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  2. Malaysia(5,289 hotel)
  3. Penang(514 hotel)
  4. Penang Island(460 hotel)
  5. Georgetown(292 hotel)
  6. Berjaya Penang Hotel (Previously known as Georgetown City Hotel)

Berjaya Penang Hotel (Previously known as Georgetown City Hotel)

B1, One-stop Midlands Park Centre, 488-DB2-1, Jalan Burma, Pulau Pinang, Malaysia, 10350
According to 1,540 guests
I'm enjoy the stay with nice service
Lia H.
See all reviews
Based on 440 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Penang Adventist Hospital
(0.17 km)
Gurney Drive
(0.74 km)
Island Hospital
(1.49 km)
Gleneagles Medical Centre
(1.58 km)
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Review by Traveloka users

825 Traveloka customers have stayed in this hotel and given reviews:

Customer service bad and not smiling
Before I was getting the room number 1010 but there is so many little ants on the wall even on the bed then I requested to move. Thanks to Elma that she gave me better room at 25th floor!
Bed roam furniture, need to replace new.
Old hotel need change new carpet
Overall it a great hotel, we're enjoy stay at the hotel. Main menu at breakfast change every day. Maybe just one thing, change the bed because its already soak in the middle.
I have been going to this hotel for 20 years. The service used to be excellent now it's purely bad.
Old hotel. breakfast not so many choices. The location is the plus point
The only good thing for this hotel is the location close by to adventist hospital, which is great. The room is just so so, comfortable enough to sleep, that's it. The food was also just so so in few nights staying here. Unless you are traveling for medical checkup at nearby hospital, it's better for you to check other hotels out before deciding.
Great hotel, clean, comfort.
Good. just the hotel location is to far from town
Based on
440 reviews
Review from
Solo travel41
Friends getaway63
Rating Result
Very Bad
Very Good
Brand Is All There It Is
It was a last minute reservation to Berjaya Penang Hotel, because the reserved hotel was cancelled. So I booked this place on Agoda and the deal was reasonable. Arrived at the hotel, entered through the car park, an old and dark car park, with confusing entrance and exit. Let's get into the overview of my rating about this hotel - average. 1) The brand speaks for itself While Berjaya is a well known house hold brand name in the nation as well as internationally, there is only so much a branch could speak without the constant delivery of what the clients are paying for. 2) Reception Slow. Only 1 personnel on duty. Imagine I was there when a large group of tourist checking in. 3) Courteous The staff is generally happy to assist. The only problem with them, they are just so occupied. There is a feel that this hotel is lack of staff. 4) Cleanliness The hotel is old, but the house keeping team has kept the place quite alive and well. Except when the first room I was given, a smoking room with very dirty carpet as well as smelly room. 5) To get what you really paid for, you really have to complain. I told the team that the room I was given was dirty and smelly. The team changed the room. So I think why not just maintain all the rooms well so to save the guests from complaining? Will I stay here again? No.
- Aug 18, 2017
A Good Hotel near Penang Adventist Hospital
Hotel right across Penang Adventist Hospital. for those going to the hospital this hotel worth the price. It is a short 5-8 min walk to the bustling Gurney Plaza, which is next to Gurney Paragon. There is a 7-11 and a small 24-hr mini mart next to the hotel. However wifi was a problem, signal does not reach the room well and was very slow. But overall, will recommend this hotel when going to Penang for the hospital.
Couples - Aug 15, 2017
Catriona M
A huge disappointment
This hotel is old and tired! Rooms need a good clean, carpet is old and stained, beds uncomfortable, bathroom had mildew and mould, taps, tissue holder dirty and stained, tiles chipped, towel rail rusty. Rooms smell strange. Advertised as a 4 star hotel, I wouldn't give it 1 star. So disappointed checked out in the morning due to our late arrival, if we could have gone sooner we would have.
Family - Aug 9, 2017
Nicky Ho Y
Great experience
We stayed in the hotels suite. It was very spacious and not to mention really clean, hotel staff were friendly and welcoming. Will definitely recommend this place again to my friends as well as revisit it myself.
Family - Jul 26, 2017
Joy A
Old but popular Hotel
It was a last minute travel and I managed to secure a standard single room from hotel website direct. On my day of arrival, the reception could not find my booking immediately. However, the friendly team have made my wait a pleasant one. Room is old but clean. Great location, easy access to Gurney Plaza and Pulau Tikus night market. Close to a couple of hospitals making it a popular hotel. Unfortunately , don't expect a good free wifi connection properly due to its high occupancy.
Business - Jul 25, 2017
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Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Welcoming drinks
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • Laundry service
    • Limited hours room service
    • Luggage storage
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Non-smoking room
    • Swimming pool
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Transportation
    • Limited parking
    • Limo or town car service
  • Kids and Pets
    • Babysitting
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer with surcharge
  • Accessibilty
    • Access friendly
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      note: hotel was previously named Georgetown City Hotel

      Staying at Berjaya Hotel Penang is a good choice when you are visiting Gurney Drive.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Berjaya Hotel Penang

      Whether you are planning an event or other special occasions, Berjaya Hotel Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

      From business event to corporate gathering, Berjaya Hotel Penang provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Berjaya Hotel Penang, a wonderful accommodation for your family holiday.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Berjaya Hotel Penang exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Berjaya Hotel Penang is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Berjaya Hotel Penang.

      Check-in Policy

      Check-in after 03:00 PM Check-out before 12:00 PM

      Children Policy

      Children aged 11 years and older are fully charged.

      Children age 1 to 10 years stay free when share existing bed with parents

      Extra bed is subject to availability upon arrival, chargeable at RM81.62 nett per night (rate subject to change). Guest is required to pay the extra bed charges upon arrival to hotel front desk.
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.