Berjaya Penang Hotel

Hotels
One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
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About Accommodation

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Berjaya Penang Hotel which is formerly known as Georgetown City Hotel is the best accommodation to stay in George Town, Penang. All of the rooms in this hotel are well equipped with amazing amenities. Besides that, they have provides the best facilities and services for their guests. The guests can also have breakfast, lunch and dinner meal in a restaurant in Berjaya Penang Hotel. This hotel is strategically located near a few attraction places in George Town. It is convenient for the tourists to visit museums, malls, and other places in the city.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (58)
Friendly Staffs (14)
Clean Room (24)
Easy To Find Food (3)
8.5
/ 10
Mustafa B. S.
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel

Location Info

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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Lobby Berjaya Penang Hotel
Lobby 2 Berjaya Penang Hotel

Discover More About Berjaya Penang Hotel

Berjaya Penang Hotel which is formerly known as Georgetown City Hotel is the best accommodation to stay in George Town, Penang. All of the rooms in this hotel are well equipped with amazing amenities. Besides that, they have provides the best facilities and services for their guests. The guests can also have breakfast, lunch and dinner meal in a restaurant in Berjaya Penang Hotel. This hotel is strategically located near a few attraction places in George Town. It is convenient for the tourists to visit museums, malls, and other places in the city.

How to get to Berjaya Penang Hotel

Berjaya Penang Hotel is situated at One-stop Midlands, Burmah Road, Gurney Drive, 10350 Georgetown, Penang. There are several ways to reach to Berjaya Penang Hotel. The first way is by travelling by road. The visitors need to use North-South highway to Route 3113 which is Tun Dr Lim Chong Eu highway. Then, they have to take Jalan Masjid Negeri, Jalan Scotland and Jalan Utama to Jalan Burma in George Town. Once they have reached Jalan Burma, they are able to find Berjaya Penang Hotel within a few minutes. The whole journey takes about 3 hours and 58 minutes. The visitors have to encounter some tolls using this route.

Another way is the visitors can arrive at the destination a bit faster by taking an aeroplane. They can choose to take a flight from Kuala Lumpur International Airport 2 (KLIA 2) or Sultan Abdul Aziz Shah Airport. There are a few flights available such as AirAsia, Malindo Air and Malaysia Airlines. The journey from KLIA 2 to Penang International Airport will be around 50 minutes. Whereas, the tourists that take a flight Sultan Abdul Aziz Shah Airport, the journey will take about an hour. Once they have landed at Penang International Airport, the visitors can grab a taxi or rent a car and go straight to the hotel.

Different Types of Rooms in Berjaya Penang Hotel

Berjaya Penang Hotel has offered three different types of room. The rooms are Single Room with City View, Standard Room, Superior Double or Twin Room, Junior Suite and Family Room. For Single Room with City View, the size of the room is 19 square metres and it can fit 1 single bed which can accommodate 1 guest only. This room equipped with a few in-room amenities such as an air conditioner, a coffee or tea maker, a flat-screened television, complimentary bottled water, a minibar, a desk, and an in-room safe. The following room is the Standard Room. This room has a size of 19 square metres and the bedding will be 2 single beds which can fit 2 guests only. Next is the Superior Double or Twin Room. This room is much bigger than the previous two rooms with 27 square metres. The guests may choose either 1 double bed or 2 single bed, depends on the availability. This room is equipped with an air conditioner, a coffee or tea maker, a flat-screen television, complimentary bottled water, a minibar, a desk, and an in-room safe. For Junior Suite, it is 41.1 square metres and the type of bed will be 1 double bed or 2 single beds. There is free Wi-Fi access in this room. The final room is the Family Room. The size of this room is 41 square metres and it can fit 1 double bed and 2 single beds which can accommodate more than 4 persons.

Restaurant and Cafe in Berjaya Penang Hotel

There is a restaurant available that serve varieties of food during breakfast, lunch and dinner time. Besides that, the guests can have a cup of coffee at a coffee shop in Berjaya Penang Hotel.

Activities and Facilities in Berjaya Penang Hotel

There are a lot of facilities available in Berjaya Penang Hotel. There are free parking spaces for the guests, a 24-hour room service, free Wi-Fi access in public area, a 24-hour receptionist, 24-hour security, a laundry service, luggage storage, and multilingual staffs. The hotel has also provided medical services and wedding services a money changer for their customers. Moreover, they provide a babysitting service for their guests too. For the business traveller, they can use the business facilities such as a conference room, a photocopier, a projector, and an auditorium. For those who want to keep fit, they can go to the fitness centre or an outdoor pool. Other than that, there are welcoming drinks and a bar in this hotel.

Interesting Places near Berjaya Penang Hotel

Penang Adventist Hospital -

Penang Adventist Hospital is a non-profit hospital and it was established in the year 1924. This hospital provides a good quality health care and they educate the community to make choices about their general well-being. The journey to get to this hospital is very convenient in case of an emergency occurs. The guests in Berjaya Penang Hotel can get to Penang Adventist Hospital with only 2 minutes of walking.



