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  2. Malaysia(5,312 hotel)
  3. Terengganu(212 hotel)
  4. Besut(24 hotel)
  5. Perhentian Island(17 hotel)
  6. Arwana Perhentian Eco Resort and Beach Chalet

Arwana Perhentian Eco Resort and Beach Chalet

Lot 181, Teluk Dalam, Pulau Perhentian Besar, Besut, Malaysia, 22300
Exterior / Building
7.5/10Satisfying
According to 24 guests
See all reviews
Based on 234 traveler reviews
AC
24-Hour Front Desk
Swimming Pool
Restaurant
WiFi

Nearby attractions
Redang Airport (RDN)
(31.58 km)
Sultan Mahmud Airport (TGG)
(69.02 km)
Kerteh Airport (KTE)
(168.48 km)
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Review by Traveloka users
Review
7.5
/10
Satisfying
Cleanliness
7.37
Comfort
7.37
Meal
7.26
Location
7.89
Service
7.37

13 Traveloka customers have stayed in this hotel and given reviews:

8.5
Have big swimming pool, small children really enjoy it.
6.7
Good place to stay, I do hope that one day they will have an a wide range of foods to choose from.
7.0
No tv, no jug kettle, swimming pool dirty
8.5
Accommodations was great just that there are too many bugs. So maybe the hotel could do something about that to ensure the cleanliness around the dining hall
5.4
The room is not clean and no good ventilation. No WiFi in the room and very weak signal outside rooms also no coverage for GSM. No facilities at rooms (TV, Fridge, coffee maker, drinking water,...etc). Although the location of hotel is near to the beach but it is the worst compare to other resorts.
7.0
Beach is just right in front of the hotel, albeit it is not the best sightseeing beach/sand. Environment is quite so it was very suitable if you're looking for some relaxing time. WiFi was totally inaccessible during our 4 days stay, while mobile signal were bad as well. There's a recreation booth in front of the hotel to arrange your island hopping and snorkeling with very cheap price and helpful tour guide. Food was easy to find around the hotel.
8.7
Friendly staff and the location is very good
8.8
Located in big islands and quite privacy,
8.3
if you like a privacy place for your vacation, this is the right place because it is quite far from the long beach.
5.7
No internet in the room, room not clean
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Based on
234 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples70
Solo travel6
Family65
Friends getaway53
Rating Result
Very Bad
35
Bad
45
Average
88
Very Good
48
Extraordinary
18
xxxert
Bad Service , Bad Resort
It maybe we have chosen the wrong date because it was on the public holiday but this resort was also on holiday mood. I was here about 8 years ago & this resort used to be one of the best resort available at Pulau Perhentian. The situation has changed now. The furnitures were in bad condition. The television set was taken away without any reason from its cabinet . The balcony was dirty & i had to asked the housekeeper to clean it. The convenient shop also closed a few days due to public holiday. We booked our dinner but it looked like the staff failed to control the guests. They asked me to wait as they top up the BBQ menu. We decided to cancel it & found found good restaurant nearby with decent price. Back to the room,I was so concerned about the sink inside the toilet. It created a hazard for small child it may knock the head & cause injury. At the swimming pool, i observed some guests jumped into the pool at the higher spot & definitely others guests were not happy with that situation. My purpose of coming here to refresh good memories 8 years ago did not happen & it was really frustrating.
Family - Aug 6, 2017
ErikaFiuza
You can get better for the price
We stayed at Arwana for 2 nights this month. We actually chose Arwana not because it was our first choice, but because it was the very only place with what seemed to be decent rooms available for late minute booking. What is good about the hotel: beach front, but I guess all hotels are as well. Jetty drops you off right in front of it. Staff is very friendly. Snorkeling tour has decent price (35 ringgit per person for 3 hours). What needs improvement: price (expensive for what you get), food was bad and expensive (25 ringgit per person for breakfast if you arrive earlier than check in time and need something to eat), during breakfast one day there was so many mosquitos over and nothing to cover the food, rooms need renovation (ours the wall was all stained in brown from infiltration and smelled like an old closet), towels look weird (they are brown, like old...rather have white towels at hotels to make sure they are clean, no stains, etc). Also, when you walk pass the hotel on the beach where there are no more constructions there is a LOT of trash laying around... it puzzles me the hotel does not take care of it. There's a luggage room but it is open to anyone that wants to enter it... there's no lock, no ticket to redeem your bags, nobody watching it, etc. It basically does not make any difference if you leave your stuff outside or inside. Lastly, wifi is basically inexistent. It worked maybe