except lift and breakfast. it's difficult go to room when lift always system down. this room and facilities suitable for family. the package that we take is awesome and reasonable with the price. service at counter too slow
6.4
Check in experience was terrible. I only get my room at 5.30pm with no towels. Room was not clean up on 2nd day. Breakfast menu so limited.
8.2
- Family vacation
the rooms and environment are quite good but the service are really slow... arrived at hotel around 3... then after 5 pm just can check in....
4.5
- Family vacation
Arrived at 4pm to check in but I got my room at 7.30pm! I had to queue up for more than 3 hours. And I'm not the only one. Besides that, the lift is not working, no hot shower in my room. Will never come here again.
6.3
- Family vacation
Air condition at room 1702 not so cool...3 time i call reception to inform but still not improved... But environment very good...please make sure if received complain from customer please asap resolved that problem...
1
2
3
12
Next
Last
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel Facility

Description

Hotel Policy

  • Things to Do
    • Children pool
    • Fitness center
    • Outdoor pool
    • Waterpark
    • Water park access (surcharge)
    • Waterslide
  • In-room Facilities
    • Desk
    • Hairdryer
    • Minibar
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • Sports and Recreations
    • Archery
    • Horse riding
    • Safari
  • Accessibilty
    • Access friendly
    • Accessible parking
    • Wheelchair accessible
  • Food and Drinks
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
  • General
    • AC
    • Family room
    • Non-smoking room
  • Business Facilities
    • Business center
    • Meeting facilities
  • Connectivity
    • LAN Internet
  • Shuttle Service
    • Airport transfer (surcharge)
  • Nearby Facilities
    • ATM/Banking
  • Hotel Services
    • 24-hour Receptionist

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Arabian Bay Resort is one of the accommodations available at the Bukit Gambang Resort City. Bukit Gambang Resort City is a collective of attractions located in one place. There are theme parks, including a water theme park. The Arabian Bay Resort is an all-deluxe suite resort. It has more than 500 suites with several types of rooms available to suit one’s preferences. It is also located rather near to the water theme park in which one of the Bukit Gambang Resort City main attraction, especially during school holidays.

How to Get to Arabian Bay Resort

Bukit Gambang Resort City is located in Gambang, a town in the district of Kuantan, Pahang. The usual mode of transportation to the Bukit Gambang Resort City is by driving. From the city centre of Kuantan, it will take about forty minutes worth of driving to reach the Arabian Bay Resort in Bukit Gambang Resort City via the federal routes. For those who are travelling from Kuala Lumpur, the trip to the resort will take two hours and thirty minutes, via the East Coast Highway and take the Sri Jaya Exit at the highway. There is an option to go to Kuantan by the express bus and if travelling from Kuala Lumpur, take the bus from Terminal Bersepadu Selatan. The bus ticket starts from as low as RM 20 one-way. The bus will stop at the Terminal Sentral Kuantan, some half an hour away. Though going to Bukit Gambang Resort City and the Arabian Bay Resort by taxi, moving around the Bukit Gambang Resort City would be a little bit tricky as there is no public transportation. For those who are looking into Kuantan fast, without the hassle of driving for a long time, there is an option to take the plane. Kuantan has a small international airport located half an hour away from Bukit Gambang Resort City and the Arabian Bay Resort.

Different Types of Rooms in Arabian Bay Resort

The rooms in the Arabian Bay Resort are divided into two types; a Deluxe Suite and also a Studio Suite. All of the rooms in the Arabian Bay Resort have the same amenities such as complimentary bottled water, coffee/tea maker set, a minibar and a small pantry. There is an in-room safe in each and every room of the suites at Arabian Bay Resort. There is also a complimentary Wi-Fi connection in every suite. The price of the suites does not include the breakfast service. The first suite type in the Arabian Bay Resort is the Studio Deluxe type. There are more than 200 Studio Deluxe suites in the Arabian Bay Resort. The price for a night in the Studio Deluxe suite starts from RM 156. It has the size of 36-sqm and it has two single beds. There is also a two-bedroom Deluxe Suite which starts from RM 338 a night. There are more than 300 suites of this type in the Arabian Bay Resort. For those who made their bookings through traveloka website, there are several promotions available such as a promotion with the tickets into the parks.

Facilities in Arabian Bay Resort

Since the area covered by the Bukit Gambang Resort City is rather huge, the best way to move around is by one own car. There is an option to take the shuttle service, a part of facilities provided by the Arabian Bay Resort, but there will be a surcharge imposed for every ride. In the Arabian Bay Resort, there is a business centre that is available for all guests staying at the resort. There is also a function room to hold a meeting or any function at the resort. For those who are looking to still keep exercising during their vacation at Bukit Gambang Resort City, the Arabian Bay Resort has a fitness centre that is open every day. Guests at the resort can use the fitness centre freely.

Interesting Place near Arabian Bay Resort

Bukit Gambang Waterpark - It is one of the theme parks inside the Bukit Gambang Resort City. The Bukit Gambang Waterpark is one of the best attractions available in Kuantan that is a favourite especially for those who are looking for a short gateway with a family with small children. The waterpark opens every day except for Tuesdays, except during school and public holidays where the park stay opens. The opening hours are as early as 9.30 am until 6.30 am. For Monday to Thursday, it opens an hour later, at 10.30 am. The tickets into the waterpark do not include the rent of the tubes needed to enjoy several of the rides at the waterpark.

- Safari Park Operation Hours :
Tuesday, Wednesday; Thursday : 12.00 noon-9.00pm.
Fri, Sat, Sun, Malaysia; School Holidays : 10 am-9.00 pm.
Closed every MONDAY except during Malaysia Public; School Holidays.

Please be informed that our Safari Park will closed on 12 - 16 Jun 2017 & Water Park will closed on 17 - 22 Jun 2017 for annual maintenance work. Any inconvenience caused is much regretted.

- Water Park Operation Hours :
Monday, Wednesday; Thursday : 11.00 am-6.00pm
Fri, Sat, Sun, Malaysia Public; School Holidays : 9.30am-6.30pm.
Closed On Tuesday; except during School Holidays and Malaysia Public Holidays.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.