Gurney Paragon Mall -

Gurney Paragon Mall is situated at Gurney Drive, George Town, Penang. It is a shopping mall with a condominium and an office block. This mall was launched in the year 2013. Gurney Paragon Mall is the third tallest building in Penang. The tourists can have their shopping time and have a meal in this mall. There are a few shops that categorize by fashion outlets, eateries, supermarket, and an entertainment section. The visitors that came from Berjaya Penang Hotel are able to reach at Gurney Paragon Mall for only 8 minutes of walking.


Gurney Plaza -

Located at Gurney Drive, George Town, Gurney Plaza is one of the famous shopping mall and a place for entertainment that is suitable for family and friends. This mall is also one of the attraction places among the locals and foreign tourists. This nine-storey shopping complex has a few shops from well-known brands, dining places, and entertainment section. Besides that, Gurney Plaza is also famous for food lovers. The journey from Berjaya Penang Hotel to the mall will take about 9 minutes of walking.

All Facilities

Swimming Pool Berjaya Penang Hotel
Swimming Pool
Fitness Center Berjaya Penang Hotel
Fitness Center
Functional Hall Berjaya Penang Hotel
Functional Hall
Lobby Berjaya Penang Hotel
Lobby
Exterior Berjaya Penang Hotel
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • Snacks

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Disabled access friendly

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Facility

Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Berjaya Penang Hotel?
There are top facilites at Berjaya Penang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Penang Hotel?
The standard check-in time at Berjaya Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Penang Hotel provide breakfast?
Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,794 verified guests reviews
8.5
Impressive
Fantastic
939
Very Good
2,296
Satisfying
201
Average
358
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (58)
friendly staffs (14)
clean room (24)
easy to find food (3)
excellent service (18)
great room (2)
spacious room (1)
tasty food (5)
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Show Reviews with Photos
PM
Purwoko M.
Medical
10
/ 10
20 Jul 2023
Old hotel but still gold. Clean, friendly staff and at strategic location.
Review photo of Berjaya Penang Hotel from Purwoko M.

2 liked this review

Accommodation's Reply
28 Jul 2023
Dear Purwoko Medianto, Thank you for your wonderful feedback! We're thrilled to know that you had a positive experience at our hotel. Despite being an older establishment, we strive to maintain a high standard of cleanliness and provide friendly service to our guests. It 's great to hear that our location was convenient for you as well. We appreciate your kind words and hope to welcome you back for another memorable stay in the future.
Muhammad F. P. H.
This is a private profile
Medical
10
/ 10
23 Sep 2022
Cozy room, great food! 💪🏼. Greetings from Indonesia 💯🇮🇩
Review photo of Berjaya Penang Hotel from Muhammad F. P. H.

2 liked this review

Accommodation's Reply
03 Oct 2022
Dear Muhammad, Thank you for choosing our hotel, and for taking the time to write a review! We are very happy to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
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Moonbeam
Medical
9.7
/ 10
30 Dec 2023
We booked the cheapest room and which was not so cheap. The room is small but it's okay. No carpets is a plus point. Big window and great view! The room and the bathroom is the same as seen on their photos. The service was great! The breakfast was fine, it was all vegetarian just for information. Which not a problem. Penang Adventist hospital just right across. Pulau Tikus Hawker Center is just 5mins walk and a must visit for dinner!
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Review photo of Berjaya Penang Hotel from Gita G. T.
Review photo of Berjaya Penang Hotel 2 from Gita G. T.
Review photo of Berjaya Penang Hotel 3 from Gita G. T.
Review photo of Berjaya Penang Hotel 4 from Gita G. T.
Review photo of Berjaya Penang Hotel 5 from Gita G. T.
Review photo of Berjaya Penang Hotel 6 from Gita G. T.

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Suryadi S.
Medical
8.5
/ 10
21 Jul 2023
Awesome room. Great sleep. Clean.
Review photo of Berjaya Penang Hotel from Suryadi S.

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Accommodation's Reply
28 Jul 2023
Dear Suryadi Salim, Thank you! We're delighted to hear that you had an awesome experience with our room and had a great night 's sleep. We take pride in maintaining a clean and comfortable environment for our guests. Have a wonderful day!
Priyanto S.
This is a private profile
Medical
8.3
/ 10
27 Nov 2023
Location convenience for food and grocery, land traveling to most place only takes about 3-5 minutes (by car), and right in-front of advance hospital. Hotel a bit run down, room old (not as add picture), and had curry smell. In my opinion, it not worth for 4star hotel price.
Review photo of Berjaya Penang Hotel from Priyanto S.
Review photo of Berjaya Penang Hotel 2 from Priyanto S.

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Accommodation's Reply
12 Dec 2023
Dear Priyanto Sutamin, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.
DN
Deasy N.
Medical
5.4
/ 10
16 Jul 2022
They never change the bed sheets. My bed sheets got unwiped spot marks, that's why I knew they never changed it
Review photo of Berjaya Penang Hotel from Deasy N. A.