for 2 min to load text messages and the rest of our stay absolutely nothing worked. Don't count on it. Regarding the pool, do not take it into consideration when choosing where to stay because even if you don't stay here you can pay 10 ringgit and still use it. Also, the first day the pool seemed clean but second day it was dirty, water was dense of sand in it. Not sure if it was because some non sense people swam with A LOT of sand or if it is just because it isn't cleaned everyday... Towels are not provided for the pool, only for room/shower - bring something. Lastly, the pool area is not nice as it has no chairs to lay down, have a drink/eat and relax other than few sparse seating chairs. Also important: no alcohol in this hotel and food is served only within some predefined time window. Anyways, I do not recommend eating here - just walk to the left and you'll find few options to choose from. My overall impression was that since there are few options to stay in the islands, they end up being fully booked regardless of the level of service, lowering quite a lot the bar. It does not take that much effort to improve greatly this hotel...
Couples - Aug 5, 2017
Alvin M
Very bad hotel, I do not recommend
Not impressed by this hotel resort. The beach is NOT good, the WiFi isn't working at all. I even went to get breakfast on the restaurants next to the hotel, because the food is that bad. The worst part is the extremely disturbing and uncomfortable staff, in which I had some unpleasant experiences with. The only good thing about this hotel is the very large pool, even though it's very dirty. Do yourself af favor, to not stay in this hotel.
Family - Jul 29, 2017
mickey g
poor
thats is no tv in the room, we stay three day four nights thats no wifi provided. old poor air conditional are provided, old dirty bed and old dirty pillow,especially pillow are moulded as my photo showing..
Friends getaway - Jul 12, 2017
tiny_tumor
Poor basic amenities
Came here for a conference in May. There were many major hiccups with this property Pros : Looks alright externally, staff are friendly. Maintenance staff helpful. Rooms are very basic but 'looks' clean overall. Row of dive shops and other smaller hotels nearby for food/diving/boat transfer facilities. Cons : No water supply in the room. This was a recurring problem during my 3-night stay here. When there was water supply, it was either just trickling from the tap or just enough to shower with very low pressure. There is no fridge or kettle in the room and the pillows are flat and lumpy. The beds might have been quite dusty; it smelled musty and I developed an allergic reaction during my stay. There were lots of ants in the corridor and which subsequently came into the room as well. Food was acceptable but not much variety. Wi-fi was available only in the lobby area. Virtually no telephone or data connection in the resort except in the lobby area. When we asked for ice for our drinks, we were told we had to pay for a packet of ice from the restaurant. All in all an unpleasant experience. Unless you're planning to spend most of your time outdoors diving or snorkelling, this is not a good place to relax and have a decent holiday with the family.
Business - Jun 18, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • General
    • AC
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
  • Things to Do
    • Karaoke
    • Outdoor pool
    • Private beach
    • Spa
  • Sports and Recreations
    • Canoeing
    • Diving
    • Snorkeling
  • Public Facilities
    • Restaurant
    • Room service
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
  • Food and Drinks
    • Breakfast
  • Business Facilities
    • Meeting facilities
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Arwana Perhentian Eco Resort and Beach Chalet is a resort in a good neighborhood, which is located at Pulau Perhentian Besar.

Not only well positioned, but Arwana Perhentian Eco Resort and Beach Chalet is also one of resorts near the following Redang Airport (RDN) within 31.58 km and Sultan Mahmud Airport (TGG) within 69.02 km.

About Arwana Perhentian Eco Resort and Beach Chalet

Not only located within easy reach of various places of interests for your adventure, but staying at Arwana Perhentian Eco Resort and Beach Chalet will also give you a pleasant stay.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Arwana Perhentian Eco Resort and Beach Chalet.

Have fun with various entertaining facilities for you and the whole family at Arwana Perhentian Eco Resort and Beach Chalet, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Arwana Perhentian Eco Resort and Beach Chalet is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arwana Perhentian Eco Resort and Beach Chalet.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Arwana Perhentian Eco Resort and Beach Chalet exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Arwana Perhentian Eco Resort and Beach Chalet is the right place to stay.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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