3 liked this review

Accommodation's Reply
25 Jul 2022
Dear Deasy, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologize that your recent stay did not meet your expectations. Kindly be informed that our room attendants will make up and clean the room on a daily basis unless the "Do not disturb" sign is indicated. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to delivering. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We appreciate your feedback and hope we will have another chance to welcome you back again.
Yip Y. K.
5.2
/ 10
03 Jan 2023
Last minute booked this hotel. Thought a Junior Suite is a steal with almost S$100. Regret without checking reviews. It is really bad. Worst than a one-star hotel. 1) At reception, I stood there while the reception saw me waiting with baggage. But when my turn reach, he told me to go cashier to check-in :-) Then, the cashier doesn't reply me when I asked her twice. The third time, she gave me a nonchalant face, saying, please wait. I waited patiently all this time with a blank face. The place does seems to have a lot of people at the lift, but all are going for the restaurant, sharing the same 3 lifts with the guests room. 2) The lifts are not secure. Anyone can go up to your door, without key card access for the lifts. 3) Earlier I have to climb a floor from car park up - there wasn't a clear signage on where hotel guests takes lift. Rather the sign that says park your car at your own risk is very prominent. I carried my baggage a floor up to the ground, and another floor up from the main entrance to reach the check-in. Yes, main entrance needs to climb a floor up or down. Very inconvenient for most of the people. During check-out I followed an instruction to go to the back of house to take the service lift to reach car park. But waited for 3 minutes and the waiter saw me and told me that it is easier to just walk down the service stairs to the carpark as the wait will be long. 2) Really dirty room when I entered the Junior Suite - saw that the bedside floor have used handy plus wrapper of the previous stayer. Did the cleaner missed that obviously big handy plus? 3) Tap area to brush teeth was really dirty with black molds and the water does not goes down the sink - stuck all night. I brushed my teeth using bottled water to avoid problem. 4) The bath tub is really dirty with black molds and someone's shit on the wall. 5) The toilet seat and area is so dirty and I can't bring my butt to sit on it. 6) The room air upon entry has a after smell that I need to air it with fleshers. 7) The some table/cabinet tops looks "oily" stained. Not sure what's that?
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Review photo of Berjaya Penang Hotel from Yip Y. K.
Review photo of Berjaya Penang Hotel 2 from Yip Y. K.
Review photo of Berjaya Penang Hotel 3 from Yip Y. K.

2 liked this review

Accommodation's Reply
11 Jan 2023
Dear Yip, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are very concerned that you found your stay with us to be so disappointing and not meet your expectation. The team here at our hotel always put the needs of our guests first, and if anything falls short of expectations we always take it very seriously. Your experience is being taken up with the departments concerned to lift up our service quality and improvement. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
s
sartika
Holiday
9.7
/ 10
14 Jun 2022
Great hotel, excellent service, okay facilities.
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Review photo of Berjaya Penang Hotel from Sartika S.

2 liked this review

Accommodation's Reply
20 Jun 2022
Dear Sartika, Thank you very much for taking the time to share your kind comments. Nice to have you. The staff and I are so glad we were able to make your stay so enjoyable. We look forward to welcoming you back as a guest at our hotel.
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IN
Iyos N.
Medical
9.6
/ 10
04 May 2023
I checked in at midnight, greeted by a very friendly CS. Booked a family room room and was given a room on the 11th floor where the room is suitable for 4 adults, quite spacious, clean and comfortable, only the air conditioner is a little noisy. Room slippers by request and a toothbrush must also be requested. Overall it's good, the shower is good, the water is big, the room is cleaned every day, towels are changed. Ok fine.
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Review photo of Berjaya Penang Hotel from Rosmalela N.
Review photo of Berjaya Penang Hotel 2 from Rosmalela N.

2 liked this review

Accommodation's Reply
11 May 2023
Dear Rosmalela Napitupulu, Thank you for choosing our hotel, and for taking the time to write a review! We are very happy to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are pleased that we were able to exceed your expectations. We hope to welcome you back to our hotel in the future.
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DA
Dwi A. S.
Medical
9.1
/ 10
18 Oct 2023
Always happy to stay here because it is friendly and this time I tried a different room type it turned out to be really big. Thank God 🤍.
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Review photo of Berjaya Penang Hotel from Dwi A. S.
Review photo of Berjaya Penang Hotel 2 from Dwi A. S.
Review photo of Berjaya Penang Hotel 3 from Dwi A. S.
Review photo of Berjaya Penang Hotel 4 from Dwi A. S.
Review photo of Berjaya Penang Hotel 5 from Dwi A. S.
Review photo of Berjaya Penang Hotel 6 from Dwi A. S.

2 liked this review

Accommodation's Reply
07 Nov 2023
Dear Dwi Amanda Sar, Thank you for choosing our hotel and taking the time to write a review! We are very happy to hear you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to welcome you back to our hotel in the future.
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